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AN ANALYSIS OF THE IMPACT OF PERFORMANCE MANAGEMENT IN HIGHER EDUCATION
Recent changes in higher education sector have resulted in an increasingly marketised and competitive environment. Fee changes have heightened student expectations, whilst neo-liberal approaches, such as the removal of the student number cap have intensified focus on the recruitment and retention of students. Consequently performance in a variety of league tables has become a primary area of concern for universities, both as a means of student attraction and also as a response to pressure from a range of stakeholders. It is against this backdrop, that this research considers the impact of performance management within the sector. It is through such mechanisms that institutions attempt to leverage improved efficiency, raise performance standards, and evidence achievement against a variety of benchmarks. Despite the more taxonomical environment within higher education, the issue of performance management remains under researched. The aim of this research is therefore to illuminate the challenges and complexities faced by the three institutions in addressing and managing academic performance. Taking a case-study approach, the research rests on a conceptual framework that highlights the prominence of power, status, authority and ambiguity. The thesis argues that these concepts are undervalued within existing performance management debates, and contributes to the knowledge base within this area, The research makes a number of key recommendations for policy and practice. It calls for greater recognition of the role of status within performance discussions, highlighting the potential for this to obfuscate performance management discussions. It challenges assumptions around the authority of line managers, and the extent to which this leads to managerial reluctance, and argues that existing literature has not adequately addressed issues of nuanced managerial responsibility within flatter organisational structures. It also challenges the view that academics lament the notion of performance management and provides evidence that many academics want an increased focus on performance as a means of achieving a greater sense of fairness and parity within their working environment.
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The Impact of Performance Management System ... - Open Access Research
Performance management system effectiveness (PMSE) is the measure of alignment between employee and organizational objectives (Armstrong, 2015).Researchers (e.g., Kennerley & Neely, 2003; Kolich, 2009; Tan & Smyrnios, 2006) have substantiated that a careful implementation of an effective PMS ensures this consistency.An effective PMS implementation process necessitates that employees eagerly ...
Given the competitive global environment in which organizations operate, the need to develop (and retain) highly skilled employees is paramount for prosperity and survival (Crawshaw, Van Dick, & Brodbeck, 2012).Performance management (PM) is widely advocated as a way to develop employees (Aguinis, 2013; Cascio, 2014).Broadly speaking, PM can be defined as "identifying, measuring, and ...
Performance appraisal, performance management, and firm- level performance: A review, a proposed model, and new directions for future research. The Academy of Management Annals , 8, 127-179. doi ...
Abstract: This study aims to determine the impact of Performance Manage-. ment Systems (PMS) on employee and organizational p erform ance. The re-. searcher utilized explorator y research in the ...
Keywords: performance management, performance appraisal, evaluation, integrative conceptual review Despite the popularity of performance appraisal (PA) and per-formance management (PM) in both research and practice, there is a great deal yet to know about the effectiveness of these practices. Consider, for example, the following observations. ...
utilizing performance management system is an approach to improve organizational performance. It is deemed necessary for individuals and organizations to understand performance management about ...
The aim of this master thesis is to define performance management system, employee performance and employee performance measurement, and also analyze the relationship between performance management system with employee performance. ... Research on public-sector performance management, however, points to … Expand. 504. 1 Excerpt; Save ...
Performance management has been defined as a closed-loop process used to improve organizational output throughout a changing business environment (Bititci et al., 2016). ... Performance management research focuses on the performance of individuals and attainment of their goals; however, researchers have found that researching this topic
investigating performance management techniques useful when managing a diverse workplace. Interviews, observations, and documents were reviewed to gain insight into BSR management practices and how they affect BSR Management and Techs (employees). Structured and semi-structured interviews were conducted with Managers (n = 6) and Techs (n = 4).
1.3 Performance Management - An Introduction 1 1.4 Context of Study 2 1.5 Outline of Chapters 3 Chapter Two: Academic Literature Review 2.1 Introduction 4 2.2 What is Performance Management 5 2.3 The Performance Management Cycle/Process 6 2.4 Performance Appraisal 8 2.5 Motivation 10 2.6 Extrinsic Rewards 12 2.7 Intrinsic Rewards 12
This thesis aims to research the relation between performance management and employee engagement and how to affect one with another. The beginning of the ... Performance management is about enhancing organizational effectiveness by aligning individual, team, and strategic goals (Towler, 2019). It develops individuals with
My PhD thesis deals with performance management, as one of the central elements of human resource management. Recognizing the importance of performance management may be detected even in public sphere besides profit-oriented organizations. Comparing systems used in public sphere and profit-oriented organizations may lead to relevant results.
Background. Performance management system effectiveness (PMSE) is the measure of alignment between employee and organiza-tional objectives (Armstrong, 2015). Researchers (e.g., Kennerley & Neely, 2003; Kolich, 2009; Tan & Smyrnios, 2006) have substantiated that a careful implementation of an effective PMS ensures this consistency.
during the time of this research. I wish to express my deepest gratitude to my supervisor Dr Salum Mohamed, for his kind supervision, patience and guidance throughout this study. ... performance management relies on the view that performance is more than ability and motivation. It is argued that clarity of the goals is a key in enabling the ...
To address these research objectives, we conducted a scoping review covering 111⁄2 of research into PM. The following section explains the methodology employed, followed by a discussion of the key results and subsequent research gaps. We finish by discussing the prevalence of PM and PA in the literature.
Despite the more taxonomical environment within higher education, the issue of performance management remains under researched. The aim of this research is therefore to illuminate the challenges and complexities faced by the three institutions in addressing and managing academic performance. Taking a case-study approach, the research rests on a ...
Performance Management Practices Rao, (2016) defined Performance Management as "doing everything necessary to consistently improve the performance of every employee in respect to his or her position, dyad, team, and the entire company in the context of the organization's short and long term goals." PM identifies and
The purpose of this study is to determine the impact that the elements; employees, managers, the performance management system and context, have on the effectiveness of performance management. The study was qualitative and exploratory, involving semi-structured interviews with 22 respondents from four automotive component manufacturers in ...
Performance management is an approach that strives to create empathy between employees and supervisors by providing necessary training to the workforce as well as establishing a fair system for ...
University of South Africa
Performance management is one of the important key activities performed by organizations to monitor the performance of their employees. ... The study adopted a cross-sectional survey research ...
Abstract and Figures. In this study, the relationship between employee performance management and productivity was examined; using medium scale enterprises in the three industrial zones of Awka ...