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Hospitality and Tourism Management Theses and Dissertations

Theses/dissertations from 2023 2023.

Platform of Growth: An Analysis of Earnings and Social Media Engagement Among Esports Athletes , Colleen Marie Dibble

Capturing Visuals in Hospitality: A Multi-Dimensional Exploration of Photographs in Interdisciplinary Research , Ningqiao Li

Employee Experience in the U.S. Casual Dining Restaurant Industry: Conceptualization, Scale Development, and Effects on Employees’ Retention , Xiao Ma

Effects of AI Voice Assistants’ Messages on Pro-environmnetal Consumer Behavior: Message Content and Voice Attributes , Somang Min

An Examination of Celebrity Product Involvement and Endorsement Effectiveness , Eric Nichols

Southeastern Conference (SEC) International Student-Athlete (ISA) Career Transitions - A Cultural Intelligence (CQ) Perspective , Tsu-Lin Yeh

The Impact of Interactivity on Information Processing for Virtual Tourist Destinations , Hongxiao Yu

Decoding Trustworthiness and Helpfulness of Online Reviews In Hospitality: A Reader-Centric Perspective , Xiaonan Zhang

Theses/Dissertations from 2022 2022

Customer Touchpoint: Conceptualization, Index Development, and Nomological Validation , Hyunsu Kim

“No Tits in the Pits!”: An Exploratory Analysis of the Experiences of Female Decision Makers in Motorsports in the United States , Alexia Pedo Lopes

Affective Risk Perceptions Toward Travel in a COVID Era: Policy and State Political Influences , Chloe Riley

Theses/Dissertations from 2021 2021

“The Lifeblood of College Sports”: The NCAA’s Dominant Institutional Logic and the Byproducts of an (Over)emphasis on Recruiting , Chris Corr

Customers’ Acceptance of Automated Hotel , Jianhong Feng

Effects of Information Exposure, Emotions, and Self-Efficacy On Risk Perception and Travel Intention During the COVID-19 Pandemic , Chunsheng Jin

Positioning Customer Service Through Customer Journey Mapping in Service Consumption and Recovery , Dan Jin

Does the Tendency of Loss Aversion Depend On The Level of Competition? Evidence From Multilevel Esports Tournaments , Zeqing Mao

The Impact of Social Media Account Types on Travel Intention , Nuri Seo

Technology Experience: Measurement Development and Validation , Hyejo Hailey Shin

Why Do Tourists Accept Lodging Through Accommodation Sharing Platforms? Model Development and Model Comparison , Ge Zhu

Theses/Dissertations from 2020 2020

The Downside of National Team Identity: A Model to Measure Negative Outcomes of Team Identity , Fei Gao

Newcomer Student-Athlete Perceptions of Coaches’ Socialization Strategies: Scale Development , Evelyn Su Jara-Pazmino

Comparing the Success of Official Sponsors and Ambush Marketers: An Event Study Analysis of Brazil Following the 2014 Fifa World Cup and 2016 Rio de Janeiro Summer Olympic Games , Timothy Koba

The Impact of Hotel Service Robot Appearance and Service Attributes on Customer Experience , Chuhan Thomsen

The Economic Impact of Tennis in South Carolina , Xue Zhang

Theses/Dissertations from 2019 2019

The Importance of Twitter to Destination Marketing Organizations , Tatiana Allgeyer

Finding the Perfect Match: Dimension Analysis and Development of the External Sponsorship Congruence Scale , Kelly Evans

Premium Seating in College Athletics: Trends of Today and the Future , Kendra Holaday

“WE NEED DAWGS!”: Narrative Construction of Athletic Identity Among Black High School Football Players , Victor Dion Kidd

Measuring Long-Term Advertising Effects in the Tourism and Hospitality Industry , Rui Qi

Selling Rooms and Making Money in the Lodging Industry: Analyzing the Effects of RevPAR and GOPPAR Together , Thomas Rogers

Investigating Managerial Priority of Environmental Inputs and Outputs in Public Assembly Venues , Walker Ross

Theses/Dissertations from 2018 2018

College Students and Corporate Social Responsibility: An Examination of Corporate-Social Responsible Behavior in College Athletics From the Students’ Perspective , R. Jacob Gilbert

An Analysis Of Perceptions Of Restaurant Authenticity At Food Tourism Destinations In The Southeastern U.S , Jamie A. Levitt

Theses/Dissertations from 2017 2017

Motivation To Play Esports: Case of League of Legends , Yaoyao Sun

Theme Park Demand, Theme Park Attractiveness, and Visitors’ Theme Park Choices , Yingsha Zhang

Theses/Dissertations from 2016 2016

An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles , Hilmi Atahan Atadil

Memorable Dining Experiences: Formative Index And Model Development , Yang Cao

Theses/Dissertations from 2015 2015

The Influence of Warmth and Competence Perceptions on Employees’ Attitudinal and Behavioral Responses in Casual Dining Restaurants , Diego Riva Humbert Bufquin

Media Effect on Resident Attitude Toward Hosting the Olympic Games: A Cross-National Study Between China and the USA , Qiulin Lu

Self-Determination Theory and Wellness Tourism: How Do Wellness Facilities Contribute to Wellbeing? , Karen I. Thal

Theses/Dissertations from 2014 2014

Understanding Destination Choice from a Cultural Distance Perspective , Hongbo Liu

Revisiting Gender Constraints and Benefits in Leisure Tourism: Man-Up, It’s Time to Travel Like a Woman , Holly L. Rabin

Theses/Dissertations from 2013 2013

Responding to Tripadvisor: How Hotel Responses to Negative Online Reviews Effect Hotel Image, Intent to Stay, and Intent to Return , Tiffany Avant

An Analysis of The Possibilities of Applying The North American Management Model to Most Large-Scale Sports Facilities in China , XI LI

Examining Long-Haul Chinese Outbound Tourists' Shopping Intentions , Pei Zhang

Theses/Dissertations from 2012 2012

Is the Current United States Tennis Association's Adult League System Restrictive? , Edward Horne

Manager Training In the Hotel Environment and Its Effect On Employee Turnover Intentions , Kristin Marie Malek

Theses/Dissertations from 2011 2011

Examining Japanese tourists' U.S.-Bound Travel Constraints , Lin He

Theses/Dissertations from 2010 2010

Hotel Guests' Intentions to Choose Green Hotels , Amy Elizabeth Jackson

Green Inside and Out: Case Study On Green Events In Large Public Assembly Facilities , Peyton Jeter

Theses/Dissertations from 2009 2009

Motivations and Constraints of Chinese Outbound tourists: A Case Study , Chengting Lai

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Hospitality & Tourism Management Masters Theses Collection

Theses from 2013 2013.

The Impact of Self-Service Technologies in the Hotel Industry on Employee Job Satisfaction , Erin M. Mosher, Hotel & Tourism Management

Relationships among Source Credibility of Electronic Word of Mouth, Perceived Risk, and Consumer Behavior on Consumer Generated Media , Mei-hsin Wu, Hotel & Tourism Management

Theses from 2012 2012

The Effect of Menu Nutrition Labels on Consumers' Dietary Decision Making , Diane M. Lowe, Hotel & Tourism Management

The Economic Significance Study on the Volleyball Hall of Fame and Its Charitable Impressions , Feng Xu, Hotel & Tourism Management

Theses from 2010 2010

Revenue Management And Perceptions Of Fairness , Choongbeom Choi, Hotel & Tourism Management

Excess Return Estimate and Risk Factors in Hospitality Firms , Genti Lagji, Hotel & Tourism Management

Students’ Perceptions of Effectiveness of Hospitality Curricula and Their Preparedness , Imran Rahman, Hotel & Tourism Management

Theses from 2009 2009

Presenteeism: A Comparative Analysis , James E. O'donnell, Hotel & Tourism Management

Theses from 2008 2008

Senses of Place , Catalin I. Cighi, Hotel & Tourism Management

College Student Gambling: Examining the Effects of Gaming Education Within a College Curriculum , Maryann Conrad, Hotel & Tourism Management

Theses from 2007 2007

Price Bundling in Online Travel Markets: An Exploratory Study , Jinhoo Kim, Hotel & Tourism Management

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Hospitality Theses & Dissertations

Theses/dissertations from 2020 2020.

Exploring Mystery Shopping's Perceived Impacts on Integrated Resort Employees and Managers , Yoonju Chung

An Examination of the Role of Online Reviews for Niche Restaurant Segments: Casino Buffet Restaurants , Tevfik Demirciftci

Prosocial Rule-Breaking to Help Customers Among Hospitality Employees , Ankita Ghosh

Exploring the Airline Passengers’ Preferences of Inflight Foods , Eun Min Hwang

How Consumers Assess Multiple Cues: The Role of Dual Processing System on Hotel Booking Decisions , Eun Joo Kim

Consumers, Critics & Chromatography: An Analysis of 100-Point Wines , Gina Marano

Shattering the Glass: Will Gen Z Bring Us Closer to Gender Equality in US Hospitality Leadership? , Denise Holly Ramirez Molintas

A Nomological Network Analysis of Innovation in Hospitality Education and Industry , Robert H. Rippee

The Short and Long-Term Effectiveness of Online Sales Promotion Type and Fit in Hotels , Esra Topcuoglu

Organizational Symbolism and Employee Immersion, a Mixed Methods Investigation of Organizational Socialization Efficacy in the Hotel Industry , Jeffrey Michael Yedlin

Theses/Dissertations from 2019 2019

Meal Duration: Implications for Restaurant Revenue Management , Dale F. Billings

The Relationship between Motivation to Use Airbnb and Guests’ Repurchase Intention: Moderating Effect of Consideration Set , Wen Jiang

The Impact of Virtual Presence on Willingness to Book: The Moderating Role of Self-Construal and Gender , Sung Jun Joe

Examining the Role of Business Intelligence and Analytics in Hospitality Revenue Management , Anna I. Kharitonova

Mental Accounting and Unplanned Purchases in Online Booking: The Role of Discount, Impulse Buying, and Thinking Style , Esther L. Kim

The Effect of the Minimum Server Wage on Restaurant Guest Tipping Behavior and Perceptions , Jason Tang

Theses/Dissertations from 2018 2018

Managing Data-Driven Change: A Model of Unintended Deviation , Sang-Mun Ray Cho

Influencing Hawai‘i Hotel Patrons to Use Reef-Safe Sunscreens , Rochelle Good

A Cross-cultural Investigation of the Relationship between Customer Demographics and Hotel Room Price Perception , Jinhua Hong

Social Media Influencer Endorsement and Events: An Integrated Framework of Congruence , Jie Sun

Theses/Dissertations from 2017 2017

Price Prediction: Determining Changes in Stock Pricing through Sentiment Analysis of Online Consumer Reviews , Daryl F. Boykin

Examining the Decoy and the Phantom Decoy Effects on the Menu Item Choice , Yang-Su Chen

The Impact of Supportive Parenting on Career Confidence of Young Adults , Salma Ettefagh

Consumer Attitudes and Purchase Intentions of Cruises in China , Wenjia Han

Influence of Sustainability Reward Program on Meeting Planners’ Site Selection Decision and Perceived Value-for-Money , Shinyong (shawn) Jung

Impact of Ingredient Branding on the Hotel Brand: Spillover Effect of Branded Amenities , Eun Joo Kim

Esports Enthusiasts and Gamers: Motivations, Behaviors, and Attitudes Towards Gambling , John Lukasik

The Effects of Availability Heuristic Cues on Restaurant Purchase Decisions , Nadia Hanin Nazlan

Value Co-Creation Propositions: A Self-Determination Theory of Customer Acceptance, Trust and Wellbeing , Lenna V. Shulga

Understanding Transitions of Trust across Different Business Contexts: An Exploratory Sequential Mixed Methods Study , Sungsik Yoon

Theses/Dissertations from 2016 2016

The Effects of Source and Content on Types of Social Influence in Online Traveler Reviews , Laura A. Book

Connection or Competence: Emotional Labor Versus Service Quality as Antecedents to Customer Loyalty , Andrew Moreo

The Effect of Blackboard Tools on the Community of Inquiry and Learner Satisfaction with Learning Management System-Enabled Courses , Alice Swift

Investigating How Restaurant Week's Price Promotion Affects Diners' Online Perceptions , Jian Zhao

Theses/Dissertations from 2015 2015

Six Feet from Fame: Exploring Dark Tourism Motivation at Marilyn Monroe's Grave , Surjeet Baidwan

Understanding the Experience of Medicare Advantage Patients in a Health Maintenance Organization , Curtis E. Boldman

Exploring the Relationship Between Revenue Management and Hotel Loyalty Programs , Melissa Elizabeth Buckley

Examining the factors that impact work life balance for executive chefs , Lisa Nicole Cain

Understanding Employee Work Attitudes: An Integration of Psychological Contract Theory and Organizational Support Theory , Wen Chang

The Influence of Tier Level of Hotel Loyalty Programs on Guest Perceptions and Tolerance for Service Quality , Eunjin Choi

Perceptions toward the Value of Higher Education for Hotel Professionals in Las Vegas: A Case Study , Gary Lee Deel

The Effect of Florida’s Timeshare Resale Accountability Act and Securitization Announcements on Vacation Ownership Shareholder Wealth , James R. Drake, Iii

An Examination of U.S. restaurant firms' internationalization in a risk context , Soyeon Jung

The Impacts of a Smoking Ban on Gaming Volume and Customers' Satisfaction in the Casino Industry in South Korea , Sojeong Lee

Evaluating Event Effectiveness Across Alternate Platforms , Kristin Marie Malek

Patient Service Quality and Health Maintenance Organizations: Not an Oxymoron , Jessica Mcbeath

Impact of Menu Designs and Personal Dietary Behaviors on Young Millennials' Restaurant Menu Choices , Yuan Tian

Developing a Parasocial Relationship with Hotel Brands on Facebook: Will Millennials Differ from GenXers? , Yun Ying Zhong

Theses/Dissertations from 2014 2014

Table Games Revenue Management: A Bayesian Approach , Daryl F. Boykin

Work and Home-Life Balance: A Comparative Study of Hotel Employee Satisfaction in the West and Midwest , Amanda Connick

Revenue Management in a Multi-Channel Environment: The Effect of Pricing Strategies on Perceived Fairness , Lan Jiang

Golf Tourists at Two Courses in Las Vegas: A Demographic Profile , Brian Milford Jones

A Model of Hospitality Employee Engagement , Hee Jung Kang

Integrated Casino Resort Plan in Korea: The Perception of Korean Government Representatives , Donghwa Lee

The Hotel College First Year Experience at UNLV: Does it Make a Difference? , Jill Plumer

Factors Influencing the Perceived Impacts of Medical Tourism Development on Quality of Life , Courtney Suess

Chinese Outbound Tourists Food Consumption in the U.S.: An Extension of the Theory of Planned Behavior , Kaiyang Wu

Theses/Dissertations from 2013 2013

Mapping the Online Gambling E-Servicescape: Impact of Virtual Atmospherics on the Gambler's Experience , Brett Lillian Levine Abarbanel

How We Complain: The Effect of Personality on Consumer Complaint Channels , Riley Allen Berry

Motives for Different Types of Medical Travelers: An Analysis of the Current State of Academic Research on the Topic , Dan B. Cormany

The Impact of Anti-BYOD Policies on Generation Z Hospitality Employee's Engagement , Danny Crinson

The effectiveness of various green print advertising strategies for budget and luxury hotel segments , Safak Sahin

Assessing Revenue Managers' Level of Trust in Information Systems: An Exploratory Study of Las Vegas Casino Resorts , Landon Taylor Shores

The Impact of Airport Service Quality Dimension on Overall Airport Experience and Impression , Redha Widarsyah

Theses/Dissertations from 2012 2012

Impact of the 2003 Illinois Gaming Tax Rate Increase on Marketing Spending and Cross-State Substitution , Mikael Bengt Ahlgren

Self-image congruence with communication channels and its impact on reward program loyalty , Orie Berezan

Mega-renters: Who are they and how do they operate? , Stefan William Cosentino

From fandom to tourism: An examination of self-~expansion theory , So Jung Lee

The Marketing Effectiveness of Hotel Facebook Pages: From Perspectives of Customers and Messages , Xi Yu Leung

Evaluating the Impact of a New Casino Loyalty Program on Gaming Volume , Ji Hye Min

The effect of casino tax policy on short-run gaming development , Kahlil Philander

Restaurant Service Employees Organizational Commitment: Shared Gratuity versus Independent Gratuity Environments , Susan J. Roe

The Non-Gaming Business of the Gaming Industry: Evaluating the Contribution of Non-Gaming Amenities at a Casino-Resort Property , Elena Shampaner-Ghiassi

Room Service Principles and Practices: An Exploratory Study , Stanley Douglas Suboleski

Theses/Dissertations from 2011 2011

What is mission critical in the hotel guest room: Examining in-room guest empowerment technologies , Pelin Nasoz

Adjusting payroll with changes in business volumes: An examination of Nevada gaming properties , Toni A. Repetti

Credit Fluctuations and Lodging Firms: An Investigation of the Differing Capital Structures in the US Lodging Industry , Dipendra Singh

Examining revenue management practices in Las Vegas casino resorts , Arun Tanpanuwat

Financial performance and capacity analysis for the MICE industry in Las Vegas and the United States , Li-Ting Yang

Theses/Dissertations from 2010 2010

Management research in the hospitality and tourism industry , Xu Cheng

Structural model of effects of cultural factors on escalation of commitment through antecedents, agency, and negative framing effects , Woo-Sik Danny Choi

An Analysis of restaurant food safety violations: human factors, non-human factors, and food-borne illness , Jai Choung

Critical success factors in barbecue restaurants: Do operators and patrons agree? , John Raymond Farrish

A Mathematical approach for optimizing the casino slot floor: A linear programming application , Kasra Christopher Ghaharian

Illegal substance abuse in the full-service restaurant industry: An evaluation of pre-employment drug-testing , Miranda Kitterlin

Impact of hotel discount strategies on consumers’ emotion and behavior in the presence of high and low involvement consumers , Seung H. Lee

Estimating the future growth potential of Kangwon Land casino , Yunekyong Lee

Outcomes associated with a UNLV outdoor adventures' women's wilderness canoe trip , Joanna Leigh Libby

The Physical activity patterns and constraints of diverse female college students , Kathleen Victoria Minkel

A Study on eco-friendly merchandise in a resort retail environment , Lindsey C. Patrick

Room rate parity: A 2010 study of U.S. booking channels , Neven Sipic

An Analysis of supervisor’s gender and subordinate employees’ job satisfaction within the casino-entertainment industry , Nicholas J. Thomas

Theses/Dissertations from 2009 2009

Estimating the indirect contribution of sports books: Sports wagering as a driver of other in-house revenues , Brett L.L. Abarbanel

The GED and alternative learning center diploma as a factor in post-secondary persistence and success , Michael C. Autenrieth

The relationship between benefit satisfaction and intent to leave: A study of finance departments in Las Vegas , Jung-in Bae

Taiwanese gambling behaviors, perceptions, and attitudes , Che Hao Chang

Perspectives on timeshare ownership: An exploratory study of markets in China , Kai-Li Chi

The Efficacy of fragrance use for enhancing the slot machine gaming experience of casino patrons , Gael D. Hancock

Leadership Skills and Challenges in Hospitality Management Education , Valentini Kalargyrou

A Comprehensive structural model of factors influencing customers' intention to use biometrics in the hospitality industry , Jungsun Kim

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Research in Hospitality Management: Guests on Earth, Sustainability in Hospitality

This issue of Research in Hospitality Management is special in two ways: it is the first issue of Research in Hospitality Management to be published in open access, and it is entirely dedicated to sustainability. The choice for open access has been dictated by the desire of the editorial team to reach a wider public and initiate the process of ranking of the journal. Stenden Hotel Management School fully supports this strategic choice. Sustainability is a highly topical subject and has been for over twenty years. The same is true of “responsible tourism” and “sustainable hospitality” – concepts which have been discussed and explored by the industry and scientific communities alike. A key issue in these discussions relates to ethics. The term “ethics” goes back to ancient Greek philosophy. However, rather than concluding that this is a tired old theme, it is important to consider the new and continuing challenges which are currently affecting the planet and its populations. This includes economic, political, environmental, and social crises, the impact of which will only increase in years to come. Although the terminology linked to describing and tackling these challenges is not very new, its application to practical situations has become not only interesting, but also absolutely essential. Sustainable approaches to development and management of all industries are no longer an option but a necessity. This special issue recognises that this is also true for the hospitality industry and it therefore makes Sustainable Hospitality its main focus.

Related Papers

Elena Cavagnaro

Karla A Boluk

Book Chapter

Soumyadeep Roy

In this paper, we explain sustainability in the context of the hospitality sector and go over several strategies for incorporating it to the advantage of hospitality operations and brands. Although the benefits of sustainability for the hotel industry are generally acknowledged, the sector might not be making the most of these advantages. The main trends and industry best practises are also covered, along with advice on how brands and property owners may take advantage of worthwhile advantages and more effectively use sustainability as a major differentiator to promote company recovery and growth.. People may not comprehend the different ways in which it is sustainable, they may not even openly acknowledge the fact that they are doing any sustainable initiatives in the particular sector. As previously said, sustainable activities can take many different forms and have a range of outcomes. on other decisions people make, which may have favorable or unfavorable effects on future events for either they or next generations. The sustainable measures that, for instance, hotels take can range from planning more effective work schedules for the staff, purchasing food and cleaning supplies from superior suppliers, or even constructing their buildings with better-quality materials and with greater understanding of how to construct more sustainable homes and buildings.

International Journal of Spa and Wellness

Hossein Nezakati

Annals of Tourism Research

Justin Taillon

Excellence in Services. 21th International Conference. Conference Proceedings.

Alfonso Vargas-Sánchez

Marlène Magré

Rajendra Anand

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