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Knowledge Management: A Study of Effective Management of Tacit Knowledge

  • Department of Mechanical, Aerospace & Civil Engineering

Student thesis : Phd

File : application/pdf, -1 bytes

Type : Thesis

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PhD Thesis: Knowledge management during an economic crisis: The case of Greek firms

Profile image of Dr. Chris  Mantas

Knowledge management is a concept which has emerged during the previous years. The present thesis aims to explore knowledge management in relation to the economic crisis using the case of Greek firms. For that purpose a sample of 120 employees was selected from firms in various sectors, and an additional 11 managers and employees were interviewed. The results of the research indicate that employees have an overall positive perception over knowledge management but there are some issues, mostly having to do with corporate culture and the lack of use of state-of-the-art KM information systems. However, knowledge management can be a vehicle of development for firms that seek to exit from the economic crisis. Hence, firms should not allow the economic crisis to drive them into reductions of knowledge management programs and strategies, but instead should focus on utilizing knowledge management so as to improve their performance

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Albena Antonova , Nikos Katsiadakis

Knowledge Management (ΚΜ) is a new scientific discipline, and has found a special attention among the academic and the business community during the last decades. The main reason is that knowledge became an important factor for economic development and a strategic resource of enterprises and organizations for gaining competitive advantages. The present paper presents the main results of studies carried out in enterprises and organizations in Greece and Bulgaria. The study conducted in Bulgaria was supported by TRAINMOR-KNOWMORE project within the Leonardo Da Vinci program of the European Commission while the Greek survey was supported by the project DIORGONOSI, within the framework of Operational Program Competitiveness, General Secretariat for Research & Technology, Ministry of Development. The paper outlines on first place the methodology of the study conducted with the support of several management executives, workers and employees. It is based on the findings of a literature rev...

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Knowledge is the currency of today's economy and the crux of knowledge management, which in turn the lifeline of modern-day organizations. It has been used since 1990s as a tool to achieve sustainable competitive advantages and greater performance, and now, it is becoming an essential asset to sustain organizational competitive advantages and a vehicle for continuous progress and innovation. It is every organization's objective to be able to grow and progress whether it is an SME or a large enterprise so to ensure that there is return on investment of the shareholders and this objective can be met through sustainable superior organizational performance. There are many determinants that may influence organizational performance operating in the current economy but one that is being increasingly recognized as vital is knowledge management. This article has two objectives: The first is to provide an overview of knowledge management and highlight the importance of this field of practice, and the second is to provide few case studies of the successful implementation of knowledge management from different industries. Thus, we will further explore the notion that knowledge management positively impacts organizational performance through the analysis of a number of case studies where knowledge management is being practiced. We will start by highlighting the general interpretation of organizations, the current economy within which they are operating, the concept of knowledge management and how it may be used within organizations. This will be followed by an analysis of cases of knowledge management being practiced and the impact it has had on the overall performances, and finally present our argument that suggest knowledge management positively impacts organizational performances.

Dr. Chris Mantas

Abstract The concept of Learning Organisation (LO) has become a key theme for organisations operating in turbulent working environments. During the past years, there is a growing tendency by contemporary organisations adopting Knowledge Management (KM) approaches to produce core competencies. Just like the similarities and differences that both LO and KM may have, academics and practitioners shift their focus on the positive side of the aforementioned concepts. However, the present paper discusses a range of potential negative consequences, such as the concept of organisational conflict, that the adoption of LO and KM might bring into surface. This paper aims to serve as a critical pilot study for examining the conditions under which Greek-based enterprises implement the concepts of LO and KM in their working practices. Through the conduction of in-depth interviews with twenty executives and managers working in Greek-based enterprises, the authors scrutinize three issues. Primarily, this study explores the interviewees’ lack of knowledge and understanding regarding the concepts of LO and KM. Secondly, the authors aim to recognize to what extent the adoption of the aforementioned concepts are influenced by the Greek societal values. Finally, based on the subjects’ responses, this pilot study critically discusses the general belief that LO and KM are just an excuse for downsizing and for altering power relations within an organisation. Keywords: Knowledge Management, Learning Organisation, Conflict, Criticism

John Garrick

Abstract: This paper draws on Jean-François Lyotard’s (1984) seminal study The Postmodern Condition: A Report on Knowledge to reflect on two macro-level catastrophes: the global financial crisis (GFC) of 2009 (and its continuing effects throughout the Eurozone and elsewhere) and Fukushima. These two case studies probe aspects of these grand failures to reveal serious deficiencies in integrity at work, the changing nature of contemporary working relationships, knowledge management and fashionable new approaches to organisational learning. The paper draws upon Lyotard’s ‘performativity theory’ to examine how people in commercial enterprises may often define ‘knowledge’, how this is transferred and how, in turn, managing this knowledge affects working relationships, learning and change.

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http://mmm-gi.blogspot.com/p/no3year-2013.html

Geo - See , Anita Cucovic

Abstract:It is an undisputed fact that this is the age of knowledge and a time of constant changes which are unpredictable. The globalisation trends and ever increasing networking of economy, information, technology, management (…) give rise to intellectual and group knowledge, namely to intellectual capital as the nonmaterial part of an organisation’s capital. Formal education is not sufficient, and further training is required in line with contemporary requirements which the market imposes, in addition to it not providing development of personal skills which are necessary in everyday management, and which in synergy with professional knowledge provide for the proper results. Today, knowledge represents the most important capital of an enterprise, and it is necessary to develop an efficient and effective system of managing this resource, as it is that in particular which provides greater productivity, innovation, more qualitative performance of business activities, and provides competitive advantage. In previous periods the emphasis within organisations was on technology and technological changes, while today, in the age of knowledge technology continues to be important, but only as a product of internal engagement of intellectual capacities. Therefore, this imposes the fact that only through successful knowledge management enterprises are able to successfully manage their business.

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The fast pace of globalization and technological progress has dramatically changed market conditions and competition strategies. In present-day society based on knowledge, or "knowledge - based society", the amount of knowledge in use has increased considerably and it has produced many challenges for its (knowledge) control and management. Knowledge Management - KM is becoming nowadays one of the most significant practices of companies in developed countries aiming at the increase of profits and competitive advantages. For a successful implementation of Knowledge Management, it is important the identification of barriers or critical factors which affect the success of the KM process. Most of these factors belong to human department. The purpose of this study is to investigate the recognition and implementation of Knowledge Management in business organizations in Albania, as well as to reveal some of the barriers and critical success factors of KM in such organizations. In ...

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COMMENTS

  1. PDF THE ROLE OF KNOWLEDGE SHARING IN KNOWLEDGE MANAGEMENT: A A Thesis MARY

    the future success of an organization's knowledge management. This is because an applicants' characteristics predict their future engagement in knowledge sharing and the success of an organization's knowledge management (Cabrera & Cabrera, 2005; Fong, Ooi, Tan, & Lee, 2011). It is through the recruitment process that recruiters work to

  2. PDF Knowledge Management: A Study of Effective Management of Tacit

    Knowledge Management: A Study of Effective Management of Tacit Knowledge A thesis submitted to the University of Manchester for the degree of Doctor of Philosophy 2021 Chi Nie ... This thesis presents a grounded theory approach to conceptualising the challenges of ...

  3. Successful Strategies for Using Knowledge Management in Small and

    This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please [email protected].

  4. PDF The Design and Implementation of Effective Knowledge Management Systems

    The more common knowledge management techniques, in increasing order of sophistication, include: (i) mentorship programs; (ii) after action reviews / project summaries; (iii) regular intra-office (or intra-division) meetings; (iv) storytelling; (v) communities of practice and (vi) centers of excellence.

  5. PDF The role of knowledge management approaches for enhancing and

    The role of knowledge management approaches for enhancing and supporting education Mansour Alosaimi To cite this version: Mansour Alosaimi. The role of knowledge management approaches for enhancing and supporting education. Business administration. Université Panthéon-Sorbonne - Paris I, 2016. English. �NNT: 2016PA01E064�. �tel-01816021�

  6. DETERMINANTS OF EFFECTIVE KNOWLEDGE MANAGEMENT ...

    DETERMINANTS OF EFFECTIVE KNOWLEDGE MANAGEMENT PRACTICES IN SELECTED UNIVERSITY LIBRARIES IN NAIROBI AND KIAMBU COUNTIES, KENYA . BY . Zipporah W. Gichuhi . E83/13699/2009 . A Thesis Submitted in Fulfillment of the Requirements for the Award of the Degree of Doctor of Philosophy in the School of Education of Kenyatta University. April 2014

  7. PDF School of Graduate Studies Evaluation of The Effects of Knowledge

    KM Knowledge Management KMS Knowledge Management Systems NGO Non-Governmental Organization UN United Nations CARE Cooperative for Assistance and Relief Everywhere is a major international humanitarian agency delivering emergency relief and long-term international development projects. PQL Program Quality and Learning

  8. PDF THE IMPACT OF KM PRACTICES IN IMPROVING SLOs

    Organisation of the Thesis 1 Why Knowledge Management matters in Education? 2 The possible impact of knowledge management practices on learning outcomes 7 Measurement of quality knowledge through e-learning and student learning outcomes 9 Purpose of the Study and Research Questions 13 Organization of the Remainder of the Study 16 Chapter 2.

  9. (PDF) The Analysis of Knowledge Management Process on Thesis

    PDF | Knowledge management is the process of creating, sharing and storing knowledge to be managed as a resource, which can increase values or encourage... | Find, read and cite all the research ...

  10. (PDF) Knowledge management: Practices and challenges

    Abstract. Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve ...

  11. PDF The Design and Implementation of Knowledge Management Systems in

    the design and implementation of knowledge management systems in academic libraries to enable knowledge management processes: a case study of makerere university library mini-dissertation by sylvia martha munafu (04810512) submitted in partial fulfillment of the requirements for the degree of master of information technology

  12. PDF Knowledge management practices in academic libraries

    Chapter 3 "Research Methodology" describes the methodology that was used during research in theoretical and practical framework. Chapter 4 "Empirical Findings" mentions the data collected during the research. Chapter 5 "Discussion and analysis" analyzes the findings in conjunction with the scientific literature.

  13. Using Knowledge Management Practices in Small Business Organizations

    Knowledge management plays a vital role in managing an effective organization. Studies show workers spend about 10% of their time creating new knowledge, however, the other 90% is looking for, or recreating, information that already exists (Jemielniak, 2012). Regardless of company size, knowledge management is crucial to the

  14. THE PRINCIPLES AND PRACTICE OF KNOWLEDGE MANAGEMENT by

    McDermott and O'Dell (2001: 76) propose three ways in which sharing knowledge can be made an important factor in a business: - Make sharing knowledge a direct part of the business strategy. - "Piggyback" sharing of knowledge onto other business initiatives. - Share knowledge commonly as part of normal work.

  15. (Pdf) Innovation and Knowledge Management: a Literature Review and

    The paper covers the theoretical discussion on innovati on and. knowledge creation modes and formulates a research framework base d on previous. literature. The research argues that all four modes ...

  16. The role of knowledge management in organisational performance

    Abstract: An organisation s success to a great extent depends on its capability to leverage knowledge and produce value from its knowledge resources. However, shifting workforce demographics are causing challenges to organisations in this regard. A significant number of experienced employees are retiring, changing to part-time or moving from ...

  17. Knowledge Management: A Study of Effective Management of Tacit

    This thesis presents a grounded theory approach to conceptualising the challenges of knowledge management from a tacit perspective through qualitative analysis of data generated in the context of Chinese not-for-profit organisations. It seeks to present a theoretical contribution in the form of maturity model that enables the determination of ...

  18. PDF Development of KM model for knowledge management implementation and

    people who have provided the mental energy for the development of this thesis. I start by thanking my supervisor Dr. Min An for providing enthusiastic support and thorough feedback on my work. Dr. Min An makes great efforts to support his students with feedback ... knowledge management method to enhance knowledge capturing, sharing and

  19. PDF The Information System Development Based on Knowledge Management in

    Management information systems which defined as the management and use of information system that helps the organization make its strategies (Kroenke & Boyle, 2017). Management information systems can be described as activities to manage information by using the system as a strategy to achieve organizational goals.

  20. PDF Knowledge Management Practices and Competitive Advantage in ...

    A dissertation submitted in partial fulfillment of the requirements for the award of Masters Degree in Management Studies (Project Planning and Management) of Uganda ... Knowledge management practices formed the independent variable and competitive advantage was the dependent variable. Consulting engineering firms are not delivering value

  21. PDF Developing Guidelines for A Knowledge Management Policy to Enhance

    DEVELOPING GUIDELINES FOR A KNOWLEDGE MANAGEMENT POLICY TO ENHANCE KNOWLEDGE RETENTION AT THE UNIVERSITY OF ZAMBIA BY SITALI WAMUNDILA submitted in fulfilment of the requirements ... who made a positive contribution to my dissertation through her understanding, patience and encouragement. ii DECLARATION STUDENT NUMBER: 3649-715-

  22. (PDF) PhD Thesis: Knowledge management during an economic crisis: The

    Knowledge management is a concept which has emerged during the previous years. The present thesis aims to explore knowledge management in relation to the economic crisis using the case of Greek firms. For that purpose a sample of 120 employees was selected from firms in various sectors, and an additional 11 managers and employees were interviewed.

  23. PDF Academic Phrasebank

    Preface. The Academic Phrasebank is a general resource for academic writers. It aims to provide the phraseological 'nuts and bolts' of academic writing organised according to the main sections of a research paper or dissertation. Other phrases are listed under the more general communicative functions of academic writing.

  24. (PDF) Knowledge Management

    1. Abstract. The emergence of the knowledge econom y has necessitated many organisations. to recognise knowledge as a crucial resource, and created an in tricate. managerial challenge ...