abstract of online bakery shop

Web based online bakery system with short messaging service and email notification

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Online Bakery Shop System

Download project document/synopsis.

An online Bakery shop that allows users to check for various bakery products available at the online store and purchase online. The project consists of list of bakery products displayed in various categories. The user may browse through these items as per categories. If the user likes a product he may add it to his shopping cart. Once user wishes to checkout he must register on the site first. He can then login using same id password next time. Now he may pay through a credit card or cash on delivery. Once the user makes a successful transaction he gets a copy of the shopping receipt on his email id. Here we use user friendly interface to make the entire frontend. The middle tier or code behind model is designed for fast processing. And SQL serves as a backend to store bakery products lists data. Thus, the online Bakery shopping project brings an entire bakery shop online and makes it easy for both buyer and seller.

• User Registration: User can register on the system and get his online account on site.
• User Login: User can login to system and check various bakery items.
• Product Categories: The bakery products are arranged and can be viewed in categories.
• Add to cart: Users can add new items to cart.
• Custom Cake: User may order a custom cake as per his needed flavor, size, and shape on site.
• Dummy Credit Card Payment: After total bill is calculated user can pay via credit card online.
• Email confirmation: On successful payment a thank you message is sent to user.

• Helps Bakery shops to automate bakery selling online.

Disadvantages

• Does not keep track of stock.

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The outbreak of COVID-19 pandemic has resulted an enormous effect on society all across the world. The mass of the world's population has been prompted to radically change their behavioural patterns with regard to the number of daily activities that they initially considered automatic or ordinary. Governments has implemented different restrictions including stay-at-home orders during the COVID-19 pandemic's peak phase in an attempt to limit the disease's transmission by limiting people's movement. Therefore, online bakery shop is proposed with the development of a mobile-based application for the customers to place orders as well as a web-based management system that helps the bakery shop staff to streamline the management process. The mobile-based application will provide a more convenient and time-saving way for the customers to place orders at anytime and anywhere without having to drive to the bakery shop. It will make the ordering process, which was previously done manually, more simple and faster, since customers will be able to purchase items in seconds as long as they have internet access or a connection. On top of that, a web-based management system will be developed for the staff that streamlines the entire ordering process starting from order placement to final delivery. Hence, bakery shop owner would not have much worries on the day-to-day operations. Also, the staff will be able to make instant, real-time changes to their selling products whereby customers will always get the up-to-date changes. By having this web-based management system, challenges such as mix-ups and misunderstandings in customer orders that often leave customers dissatisfied with their experience can be overcome. Therefore, an online bakery shop is a good solution that beneficial to both the bakery shop staff and the customers.

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The 12 Best Online Bakeries, Whether You’re Craving Cookies, Cupcakes or Banana Pudding

Your sweet tooth is in for a treat.

PureWow editors select every item that appears on this page, and the company may earn compensation through affiliate links within the story. All prices are accurate upon date of publish. You can learn more about the affiliate process here .

Your kid’s birthday, a block party, a hostess gift , a serious craving for something chocolatey—there are endless reasons to treat someone (or yourself) to an impressive dessert . But before you settle for whatever’s on sale at the supermarket, consider shopping from our list of the 12 best online bakeries instead. There are endless options in terms of confections ( cakes and cookies and cupcakes , oh my!), featuring affordable and splurge-worthy picks alike. Read on for our top recs, including cookies from Levain Bakery , Magnolia Bakery’s famous banana pudding and a chocolate cake by Ina Garten herself.

Want to know which buzzy products are *really* worth buying?  Sign up for our shopping newsletter  to uncover our favorite finds.

The 21 Best Cookies to Order Online & Gift Anytime

The Best Online Bakeries at a Glance

Best Online Bakery Overall

Levain bakery.

Best for Homesick New Yorkers

Magnolia bakery.

Best for Birthdays

Most Unique Cupcakes

Baked by melissa.

Best Cupcakes

How we chose the best online bakeries.

Working as a food editor gives me a solid baseline of popular (and emerging) brands to highlight, but I didn’t lean on my expertise—and internet research—alone. I also pooled editor recommendations and aimed to include a variety of online bakeries that are famous for different desserts and accessible at a range of price points.

1. Levain Bakery

What we like.

• fast shipping
• pretty packaging
• freshly baked before shipping
• relatively affordable

What We Don’t Like

A favorite of Manhattanites and PureWow staff (seriously— we taste-tested them ), Levain Bakery makes some of the most iconic cookies around. We love the four-, eight- or 12-piece variety pack, wrapped in cellophane and hand-tied with blue ribbons, since you’ll get to taste the signature chocolate chip walnut cookies, as well as the dark chocolate chocolate chip, dark chocolate peanut butter chip and oatmeal raisin. Most importantly, the cookies will arrive fresh and at lightning speed; they’ll only need a few minutes in the oven to be revived to their former gooey glory.

• Shipping: from $12
• Delivery: all states except Alaska and Hawaii
• Our Top Pick: Signature Cookie Assortment Gift Box

2. Magnolia Bakery

• nationwide delivery
• variety pack includes a wide range of desserts

Savor a best-selling sampler collection from NYC-famous Magnolia Bakery. Anyone with a sweet tooth will be happy to indulge in a combo of brownies and blondies, as well as a variety of the bakery’s infamous banana puddings, including classic, red velvet and chocolate hazelnut. Magnolia also offers cheesecakes , cookies, cupcakes and a limited-time pudding of the month.

• Shipping: $19
• Our Top Pick: Best of Magnolia Bakery Baked Fresh Sampler Pack

3. Milk Bar

• unique flavors
• festive assortment
• not the freshest option on this list (namely for cookies)

Milk Bar is adored for its sprinkle-packed cakes, creamy soft serve and unique cookies. The secret ingredient? The cereal milk that Milk Bar’s offerings are infused with, which gives the treats a nuanced layer of sweetness. This variety pack from Milk Bar comes with a dozen B’Day Truffles, six creative cookies (from blueberry & cream to cornflake chocolate chip marshmallow) and a whole Milk Bar Pie. We’re pretty sure anyone would be happy to receive these for any reason, but the collection is especially fitting for birthdays or a celebration you can’t attend in person.

• Shipping: $18 to $30
• Delivery: all U.S. states
• Our Top Pick: The Sweet Spot

4. Baked by Melissa

• great for sharing
• relatively affordable compared to some other options
• you can’t select the flavors for some assortments

Fact: No one can turn down a teeny-tiny cupcake. Baked by Melissa specializes in single-bite treats and serves them in a wide range of colors and flavors with fun toppings. The shop also has some gluten-free and vegan varieties, so they’re a great fit for all dessert lovers, no matter dietary restrictions or allergies. Our editors love the Sending Love gift box (we’re suckers for tie-dye) and recommend going with the Latest & Greatest Cupcakes 25-Pack, a mix of 12 rotating popular flavors.

• Shipping: from $11
• Delivery: nationwide
• Our Top Pick: Sending Love Gift Box

5. Sprinkles

• kid-friendly flavors
• good for a group or birthday party
• limited selection for nationwide shipping

If you don’t know what your giftee is a fan of or are buying for a group, you can never go wrong with cupcakes. Sprinkles bakes up some of the tastiest ones out there. While some of their more exclusive flavors are only available in stores and for local delivery, a few standards can be shipped across the country, including this Favorites box. It includes three cupcakes each of red velvet, vanilla, dark chocolate and sprinkle.

• Shipping: varies by location
• Delivery: nationwide (select items)
• Our Top Pick: Sprinkles Favorites Dozen Box

Most Allergy-Friendly Cookies

6. taylor chip.

• made fresh to order
• ships same day

Taylor Chip

This online bakery has been selling their indulgent cookies since 2015. Brace your taste buds for a six-flavor assortment that delivers all the chocolate one could possibly crave. With flavors like double chocolate brownie, chocolate chip, brookie, lava cake, peanut butter fudge and Oreos & cream, these 5.5-ounce cookies are guaranteed to hit the spot. They’re hand-made, baked to order and shipped same day, so you know they’ll arrive as fresh as can be. (BTW, Taylor Chip also has gluten-free and vegan assortments available for those with dietary restrictions.)

• Delivery: most U.S. states
• Our Top Pick: The Most Chocolatey Assortment

Best Variety

7. harry & david.

• ideal for parties or hostess gifts
• wide variety of flavors
• not enough of each flavor for a larger group

Harry & David

You can score just about any edible gift on Harry & David, from fruit baskets to charcuterie . Most importantly, the website offers a plethora of desserts, and we’re big fans of the brand’s cookies. They offer all the classics (think peanut butter, gingerbread and macadamia nut chocolate chip), along with unique picks, like blackberry galettes and double chocolate cherry cookies. This particular basket includes nine varieties and 22 cookies, so it can easily be shared by a crowd.

• Shipping: varies based on location
• Our Top Pick: Classic Signature Cookie Gift Basket

Best for Chocolate Lovers

8. williams sonoma.

• shipped fresh
• large variety of products and price points

Williams Sonoma

You turn to this online purveyor for pantry staples , baking mixes and jams, but did you know Williams Sonoma also offers baked goods, chocolates and candies? Pies, brownies, cakes and more await you, but we love this elegant assortment of milk, dark and white chocolates filled with nuts, caramel and crémes. They’re prepared in copper kettles, then cut and embellished by hand, in case you need more convincing.

• Shipping: varies by product
• Our Top Pick: Williams Sonoma Assorted Chocolate Box

Best for Individually Wrapped Treats

9. cheryl’s cookies.

• kid-friendly
• ideal for frosting lovers

Cheryl’s Cookies has a flavor for every taste and preference, so you’re sure to find the ideal dessert (even for your friend who turns their nose up at sweets). The brand is most famous for its decadent buttercream frosting, which is just the ticket when you’re looking to break out of a chocolate chip rut. The cookies come individually wrapped, making them an easy win for classrooms, sleepovers and kids’ birthday parties. Our favorite collection includes flavors like frosted strawberry sugar, salty caramel and lemon burst, along with classic vanilla.

• Shipping: from $10
• Our Top Pick: Cheryl’s Cookies Celebration Cookie Pail

Best for Kids

10. corso’s cookies.

• fun for kids and DIY fans
• great for classrooms, birthdays and holidays

Corso’s Cookies

Sure, you could order an assortment of cookies for your kids that they’ll be happy to gobble down in 30 seconds flat…but they’ll enjoy themselves much more if they get to decorate the cookies themselves. Here, they’ll score 16 vanilla sugar cookies topped with royal icing, which they can adorn to their hearts’ content with edible ink markers. We’re partial to the Under the Sea set, but there are also seasonal, insect, dinosaur and fairytale themes to choose from.

• Our Top Pick: Under The Sea Color-a-Treat Cookie Coloring Kit

Most Exclusive

11. last crumb.

• fun packaging and branding

Like some streetwear brands, Last Crumb shoppers used to have to try their luck on a waitlist to snag exclusive curated cookies instead of ordering whenever they want. But now, you can add a box to your cart at any time for delivery. It may be a splurge, but we promise it’s worth every penny. (Seriously, we tried them all !) The Core Collection includes classic and unconventional varieties alike, and the box comes with a handy (and snarky) guide that explains the inspo for and ingredients in each cookie. The blueberry muffin one is our team’s favorite, but we also love the banana pudding-infused Donkey Kong and the brown butter-salted caramel Macadamnia.

• Our Top Pick: The Core Collection

Best for Dinner Parties

12. ina garten’s barefoot contessa.

• shippable nationwide
• endorsed by Ina Garten

Ina Garten's Barefoot Contessa

I’m still waiting for an invite to Ina’s Hamptons estate, but until then, I’ll be ordering her sweet treats to my doorstep and letting my imagination do the rest. Thanks to Goldbelly, the Queen of Chambray’s most iconic desserts are shippable all over the country. Sink your forks into Ina’s carrot, coconut or, my favorite, chocolate cakes, or opt for fresh cookie dough instead that you can bake to your liking at home.

• Our Top Pick: Beatty’s Chocolate Cake

The 57 Best Food Gifts You Can Order Online Right This Minute

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How to start an online bakery business.

This blog post guides you through creating a successful online bakery. From finding your niche and managing legalities to branding and logistics, it covers essential steps for a thriving digital presence. It highlights Paperform's easy-to-use, customizable order form templates, perfect for bakeries of all sizes. Whether you're selling cookies, cupcakes, or custom cakes, these templates streamline your ordering process, making it a delightful experience for both you and your customers. Dive into the world of online baking and discover how to sweeten your business with Paperform. 🍰✨

Imagine turning your kitchen into a buzzing online bakery. Sounds like a dream, right? Well, it's more achievable than you might think.

You don't need a trophy from the Great British Bakeoff to make it happen. All you need is a love for baking, a smidge of planning, and a pinch of entrepreneurial spirit.

To whip up this recipe for success, we chatted with the sibling duo behind Kerbside Creamery . They transformed their lockdown baking adventures into a thriving online sensation.

1. Define your bakery's niche

Starting an online bakery is an exciting venture, but it's important to remember that resources are often limited in the beginning. You might not be able to bake everything, and that's perfectly fine. Focus on what sets you apart.

• Your baking strengths : Identify what you're best at. Are you a connoisseur of cookies, a cake artist, or a pastry specialist? It's better to excel in a few items than to overextend with too many.
• Understanding market needs : What does your local community crave? Maybe there's a niche for vegan pastries or a demand for artisan breads that's not being met.

Just like Jonathan from Kerbside Creamery, who focused on a unique product— cheesecake on a stick—you can find your sweet spot by concentrating on a few standout items that showcase your skills.

"I had the idea for cheesecake on a stick a long, long time ago," says Jonathan from Kerbside Creamery. "It was a natural progression when we thought about starting our business, and I think that's where the best ideas come from."

It was a natural progression when we thought about starting our business, and I think that's where the best ideas come from.

By honing in on a specific niche, you can efficiently utilize your resources and build a memorable brand. This focused approach is key to setting up a successful online bakery.

2. Make your online bakery business official

It's not all cupcakes and mille-feuilles. There are plenty of legalities to cover when setting up an online bakery business, just as with any other business.

Dealing with these legalities upfront can save you from potential headaches down the road and sets a professional tone for your business operations.

Key legal considerations include:

• Understand the specific food business laws and regulations in your area to operate legally.
• Decide on the legal structure of your bakery, such as a sole proprietorship, partnership, or LLC, which affects your taxes and liability.
• Register your business name to protect your brand and prevent others from using it.
• Obtain the necessary licenses and permits, like food handling certifications and a business license, depending on your location and product range.
• Stay informed about tax obligations, especially for online sales, to ensure compliance and avoid penalties.
• Consider getting liability insurance, particularly if you are operating from home, to protect against potential business-related claims.

Addressing these areas ensures your bakery is legally sound and ready for the excitement of serving customers online."

3. Build your bakery's brand

Your brand is more than just your logo or color scheme; it's the story, values, and experiences you share with your customers. A unique brand is vital in setting your online bakery apart. A few tips for building a brand that resonates:

Create a visual identity

Your logo, colors, and website design are the first things customers notice. They should reflect the personality and style of your bakery. Whether it's whimsical, elegant, or rustic, ensure your visual identity is consistent across all platforms.

Craft your bakery's story

People connect with stories. Share the journey of how your bakery came to be, the inspiration behind your recipes, and what baking means to you. This personal touch can create a deeper connection with your audience.

Understand who you're serving

Know who you are selling to. Is your target market health-conscious parents, indulgent dessert lovers, or gourmet food enthusiasts? Tailor your branding and messaging to appeal to your specific audience.

Provide a consistent customer experience

From browsing your website to unboxing their order, ensure every customer interaction reflects your brand's values and promises. A consistent, positive experience can turn first-time buyers into loyal customers.

4. Iron out the logistics

Getting the logistics right is just as crucial as your recipes in the online bakery business. This step is all about setting up a smooth operation that can adapt and grow with your business.

Kitchen and equipment

Start with what you have. A reliable oven, efficient mixers, and adequate storage space are the backbone of your bakery. It's better to begin with essentials and scale up as your business grows.

Baking process and time management

Baking is the art of timing. Develop a routine that aligns with your order flow. This could mean early mornings or late nights, but a well-structured schedule ensures quality and efficiency.

Consistency and quality control

Your customers expect the same delicious taste every time they order. Implement standards for your recipes and processes to ensure this consistency. Regular taste tests and batch checks can be your quality control allies.

Understanding shelf life

Different treats, different timelines. Plan your baking around the shelf life of your products to ensure they reach your customers as fresh as possible. This is crucial for maintaining the reputation of your bakery.

"Know your product," says Jonathan. "How does it travel? How should it be consumed? Consider these factors in your delivery planning to ensure the product reaches the customer just as it should.

Know your product. How does it travel? How should it be consumed? Ensure the product reaches the customer just as it should.

Sourcing ingredients and managing inventory

Your relationship with suppliers is key. Find reliable sources for high-quality ingredients and consider bulk purchases for better pricing. Keep a vigilant eye on your stock—too much, and you risk waste; too little, and you might miss orders.

Delivery and packing

The last leg of your product’s journey is crucial. Figure out the best packaging to keep your goodies intact and choose delivery methods that ensure timely and safe arrival.

Tackling these logistical aspects sets a strong foundation for your online bakery, ensuring that each delightful treat reaches your customers in perfect condition.

5. Find the pricing sweet spot

Pricing your bakery treats is a bit like baking—you need just the right ingredients to get it perfect. First, know your costs inside out. Yes, there are ingredients like flour and sugar, but don't forget things like packaging, your tech stack, and even the time you pour into each product. They're worth something too.

You'll want to do a bit of detective work and see what others are charging. But don't just mimic what they're doing. Your bakery has its own magic. If you're whipping up something extra special, don't be shy to reflect that in your price.

Think about what makes someone choose your chocolate chip cookie over any other. Maybe it's those organic ingredients or that secret family recipe. These special touches can make your treats feel more valuable to your customers.

Play around with your prices a bit. Roll out a special offer, bundle a few goodies together, or set up a 'baker's choice' surprise box. See what makes your customers click 'add to cart' and what has them coming back for seconds.

6. Build your ordering system

The digital leap for your bakery involves creating a seamless online ordering experience for your customers.

Whether you're crafting a website from scratch, enhancing an existing one, or setting up a dedicated order page, the right tools make all the difference.

“Your online platform should be as straightforward as possible," says Jonathan. "An easy browsing and ordering process keeps customers coming back.”

Simplify the experience for your customer as much as possible. When it comes to setting up a site, less is more. I can't reiterate that enough.  Keep things simple and approachable. Buying should be effortless.

Why Paperform is the go-to solution for your online bakery’s ordering needs:

• Ease of setup : Paperform allows you to effortlessly create an order form that’s not only functional but also aesthetically pleasing. Even if you're not tech-savvy, its user-friendly interface lets you set up everything you need to start taking orders online.
• Versatility in embedding : You can use it to host a standalone order page or embed the order form directly into your current website, keeping a consistent brand look and feel.
• Simple order management : Beyond just taking orders, Paperform enables you to manage them effectively. Track orders, update inventory, and handle customer queries all from one platform. It’s about making the business side of your bakery as smooth as the baking itself.
• Streamlined payment processing : Paperform supports major payment gateways like PayPal, Stripe, and Braintree, offering a hassle-free payment experience for your customers. This feature simplifies the transaction process, ensuring security and convenience for both you and your customers.
• Customization for brand consistency : Your order form can be customized to reflect your bakery’s unique brand identity. From colors and fonts to layout design, Paperform offers the flexibility to ensure your online presence resonates with your bakery’s style and ethos.
• Marketing and CRM Integration : Paperform allows you to connect with CRM and email marketing tools. This capability means you can automate some of your marketing processes, making customer engagement and retention more efficient.

Ready to Elevate Your Online Bakery?

Start Your 14-Day Free Trial with Paperform. No Credit Card Needed.

7. Invest in marketing

Marketing your online bakery is like choosing the perfect combination of flavors for a cake – it needs variety and balance. There's a world of channels out there, each with its unique strengths.

Start with SEO (Search Engine Optimization). It's like the yeast in your dough – it helps your website rise in search engine rankings. Use the right keywords, optimize your website’s speed, and ensure it’s mobile-friendly. This way, when someone searches for the best chocolate cake or artisan bread, your bakery pops up.

Social media

Social media is your window display. Platforms like Instagram and Facebook are perfect for showing off your creations. Post drool-worthy photos, share customer testimonials, and engage with your followers. It's not just about selling; it's about building a community that loves your brand.

Email newsletter

A newsletter is an extension of your bakery's story and a direct line to customers. Share the stories behind your recipes, offer sneak peeks of upcoming products, or sprinkle in some exclusive discounts for your email list . It’s a space to get personal – maybe share a baking tip or two, or talk about what inspired your latest creation.

Every newsletter is a chance to deepen the bond with your audience. Through engaging content, your newsletter can become a key ingredient in fostering customer loyalty and growing your community.

Events and community

Don't just stick to the digital world. Real-life events can add a personal touch that's hard to replicate online. Attend local food markets, offer baking workshops, or collaborate with other local businesses. These events give people a taste of your products and the story behind them.

Tips for moving an existing bakery online

Transitioning an established brick-and-mortar bakery to an online platform presents unique challenges, distinct from starting a digital bakery from scratch. Here are specific tips to navigate this shift.

Leverage your existing reputation

Here you have an advantage over new businesses! Use the goodwill and customer base you've already built. Highlight your bakery's history and popular items in your online messaging to provide a sense of continuity and trust.

Adapt your existing products and services

This might include offering online baking classes, virtual bakery tours, or interactive sessions where customers can learn about your baking processes.

Evaluate your menu for items that can be easily shipped without compromising quality. You might need to modify recipes or presentation for safe and appealing delivery.

Update Your POS System for Seamless Integration

Make sure your Point of Sale (POS) system can handle both in-store and online orders. This step is crucial for keeping track of inventory, managing orders efficiently, and providing a smooth customer experience regardless of how they choose to shop.

Develop an online marketing strategy

Your marketing should now cater to both physical and online audiences. Develop campaigns that encourage your existing customers to try your online services. This could include email marketing campaigns highlighting the convenience of online ordering or social media promotions showcasing your online-exclusive products.

5. Implement a reliable delivery system

Figure out the logistics of getting your baked goods to customers’ doorsteps. This could mean partnering with a trusted delivery service or setting up your own system. Ensure that the delivery process maintains the quality and freshness of your products.

6. Actively seek online customer feedback

Online customer feedback can be different from in-store. Encourage online reviews and actively seek out comments and suggestions. This information is valuable for tweaking your online services and offerings to better suit your customers' preferences.

Offer online-only specials and promotions

Create online-only offers to attract your regular customers to your new platform. This could be a discount on their first online order, a special bundle of products available exclusively online, or a limited-time online bakery event.

By implementing these steps, you'll not only bring your existing bakery successfully online but also open up new opportunities for growth and customer engagement.

Five bakery order form templates to get you started

Order form templates designed specifically for bakeries can simplify the transition to online sales. They're your digital storefront, where customers can easily browse your offerings, make selections, and place orders.

Think of these templates as customizable recipes; you can tweak them to fit your bakery's unique style and needs.

Whether it’s adding your branding, customizing fields for specific cake orders, or setting up payment options, these templates offer the flexibility to create an order process that's as unique as your baked goods.

Bakery order form template

Crafted with the specific needs of bakeries in mind, this template covers all the essentials. It allows customers to select from your range of baked goods, specify quantities, and choose sizes or flavors. There’s also room for custom requests, ensuring you cater to those unique orders that make your bakery stand out.

Use the bakery order form template

Cookie order form template

Our cookie order form is ideal for bakeries looking to simplify their order process. It's designed to be user-friendly, ensuring your customers can easily select their favorite treats. The template allows for personalization to reflect your bakery's character. It includes convenient payment integrations like PayPal and Stripe, making transactions smooth. It comes with automatic email confirmations for orders and robust data tracking features to help you stay organized and informed about your sales and customer preferences.

Use the cookie order form template

Cupcake order form template

Next up is our cupcake order form template, a delightful tool for any bakery focusing on cupcakes. It's thoughtfully designed to make selecting and ordering cupcakes a joy for your customers. Beyond its user-friendly interface, you can tailor the look and feel to mirror your bakery's unique charm.

Use the cupcake order form template

Cake order form template

The second last template on our menu is our custom cake order form template. This template blends simplicity and elegance, making it a breeze for customers to order their dream cakes. With practical features like integrated payment options and automatic confirmation emails, it ensures a smooth and efficient ordering process. The template also offers detailed order tracking, providing valuable insights for managing your bakery's orders and customer preferences with ease.

Use the cake order form template

Pasteleria order form template

Our Pastelería Order Form Template uses Guided Mode, offering an extra touch of simplicity. It's designed to guide customers through the order process effortlessly, ensuring they find exactly what they're looking for in your pastry selection. Customizable to your shop's vibe, it includes straightforward payment options and prompt receipts. Plus, it's packed with features to help you track what's hot and what's not on your menu. Ideal for keeping things smooth and inspiring for everyone involved.

Use the pasteleria order form template

Final thoughts

From defining your niche to crafting a memorable brand and ironing out logistics, each step is crucial in creating a sweet online presence.

And when it comes to taking orders, our range of bakery-specific form templates are here to simplify the process for you. They're easy to use, customizable, and designed to make your and your customers' experiences as delightful as your baked goods.

Dive in and discover how our templates can elevate your baking business with a free Paperform trial .

Related reading

• How The Well-Paid Expert uses Paperform to help solopreneurs grow
• How freelance writer Kat Boogaard balances work and life
• What is branded dropshipping and how do you get started?
• Stripe vs. Square vs. PayPal: which payment processor is best?

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How To Start A Successful Online Bakery Business In 5 Steps

Stathis Anagnopoulos

26 July 2022  ·  3 min read

Bakery is no longer just a personal experience. More bakeries are running their businesses online. Primarily due to the pandemic, which has made us turn our eyes to e-commerce.

Basically, it's a great time to start an online bakery, but figuring out where to start can be overwhelming. In this article, we'll walk you through each step of setting up a store.

5 Steps to Start an Online Bakery Business

Here are the five steps you must take to set up your online bakery shop and be successful.

Identify Your Niche: As with any business, you need to find your niche. How is it different from hundreds of other online bakeries that already exist? Think about what you can offer to potential customers that others can't.

Don't be tempted to just bake and sell everything. Instead, focus on your strengths.

Keep in mind that the niche you choose must be personally available. If your specialty is decorating festive cakes, but you don't like making cupcakes, stick with what you know and have fun. You don't want to get stuck in running a business that ruins your love for baking.

Create A Brand: One of the most essential steps in building your own online bakery is to develop your brand. Think about your favorite bakery. They all have custom colors, brands, and logos that stand out from the crowd and are easily identifiable. Do some audience surveys to see how they react.

Make sure your brand identity is consistent. Make sure your customers can identify your brand at any touchpoint, whether it's your website, social media, packaging, or product. All brands should be the same color, font, and voice tone.

Set-up E-commerce Store: An e-commerce store is an online store that allows you to sell your products to a broad audience without traditional physical stores.

There are various e-commerce platforms that you can use to set up your online bakery. They are easy to use, customizable, and available on a fixed-price plan to fit your budget. It also often provides extensive help and support. In short, you don't have to be a technical expert to run your business smoothly.

The most popular e-commerce platforms include:

• BigCommerce

Invest In The Market: When setting up an online store, it's not wholly unlike a physical store; a down investment must be made, like getting your product in front of your targeted audience/customers through social media ads, search engine optimization, influencer programs, etc.

You must commit the effort to get your business, especially for new store owners, to customers. And always remember, offer only what you can provide. There's nothing people hate more than being disappointed.

Packaging and Delivery: Now that you've set up your online bakery shop, you must consider how to package your goods and deliver them. The first impression is everything in online businesses. If your baked products are not packaged properly, customers might search elsewhere to buy. So, invest in packaging your goods.

Timely delivery is necessary for every online business. It creates an even better first impression beyond packaging. Customers can trust your brand to ensure their cakes and other baked goods arrive just in time for their event.

But sometimes it's easy to forget a few orders. They just slip past your memories. Luckily, Export Orderpro - order reports helps keep you on track with daily email reports and easily customizable report designs.

Starting an online bakery business in 2022 is not entirely impossible. With the proper steps, you will get your business set up, become visible in the broad online market and get your dream bakery online and successful.

Ensure you get the right tools to help your business so you don't disappoint your customers with late delivery or poor packaging.

Suggested applications

Storage Synchronizer

Synchronize the inventory with your warehouse using SKU

Automatically remove Out-of-stock Products and Increase Sales

EXPORT OrderPro

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Getting started

Your Complete Guide to Starting a Successful Online Store on Shopify

Five things you should do when starting a Shopify store.

15 Feb 2023

Sharda Associates

Project Report For Online bakery

Introduction

Project report for Online  bakery  is as follows.

A bakery is a hard place to resist because bread, cake, and pastries are everyone’s favourite comfort food. Bread is consumed by people of all ages and ethnicities. 

As a result, they frequent the bakery in their neighbourhood. As a result, you get devoted consumers who, via word of mouth, spread the word about your products. 

Bakery goods are made by cooking in an oven, on hot stones, or on hot ashes in the presence of dry heat.

Bread, cookies, rolls, cakes, biscuits, cupcakes, tarts, pies, sweet rolls, doughnuts, coffeecakes, and refrigerator bakery items are among the bakery products available. 

A loaf of normal bread is an everyday staple and a source of essential nutrients that have been produced either domestically or commercially since prehistoric times. Biscuits are another popular baking product. 

With the introduction of technology, baking processes have experienced a significant shift, with contemporary ways supplanting old baking methods. 

Market Potential Of Online Bakery

The bakery sector accounts for 20% of India’s food and beverage market, with rising demand from Tier 1 cities where customers are more likely to adopt western cuisines, including baking, driving the bakery goods market growth. 

New product releases to meet customer expectations are also helping the sector. The growing use of processed foods and beverages, as well as the trend toward more convenient food and beverages. 

Products are assisting the market’s expansion. The expansion of online bakery platforms has offered a substantial boost to the market’s growth. In the next years, market growth will be fueled by growing demand for diverse goods such as organic and gluten-free options.

Bakery products are cooked in an oven, on hot stones, or in hot ashes in the presence of dry heat. Bread, cookies, rolls, cakes, biscuits, cupcakes, tarts, pies, sweet rolls, doughnuts, coffeecakes, and refrigerated bakery products are among the bakery products available. 

Bread has been prepared locally or commercially since prehistoric times, and it is an everyday staple and a source of critical nutrients. Biscuits are another major baked product category. 

With the development of technology, baking processes have experienced a major transition, with modern methods displacing ancient ways.

With a 10-percent growth rate over the last four years, China and Brazil are the fastest-growing markets for bakery products. 

Europe is currently the largest market for bakery products. Germany is the market leader in Europe for bread and rolls. The United States, which accounts for 20% of the worldwide bakery market, is also a prominent player in the business. 

The United States is followed by China, which accounts for 7% of global bread sales.

Project Report For Online Bakery

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CONCEPTUAL ANALYSIS article

Online food shopping: a conceptual analysis for research propositions.

• Department of Business Administration, Cheng Shiu University, Kaohsiung, Taiwan

Shopping foods online is different from shopping other things online. To stimulate more thinking and enrich potential future research imagination, this paper reviews for online food shopping features, offers a commentary, and proposes future research directions. The propositions include the following: (1) The design and implementation of online food shopping (eco)systems should engage the consumers and other stakeholders to co-create collective and social values; (2) A better fit between technologies’ and food businesses’ natures could generate better applications for online food shopping; (3) A business model with sound finance systems becomes the core of a healthy online food ecosystem; (4) The interaction and transformation between online (virtual) and offline (virtual) food businesses determines the dynamic development of future food shopping.

Introduction

Most studies on online shopping focus on the implications and benefits of e-commerce. This focus is expected to increase as more people are pushed toward shopping online in a bid to avoid crowded shopping malls for fear of contracting the dreaded COVID-19 virus. A gap in the literature, however, is that while the topic is rife with studies detailing how online shopping works, there is limited research on shopping foods online, which is inherently with very different characteristics from buying other kinds of commodities via the World Wide Web. Nonetheless, food is one of the most common products for the mankind, and so are with great impact for human’s online shopping life. A critical analysis for in-depth understanding of the special attributes that online food shopping has can facilitate the construction of a precise (for stakeholders’ needs) and high-quality (for stakeholders’ safety and satisfactions) online food shopping ecosystem. This paper presents a conceptual analysis aimed at explicating the significant themes within the current literature. The review will conduct critical propositions reflected from these studies to propose future research directions. The academic review is significant to both researchers and online food stores as people across the world start embracing online shopping more than ever before.

Background Descriptions

Before beginning the conceptual analysis with literature review, a broader background discussion is needed. Practically, the broader background constitutes: e-commerce platforms, consumer preferences and attitudes, marketing approaches, and packaging and delivery considerations.

E-Commerce Platforms

Silva et al. (2017) define e-commerce platforms as the set of technologies designed to help online businesses to manage their marketing, sales, and operations. Wei’s et al. (2018) study sought to examine the purchase intention of fruits among online shoppers. The authors argue that the past few years have seen the emergence of online purchase platforms for fruits, a trend that has significantly advanced e-commerce development and improved the quality of human life. Although their study sought to investigate consumers’ purchase intention, the results reveal that compared to other products, the e-commerce platforms for fruits did not play a major role in influencing a buyers’ purchase decision. On the contrary, the success of fashion products and electronics is dependent on how online customers perceive their e-commerce platforms ( Huete-Alcocer, 2017 ). For example, customers are less likely to purchase luxury fashion products from a poorly designed website ( Kang et al., 2020 ) and ( Buckley, 2016 ). Thus, while there are limited studies on the differences between buying food and other products online, at least the current studies evidence that e-commerce platforms do not play a significant role in influencing buyers’ purchase decisions.

Consumer Preferences and Attitudes

Kim Dang et al. (2018) study on consumer preference and attitudes regarding online food products examines how the Internet has changed people’s food-buying behaviors. The study is significant because it establishes the underlying consumers’ concerns with regards to food safety information, especially for online food products. Compared to other products, consumer preferences and attitudes toward buying food online differs in that the perceived risks and information quality do not play major roles in influencing their buying behavior ( Li and Bautista, 2019 ; Sanchez-Sabate and Sabaté, 2019 ; Zieliñska et al., 2020 ). Kim Dang et al. (2018) study relies on a cross-sectional study conducted in Hanoi, Vietnam. The findings are reliable as they are based on responses gathered from over 1736 customers through face-to-face interviews. While the preferences and attitudes toward buying food online differ from buying other commodities, Kim Dang et al. (2018) note that the laws governing e-commerce in Vietnam are the same. As such, the findings provide practical advice to online food retailers and the Vietnam government on how to implement appropriate legislation with regards to trading online food products.

Martínez-Ruiz and Gómez-Cantó’s (2016) study emphasizes that using the Internet to seek food service information has now become a common practice among people today. More people than ever before have positive attitudes toward finding information about food online ( Martínez-Ruiz and Gómez-Cantó, 2016 ; Maison et al., 2018 ). Also, people are more likely to search information about food on the Internet than any other product or service ( Hidalgo-Baz et al., 2017 ; Whiley et al., 2017 ; Wong et al., 2018 ). However, Kim Dang et al. (2018) study found that a significant number of consumers were unconcerned about the accuracy of the evidence regarding food safety they found online in selecting food products on the Internet. The conclusions drawn from the current article review produces practical pieces of advice to consumers buying food online as well as the food retailers selling food over the Internet.

Marketing Approaches

Rummo et al. (2020) examine the relationship between youth-targeted food marketing expenditures and the demographics of social media followers. The authors sought to establish the extent to which teenagers follow food brands on Twitter and Instagram by examining the relationships between brands’ youth-targeted marketing practices and the overall percentages of adolescent followers. The study provides evidence showing that unhealthy food brands, especially fast food and sugary drink have more adolescent followers on social media ( Rummo et al., 2020 ). These study results are consistent with Salinas et al. (2014) findings which show that unhealthy food products enjoy a higher market base than the healthy ones. The high percentage of teenage followers is concerning among health experts mainly because most of the advertisements from these companies are biased and do not highlight the unhealthy consequences associated with eating these foods. Compared to other products, food companies are often not required by regulations to highlight their negative consequences ( Salinas et al., 2014 ). For example, cigarette and alcohol companies are mandated to disclose their effects of use on all marketing materials ( Gravely et al., 2014 ). Consequently, with the ubiquitous use of social media by teenagers, young people are more exposed to food and beverage advertising which occurs across multiple digital channels.

The failure to address digital advertising when formulating policies makes it harder to governed youth-targeted food marketing. Food products are often marketed using the general techniques and approaches applied in other products and services. Juaneda-Ayensa et al. (2016) note that food marketing topics such as market segmentation, strategic positioning, test marketing, branding, consumer research, targeting, and market entry strategy are highly relevant. Moreover, food marketing is affected by the major challenges that affect conventional markets such as dealing with perishable products whose availability and quality varies as a function of the current harvest conditions ( Hongyan and Zhankui, 2017 ). However, Topolinski et al. (2015) note that the value chain in food marketing is particularly important because it highlights the extent to which sequential parties within the marketing channel add value to the final product. According to Linder et al. (2018) processing new distribution options often provides additional opportunities available to food marketers to provide the final consumer with convenience. However, when overhead costs such as marketing and processing are added they result in significantly higher costs ( Lou and Kim, 2019 ).

Demographics play an essential role in food marketing almost more than any other product. According to Qobadi and Payton (2017) , food companies must utilize statistical demographics to understand the inherent characteristics of a population. For food marketing purposes, such knowledge can help firms develop a better understanding of the current market place as well as predict future trends ( Isselmann DiSantis et al., 2017 ). For example, with regards to the current market, food companies interested in entering a new market with sports drinks might first study the overall number of people between the ages of 15 and 35, who would constitute a particularly significant market. In such cases, most food companies often prefer shifting their resources toward products consumed by a growing population. As such, the success of the marketing strategy employed by a food company is contingent on how good it studies the demographical makeup of its target market.

Packaging and Delivery Consideration

One of the primary consideration food consumers take into account when making a purchase decision online involves packaging and delivery. According to Chen et al. (2019) , the modern consumer is more interested in food products that utilize sustainable packaging and delivery systems. Hu et al. (2019) add that most customers today are more focused on recyclable packaging systems. Grace (2015) further notes that sustainability is one of the primary sustainability attributes online shoppers look for. For example, over 33% of online consumers believe that packaging and recyclability are more important to them when ordering food items online ( Gutberlet et al., 2013 ). Additionally, 13% of online shoppers cite a lack of packaging information available online, which suggests that there is an existing opportunity for e-retailers to increase their sustainability information ( Quartey et al., 2015 ).

As the world continue grappling with the COVID-19 pandemic, online purchases for fresh food is gradually becoming the norm across the world. As such, food producers must be able to adapt accordingly to take advantage of the emerging market. However, the majority of consumers are still concerned about freshness and food waste ( Yu et al., 2020 ). Unlike in a brick-and-mortar store where shoppers can visibly check the freshness of their produce, this is more difficult with home delivery ( Song et al., 2016 ). Thus, brands must try and opt for packaging that can keep food safe and fresh during transit and displays its freshness to re-assure customers. Moreover, to meet sustainability goals, fresh food brands need to balance the use of more sustainable, recyclable materials, with packaging that continues to extend shelf life and avoid food waste.

Conceptual Analysis for Future Research Propositions

The article review shows that sufficient studies have been conducted on online food shopping. As more people start shopping online, the number of articles on online food shopping is expected to increase. However, despite studies on online food shopping and business models remain rife, there are key gaps in research. These gaps are a result of the majorities of the researchers’ focus on highlighting their perspectives and largely ignore those of the consumers and businesses. Moreover, these studies do not consider crisis (e.g., COVID-19 pandemic) when making these future predictions. The forecasts made about future help in developing a better understanding of the various implications of ordering via mobile apps. Also, it provides a background for examining the emerging technologies in online food ordering. As such, the critical propositions reflected in the literature review propose the following four future research directions.

Value Co-creation With Stakeholders

From a business perspective, getting partners and investors on board is not easy and most restaurants tend to stay away from technology. Thus, the preposition made involves conducting research aimed at developing a better understanding of the customer and business’ perspectives. According to Chen et al. (2018) , setting the commission rates with restaurants is a major problem within the online food industry. Moreover, the majority of startups are depended on restaurants to deliver food at the customer’s doorstep ( Onyeneho and Hedberg, 2013 ). Hwang et al. (2020) argue that relying on technology is not the main focus of a restaurant because preparing food is its main core business. As such, even if an investor trusts a food startup, integrating technology within its business process will always be perceived as a high risk. The lack of sufficient evidence on the business’ perspective toward technology and online platforms make it more difficult for rescuers to tailor their studies to generate crucial insights that help in making better business decisions.

One of the problems identified from the consumer’s perspective is that most of the things mentioned in the online food menus are often not available. Instead, they act as click baits designed to entice online users to continue interacting with their platform and marketing content ( Lara-Navarra et al., 2020 ). In rare cases, some clickbait links often forward online users to pages that require them to make payments, register, or even fill in their payment details. Consequently, a significant communication gap exists between consumers and restaurants while shopping on phone and online. While numerous studies examine the purchase intention of food among online shoppers, few highlight the inherent challenges experienced by consumers as they go about their day.

While it is crucial to investigate both perspectives, more studies need to be conducted on the customer ones. This is because most online businesses often find it difficult to deal with customers, but Ho et al. (2014) note that this is usually because they do not see things from the buyers’ point of view. The authors, however, refutes the popular phrase that “customer is always right” and notes that even when they are completely wrong, they can always win. For example, customers can criticize a business online or even refuse to pay their bills. As such, failing to grasp a customer’s perspective can result in a meltdown with them which is always bad business. It is also essential for future businesses to take into consideration the fact that work is much more enjoyable and profitable when people work alongside the customer rather than against them. Thus, conducting more studies aimed at understanding customers can help develop the necessary recommendations to help businesses see things from their point of view.

One of the ways future studies can explore to better understand the customer’s perspective involves exploring the issues related to empathy. Charles et al. (2018) note that empathy does note naturally to most people but it reinforces one’s ability to understand and share the feelings of a customer by placing themselves in their shoes. Future studies should highlight how online businesses can ask questions about how their current and potential customers would feel in different circumstances. Also, future studies must examine how well online businesses can listen to their customers. Afshar Jahanshahi and Brem (2018) notes that the first step in customer relations involves actively listen to them. Finally, future studies must be able to provide recommendations on how online food businesses can grow trust and show respect to their customers. The prepositions made with regards to the business and customers’ perspective provides the background information for future studies. Also, bridging the current research gaps will help business adopt a more effective online model that maximizes customer satisfaction when purchasing foods. Based on the discussions above, this article suggests the following proposition to both identify the gap in the literature and the corresponding future research directions.

Proposition 1: the design and implementation of online food shopping (eco)systems should engage the consumers and other stakeholders to co-create collective and social values.

Technological Nature

Although smartphone apps provide an efficient way to replace the conventional methods of ordering food through a phone call, there lacks sufficient evidence on the implications of placing orders through them. A partial but potentially important reason is the lack of in-depth and broader understanding of the technology per se . Mobile ordering apps have caused a significant change in food delivery and pickup business ( Onyeneho and Hedberg, 2013 ). With more and more retailers and restaurants adopting these technologies, the modern consumer is willing to place fewer delivery and pickup orders through their phones. Instead, they are now opting to utilize mobile apps. Studies aimed at exploring the implications of food delivery apps help in establishing whether it is hurting or assisting the business. Thus, as a restaurant owner, one has to be careful with regards to utilizing third-party services to do business. For instance, apps such as Uber Eats have endless possibilities as they make delivery faster, for both the customers and the business. However, future studies must examine the potential disadvantages to using such third-party services. Firstly, the added cost of a food delivery app may be prohibitive to most customers. For example, the cost of using services like Uber Eats changes how businesses price their meals. In the end, customers are likely to end up paying more. Thus, future studies have to consider this fact when developing recommendations on how businesses can use food delivery apps without undermining their financial positions. Also, these studies will help show how customers are likely to react to a price surges.

Subsequent studies on the implications of ordering food through mobile apps should also focus on the issues relating to control and accountability. Cecchi and Cavinato (2019) note that some customers have complained about being unable to control the food ordering process. For example, once the customer’s food is in the possession of the Uber driver, there is little left for them to do, which is perceived as a bad thing. Also, Isoni Auad et al. (2018) note that customers lack control over how their drivers handle their food. One of the consequences of being unable to control the process is that when a customer’s food is mishandled or ends up late, the restaurant is the one that is held accountable. Finally, with regards to the implications, future studies must monitor their third party service to safeguard their brand’s reputation. As such, subsequent studies need to ensure that they highlight the importance of maintaining an effective brand image. Mao et al. (2018) recommend online food businesses to monitor how long it takes their delivery people to transport their customers’ food to establish whether it is being handled with the necessary care it deserves. However, more studies are required to highlight the customer’s grievance which can easily fall on the businesses when the delivery issues are ignored.

Despite the various implications of using mobile apps to order food online, there are numerous benefits associated with online models. As such, as the growth of online applications continues, the subsequent studies need to add to the existing literature on the benefits businesses are likely to accrue from adopting such technologies. According to Li et al. (2020) , this trend is a result of the numerous benefits associated with using the apps compared to the conventional methods of shopping over the phone or waiting in line. These benefits are 2-fold, they include benefits to the consumer and the restaurants. Firstly, there are numerous consumer benefits of using mobile ordering apps to purchase food.

Consumers across the world are downloading mobile ordering apps at lightning speed. For example, When Chick-fil-A, one of the largest American fast food restaurant chains, released its first official app, it reached first place in the app store in only 3 days after it was launched. Mayordomo-Martínez et al. (2019) note that these apps are popular for four main reasons. Firstly, customers feel that no one is waiting in line or getting put on hold. Secondly, customers can pick up food on the go. Thirdly, customers get the whole menu right at their fingertips, including items they may not have known existed. Finally, most restaurants award patrons’ loyalty reward points. In most cases, these points are easy to track directly through applications and lead to big savings if the customer order frequently.

The restaurant benefits from the mobile ordering apps too. While these apps may be created for the customer, they achieve some important objectives that can greatly help out the restaurant or retail store as well ( Ferguson and Solo-Gabriele, 2016 ). For example, they can handle more orders as is the case with Chipotle, an American chain of fast-casual restaurants, which claims that it is capable of processing six additional orders every hour when placed through a mobile app ( Ferguson and Solo-Gabriele, 2016 ). Moreover, customers are more likely to spend more through an ordering app than in person because they have more time to decide since the entire menu is in front of them and they typically want to score more reward points. Based on the discussion above, this article made the propositions as follow.

Proposition 2: A better fit between technologies’ and food businesses’ natures could generate better applications for online food shopping.

New Business Models and Finance Systems

Although numerous studies have highlighted the various emerging trends in buying food online, most were conducted before the COVID-19 pandemic. As such, future studies need to capture how the pandemic has affected the online ordering industry. Such studies will provide the insights necessary to help the business withstand emerging competition as well as keep up with the ever-changing customer demands and the latest trends and technological advancements. Wang et al. (2020) note that the various responses to the COVID-19 global pandemic will shape the online food delivery industry in 2020 and beyond. Thus, future studies need to identify and critically examine the top online food shopping trends that customers and businesses must remain aware of.

For the better part of the year 2020, global cities have become deserted and shopping malls closed. The restaurant sector is one of the most affected as people are recommended to maintain social distancing and remain at home. As the Coronavirus continue spreading across the world, the pandemic is projected to have more economic implications than undermine global health. Thus, future studies must offer people a glimpse of how lockdowns will affect the online food industry, which is hailed as the future in the restaurant sector. However, even at the current stage of the Covid-19 pandemic lifecycle, several lessons are already emerging from China with regards to how people can cope with the commercial and social disruptions. For example, the pandemic is a key driver for digital technologies.

There are three areas that future studies need to focus on. They include the emergence of digitally enabled delivery systems and consumer comfort with the online food sector. Firstly, the prevalence of digitally enabled delivery systems is expected to grow in the coming years. As such, studies are needed to develop a better understanding of how these online delivery systems will affect the food industry. For example, since the COVID-19 pandemic began, more people than ever before purchase their groceries and other food items online ( Hua and Shaw, 2020 ; Zhang and Ma, 2020 ). This is mainly a result of the growing deployment of digital technologies across the country in an attempt to limit interactions among people and mitigate the spread of the virus. Secondly, subsequent studies must examine the factors affecting consumer comfort within the online world. It is projected that in the next decade, online platforms will transform people’s purchasing behaviors, especially with regards to acquiring food items. Thus, studies are needed to help businesses identify the existing opportunities and mitigate the main threats likely to undermine growth within the online food ordering business. Last but not least, more detailed academic investigation and practical development of payment mechanisms are needed. By its nature, payment mechanisms deal with technological development of payment methods and techniques that constantly try to improve user convenience and experiences of payments. Hence, existing discussions/examinations relied heavily on technical aspects of payment mechanisms (or schemes). However, technologies in business world can generate implications beyond technical dimension, but also in the social, cultural, psychological, and/or even political dimensions (e.g., Yang et al., 2012 ; Koenig-Lewis et al., 2015 ; Nelms et al., 2017 ; Verhoef et al., 2019 ). Hence, interdisciplinary works, either conceptual or empirical, can contribute to the literature for analyzing on more complex dynamics of online payment – not just about the technology/system per se , but also about the ecosystem composed of human, system, and knowledge in it. In sum, the discussions in this section emphasize the importance of business models with high-quality finance (e.g., payment) systems. This article makes the following proposition.

Proposition 3: A business model with sound finance systems becomes the core of a healthy online food ecosystem.

Online-Offline Interactions and Transformations

Shopping food online is viewed by most researchers as one of the biggest disruptions in the supermarket and grocery business models. From smaller stores to fewer discounts and more service and robots, these are just a few of the changes brought about by online platforms ( Kuss and Griffiths, 2011 ). The problem is that few studies are examining whether new disruptions will continue emerging or whether the online food sector has reached maturity. Such studies are necessary because they will help manufacturers and retailers react accordingly. These studies can focus on trying to understand how consumers can purchase food in the future, which can be online or in physical stores or from larger or smaller stores. Some of the research questions can focus on establishing whether future customers will continue buying to take dine at home or consume right on the spot.

Despite the numerous uncertainties, with regards to brick-and-mortar stores, Burgoine et al. (2017) note that they may survive even with the growth and prevalence of online businesses. As such, future studies must explore how changes in e-commerce will affect shoppers and online businesses. Such studies are essential because the current findings on consumer behavior seem to suggest that customers prefer interacting at a physical store by seeing, smelling, and even touching products they find there. Moreover, there is an immediate satisfaction when a customer picks up something. The insights generated from such studies can help retailers establish the inherent need to focus their attention on emotional elements as well as create unique experiences.

Studies focused on making future forecasting will help in understanding how online food platforms can achieve the social roles enjoyed by supermarkets. Otten et al. (2017) note that supermarkets increasingly place their shopper firsts and tap into their individual needs in an attempt to mitigate the rising competition from online shopping. As such, studies must thoroughly analyze the existing demographic data to make future predictions on whether the online food ordering platforms can ever enjoy the same social roles which are currently the precincts of supermarkets. Finally, a sufficient number of studies have predicted that artificial intelligence and robots are likely to take over the responsibilities of human beings within the online food sector. However, while most of these studies make future predictions, they do not take into account how automation and artificial intelligence will help online supermarkets to become more efficient. Thus, subsequent studies should establish a balance between human interaction and automation. This article makes the following proposition according to the discussions here.

Proposition 4: The interaction and transformation between online (virtual) and offline (virtual) food businesses determines the dynamic development of future food shopping.

The majority of studies examining online food shopping have provided sufficient evidence highlighting both the implications and benefits of e-commerce. However, most of these studies generalize all forms of online shopping and ignore the fact that shopping foods online is inherently different from buying other commodities. As such, the comprehensive academic review conducted helps at explicating the significant themes within the current literature. Hence, the critical propositions that reflected from these studies help in proposing the following four future research directions. They include conducting studies to highlight the customer and business’ perspectives, making future predictions, understanding the implications of ordering via mobile apps, and examining the emerging technologies in online food ordering. The academic review and prepositions made are significant to both researchers and online food stores as people across the world start embracing online shopping more than ever before.

Theoretical Implications

To generate theoretical implications in a more holistic and comprehensive level, this article focuses on the inter-relationships between the four propositions derived after our conceptual analysis. To recall, the four propositions are inherently about: engaging stakeholders to co-create values, in-depth understanding of technological natures, well-designed business models and finance systems, and online-offline dynamics. One suggestion for future research directions is to develop a holistic-view, often qualitative investigation of a online food shopping ecosystem that composes of interested stakeholders operating with diverse technological sets embedded in well-designed business models that simultaneously incorporate concerns of both online and offline developments of food shopping. Complexity is a point to be explored but is often oversimplified if we could not take a eco-systematic perspective and analyze for both qualitative-quantitative data sources. For a better theoretical development and practical design, the complexity of a food shopping ecosystem can help identify research questions, sketch phenomenon structures and elements, as well as specify heterogeneous interests for policy making. Following this point, another suggestion for future research directions is to address established issues/research questions through cross-disciplinary explorations. As has been discussed, complexity characterizes modern food shopping system, especially the online one. To explore in-depth knowledge of complexity, single disciplinary system of thoughts might limit the imaginations one can create. A cross-discipline approach for studies on online food shopping can both offer fresh explanations for unanswered questions or that in tension, and also help identifying unnoticed phenomenon for further exploration.

Practical Implications

For online retailers, conceptual analyses and the four resulting propositions can generate practical implications too. First, when designing a online food shopping business/system, practitioners need to adopt an ecosystem viewpoint to prevent incomplete thinking and ignorance of any stakeholder’s opinion. Second, practitioners need to take care of the interfaces between the virtual and physical sub-systems even if it is an online food shopping ecosystem. By considering the interfaces between the sub-systems, not just connection and coordination works would be cared about, but also transformation work should be articulated. For example, the transformation of values in the process flows between material (e.g., food products), informational/technological (safety labels; blockchain applications in supply chain communications; human-machines interface in online purchase procedures, etc.), financial (budgeting; pricing; payment, etc.), human (i.e., stakeholders), and other sub-systems should be implemented with a fully consistent and engaging logic.

Limitations

In nature, a conceptual analysis is done without empirical and original data collection. However, this article has tried to avoid such inherent limitation by conducting the conceptual analysis with as many practical examples as possible. Additionally, our analysis focuses on the online shopping for foods only. Future studies can also take a similar approach but discuss other characterized industries, such as online shopping for precious metals, intangible services, and so on. Also, our focus on food is limited to foods in general. Future studies can be more detailed, by characterizing more for different food categories (e.g., organic vs. non-organic foods).

Author Contributions

C-FL was the major author of this article. C-HL reviewed and revised the manuscript. Both authors contributed to the article and approved the submitted version.

Conflict of Interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

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Keywords : online food shopping, conceptual analysis, future research, propositions, theory and practice

Citation: Liu C-F and Lin C-H (2020) Online Food Shopping: A Conceptual Analysis for Research Propositions. Front. Psychol. 11:583768. doi: 10.3389/fpsyg.2020.583768

Received: 15 July 2020; Accepted: 26 August 2020; Published: 16 September 2020.

Reviewed by:

Copyright © 2020 Liu and Lin. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY) . The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

*Correspondence: Chi-Fang Liu, [email protected]

Disclaimer: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.

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Php project on Online Bakery Shop System

This online Bakery shop enables clients to check and buy different bakery items available online. The project comprises the list of bakery product displayed in different classifications and the client can browse through the items. A client can add the chose things it to his shopping cart. The client needs to register on the site before checking out. He would then be able to login utilizing same id password next time. Presently he may pay through a credit card or cash on delivery. The client gets a copy of the shopping receipt on his email id after the successful transaction. Here we utilize easy to use interface to make the whole frontend. The middle tier or code behind model is intended for quick preparing. Furthermore, SQL fills in as a backend to store bakery shop items records information. In this way, the online Bakery shopping project brings a whole bakery shop web-based, making it simple for both buyer and seller.

• User Registration: User can enlist on the framework and get his online record nearby.

• User Login: User can login to framework and check different bakery shop things.

• Product Categories: The bakery shop items are organized and can be seen in classifications.

• Add to cart: Users can add new things to truck.

• Custom Cake: User may arrange a custom cake according to his required flavor, size, and shape nearby.

• Dummy Credit Card Payment: After aggregate bill is figured client can pay through charge card on the web.

• Email confirmation: On fruitful installment a thank you message is sent to client.

HARDWARE REQUIREMENT:

• 233 MHz processor.
• 128 MB SD-RAM
• 2 – 4 GB Hard-Disk.
• 4x Compact Disk drive or quicker.
• 1.44 MB Floppy Disk Drive.
• Monitor. [ 640 x 480 Display ]

SOFTWARE REQUIREMENT:

• Front End – PHP
• Back End – MySQL 5.0
• Server – Apache Server 2.0
• Design Tool – Macromedia Dreamweaver 8.0
• Documentation Tools – Microsoft Word

Project related Any Queries please Contact Us: Mail Id– [email protected]

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ABSTRACT: An online shopping system that allows a client to submit online orders for items and/or services from a store that serves both walk-in clients and online clients. The online shopping system presents an online show of an order cut off time and an associated delivery window for items selected by the client. The system […]

Php project on the newspaper agencies system

ABSTRACT: News Paper Agency System is a circulation software and subscription management for newspaper and magazine wholesalers. It is a different newspaper subscription management software system that handles both newspaper and magazine course. This newspaper circulation system is designed for small distributors and both small and large home delivery and retail outlet distribution activities; and will give […]

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In this undertaking, we use PHP and MySQL data set. It has three modules Administrator Professional Clients Administrator Module Administrator is the superuser of the site who can oversee everything on the site. Administrator can sign in through the login page Dashboard: In this segment, administrator can see all detail in a word like the […]

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From classes to breads, this Wilmington bakery offers something for everyone

Baker Julia Castellano made the move from farmers markets to her storefront, Little Loaf Bakery & Schoolhouse, in 2022. At the time, she wanted to create a space to make her old-world style breads and a place for people to learn at 3410 Wrightsville Beach Ave. in Wilmington. 

Since then, she regularly has people come into the shop again and again. 

“They say one of two things,” Castellano said. “They either say it reminds them of something from their past, like a place they went to with their grandmothers, or it reminds them of somewhere they’ve been, like a European bakery."

Doubled in size 

Since Little Loaf opened, Castellano has slowly been growing. She’s doubled her staff, which now includes 15 employees, from those who work full-time to those who help out at the two farmers markets where she sells baked goods. 

She’s also doubled her menu to include a variety of specialty products. In addition to favorites like sourdough and rye bread, they make croissant dough weekly. You can find croissants (traditional and chocolate) in the bakery on Saturdays, but they also use the laminated dough for a variety of other goodies, like the seasonal croissant cups filled with pastry cream and fresh fruit. 

Something unique 

In addition to daily offerings, Little Loaf has a rotating selection of breads and pastries. Some are available once a week and there are also seasonal goodies and coffee drinks. Plus, at any given time, you might see something that’s a one-off special.

“Usually, it’s something we make because we’re craving it, or it’s something we make for someone’s birthday,” she said. “So we decide to make enough to sell, too.” 

That could be a layer cake, or a special treat. Castellano also wants to have something for everyone, including vegan and gluten-free goodies that stand up to their traditional counterparts. 

“I want them to be just as good as anything I make,” she said. “I don’t want to sell something if it’s not good.” 

Classes and more 

Little Loaf also is a place for learning, and usually hosts one or two baking or cooking classes each month, in addition to private events. But, eventually, Castellano said she’d like to do more. 

“They fill up so quickly,” she said. “I’d love to get to a place where I can have more time to offer more.” 

STAY CONNECTED:   Keep up with the area’s latest food news by signing up for the  Port City Foodies newsletter  and following us on  Facebook  and  Instagram . 

Allison Ballard is the food and dining reporter at the StarNews. You can reach her at [email protected] .

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