thesis about digital marketing

Digitalization and its impact on contemporary marketing strategies and practices

• Guest Editorial
• Published: 20 April 2022
• Volume 10 , pages 103–105, ( 2022 )

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• Tat-Huei Cham 1 ,
• Jun-Hwa Cheah 2 ,
• Mumtaz Ali Memon 3 ,
• Kim-Shyan Fam 4 &
• Józsa László 5  

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Since its inception, technology has transformed the way businesses operate and the consumption of goods and services. (Matarazzo et al. 2021 ; Sestino et al. 2020 ). For example, technology has revolutionized the way companies promote their products and services, perform their business activities, communicate/exchange information, and manage resources. On the consumer side, technology has significantly changed consumption patterns and empowered them to be part of the product acquisition process (Cham et al. 2020 , 2022 ; Cheah et al. 2022 ; Lim et al. 2022 ). In every aspect of business, the emergence of new technologies such as artificial intelligence, big data, blockchain, virtual reality, and robots have created a new paradigm shift and promoted innovation in the area of marketing research and practices (Grewal et al. 2020 ; Lim et al. 2020; Steinhoff and Palmatier 2021 ). Such transformation has become a marketing catalyst, perpetuating new marketing trends and archetypes in digital marketing and marketing analytics.

In recent years, the progression of digital marketing via social media has expanded beyond its original purpose as a platform for social networking. Instead, it has evolved into a platform that enables businesses to communicate with their customers almost instantly and be directly involved in developing marketing strategies (Cham et al. 2021 ; Iankova et al. 2019 ). Specifically in digital marketing, customers can collaborate with companies as co-creators in almost every aspect of the business process including product/service development, value creation, and marketing strategy development (Li et al. 2021 ; Olson et al. 2021 ). By incorporating user-generated content into digital marketing, consumers can assume the role of “broadcasters,” they no longer listen to the marketers, just like what happened in the past (Cham et al. 2022 ; Cheung et al. 2021 ). Undoubtedly, the benefits of digital marketing and the potential of high ROI have made this channel one of the marketers’ most preferred choices (digitalthirdcoast.com 2022 ).

In addition, the emphasis on digitization and data-driven practice among businesses nowadays has made marketing lean towards science-based and provides marketers unlimited access to valuable insights into their company performance, customers, and opportunities (Ritter and Pedersen, 2020 ). In essence, marketing analysis is seen as identifying patterns of data that help marketers in marketing decisions. With the availability of marketing and data analysis tools (e.g., Google Analytics, Phyton, Heap Analytics, Optimizely, Klipfolio, etc.), the importance of how data can explain market trends and better understand consumer preferences are clearly spelled out (Petrescu and Krishen 2020 ; Yu et al. 2019 ). More importantly, marketing analytics help businesses and marketers optimize their marketing campaigns, segment their market, and reduce costs associated with marketing activities, providing business organizations with a sustainable approach in the long term.

Despite particular research conducted on the issues related to digital marketing and marketing analytics, additional attention is needed to study the revolution and potentially disruptive nature of these domains (Petrescu and Krishen 2021 , 2022 ). Considering the substantial impact of digital marketing and marketing analytics in the current competitive and demanding business landscape, the special issue editors hope that this issue lays a foundation in the academic perspective of these domains. We would like to recommend that more research be conducted to challenge the existing status quo and raise awareness of these domains in the near future; especially in the contemporary environment that requires more than just the knowledge brought from traditional marketing. For instance, there is room to explore further how biological technology (i.e., facial recognition payment), livestreaming, virtual influencer, neuromarketing, blockchain technology, metaverse, gamification, and omnichannel platform could be used for the marketing and analytic purposes.

Lastly, we would like to take this opportunity to thank all the authors who have submitted their work to this special issue, “ Digitalization and Its Impact on Contemporary Marketing Strategies and Practices, ” of the Journal of Marketing Analytics, and we are grateful to all reviewers who have rendered their service and expertise to ensure the quality of the publications. We want to extend our appreciation to the editors, Anjala S. Krishen and Maria Petrescu, for their endless support and for entrusting us with this task.

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Cheah, J.H., X.J. Lim, H. Ting, Y. Liu, and S. Quach. 2022. Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing. Journal of Retailing and Consumer Services 65: 102242.

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digitalthirdcoast.com. 2022. Digital Marketing Statistics for 2021, https://www.digitalthirdcoast.com/blog/digital-marketing-statistics-for-2020 . Assessed 31 March 2022.

Grewal, D., J. Hulland, P.K. Kopalle, and E. Karahanna. 2020. The future of technology and marketing: A multidisciplinary perspective. Journal of the Academy of Marketing Science 48 (1): 1–8.

Iankova, S., I. Davies, C. Archer-Brown, B. Marder, and A. Yau. 2019. A comparison of social media marketing between B2B, B2C and mixed business models. Industrial Marketing Management 81: 169–179.

Li, F., J. Larimo, and L.C. Leonidou. 2021. Social media marketing strategy: Definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science 49 (1): 51–70.

Lim, X.J., J.H. Cheah, Y.K. Dwivedi, and J.E. Richard. 2022. Does retail type matter? Consumer responses to channel integration in omni-channel retailing. Journal of Retailing and Consumer Services 67: 102922.

Lim, X.J., J.H. Cheah, S.I. Ng, N.K. Basha, and G. Soutar. 2021. The effects of anthropomorphism presence and the marketing mix have on retail app continuance use intention. Technological Forecasting and Social Change 168: 120763.

Matarazzo, M., L. Penco, G. Profumo, and R. Quaglia. 2021. Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective. Journal of Business Research 123: 642–656.

Olson, E.M., K.M. Olson, A.J. Czaplewski, and T.M. Key. 2021. Business strategy and the management of digital marketing. Business Horizons 64 (2): 285–293.

Petrescu, M., and A.S. Krishen. 2020. The importance of high-quality data and analytics during the pandemic. Journal of Marketing Analytics 8 (2): 43–44.

Petrescu, M., and A.S. Krishen. 2021. Focusing on the quality and performance implications of marketing analytics. Journal of Marketing Analytics 9 (3): 155–156.

Petrescu, M., and A.S. Krishen. 2022. Co-creating transformative value in marketing analytics. Journal of Marketing Analytics 10 (1): 1–2.

Ritter, T., and C.L. Pedersen. 2020. Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future. Industrial Marketing Management 86: 180–190.

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Yu, L., Y. Zhao, L. Tang, and Z. Yang. 2019. Online big data-driven oil consumption forecasting with Google trends. International Journal of Forecasting 35 (1): 213–223.

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UCSI Graduate Business School, UCSI University, Kuala Lumpur, Malaysia

Tat-Huei Cham

School of Business and Economics, Universiti Putra Malaysia (UPM), Serdang, Selangor, Malaysia

Jun-Hwa Cheah

NUST Business School, National University of Sciences and Technology, Islamabad, Pakistan

Mumtaz Ali Memon

School of Management, Harbin University of Commerce, Harbin, China

Kim-Shyan Fam

Széchenyi István University, Győr, Hungary

Józsa László

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Cham, TH., Cheah, JH., Memon, M.A. et al. Digitalization and its impact on contemporary marketing strategies and practices. J Market Anal 10 , 103–105 (2022). https://doi.org/10.1057/s41270-022-00167-6

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Accepted : 11 April 2022

Published : 20 April 2022

Issue Date : June 2022

DOI : https://doi.org/10.1057/s41270-022-00167-6

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15 Best Digital Marketing Thesis Topics

Looking for the best dissertation topics and research proposals related to digital marketing? We have you covered, as we have gathered some of the most interesting abstracts and proposals for master's and undergraduate studies. Moreover, we can help you with other digital marketing thesis topics related to this subject. Due to the rise of digital marketing, many students are choosing to pursue a degree in digital marketing.

However, there are no risks associated with adopting new trends and advancements. Instead, we recommend that you consider taking advantage of the opportunities that digital marketing provides and start planning for your future. This article aims to help marketing students prepare their thesis by providing them with a list of marketing topics on which they can base their research.

What is Digital Marketing?

Digital marketing is a type of advertising that involves using various platforms, such as social media, search engines, and apps. It can reach consumers through their mobile devices and other smart gadgets. It is a type of marketing that involves connecting with potential customers through various forms of digital media.

This marketing process involves various digital channels to promote a product or service. These include social media, web applications, email, and search engines.

Aside from driving traffic and generating leads, digital marketing also helps increase brand awareness. Check out the 15 best and most exciting digital marketing thesis topics −

How does social media affect the behaviour of customers?

The future of online and social media marketing and research.

The importance of customer satisfaction for a digital marketing agency.

Landing pages: Role of landing pages and their importance.

Interaction of customers with digital platforms.

Optimization of social media strategies for better results.

Detailed analysis of traditional and digital marketing.

Difference between Facebook marketing and targeted marketing.

Analysis of tools used to optimise SEO techniques.

The growth of digital marketing in the real world.

Which marketing is effective PPC vs SEO?

How can block chain technology be implemented in digital marketing?

How does digital marketing help in achieving marketing goals?

The necessity of online or digital marketing.

Misleading perception in the career of digital marketing.

Marketing Dissertation Topics

This article aims to help marketing students prepare their dissertations by providing a list of topics on which you can base your research. Some of these include branding, international marketing, social listening, online marketing, marketing mix, marketing ethics, and relationship marketing. The field of marketing is a broad discipline that can be applied to various areas such as sociology, anthropology, psychology, and business.

Branding Dissertation Topics

A company's brand is the promise of its existence to its customers. It is an umbrella term that refers to various literature that examines how businesses can leverage their brands to gain a competitive advantage. Some of these include launching new global brands, building brand equity, managing their global brands, and more. Marketing dissertation topics related to branding can be found here.

Relationship between perceived risk and brand equity.

How to improve brand value?

What are tangible and intangible brand values?

Ethical and unethical behaviour affect the brand's image.

Ways to attract customers using social media marketing.

How are companies using digital devices for their brand's benefit?

Strategies to improve the reach of a brand.

How does innovation impact consumer brand resonance?

Online Marketing Dissertation Topics

When it comes to online marketing, traditional marketing rules no longer apply. There are many new ways to approach marketing that is designed to make it more effective. Some of these include the ability to customize and personalize the experience of consumers, the security of data, and the interaction between offline and online mediums.

Due to the increasing importance of online marketing, it has become a vital part of organizations' operations to enhance their competitive advantage. There are various suggestions that you can make in your dissertation to make the most of this area of research.

Digital Marketing: Impact on a company's performance.

Benefits and challenges faced in a social media marketing campaign.

Use of web analytics for digital marketing to enhance brand performance.

Use of marketing to personalize the products.

How do geography and gender affect online marketing?

Combining online and offline marketing

Understanding consumer behavior using online or digital marketing

How do you run a successful digital marketing campaign?

Social Media Marketing Dissertation Topics

The rise of social media networks has changed the way consumers behave and interact with brands. They are also presenting new challenges to marketers when it comes to reaching out to their customers.

Due to the increasing popularity of social media networks, a marketing dissertation is becoming more timely. It will reflect the latest marketing research.

Analysis of designing a marketing post for Facebook

How to use data to improve the reach and growth of a product?

How Facebook and Instagram can help in the growth of a business?

Analyzing banner advertising on different social media networks

How to measure the success of a campaign?

Measure the ROI of a social media marketing campaign effectively

Social Media Marketing: Impact on consumer behavior

Influencer marketing vs. ad marketing

Best Practices for Your Digital Marketing Thesis

It can be challenging to write a thesis, especially if you have to put in the effort required to reach its dead-end. Since you have a shorter time frame, focusing solely on the writing process can be hard. You might also have to face a potential delivery delay due to your other priorities.

Most students tend to procrastinate, which is an incurable disease. It could be prevented by starting earlier rather than late. Also, students tend to underestimate how long it takes to write a piece.

One of the biggest mistakes that students make is viewing the progress of their friends while they are still in the process of finishing their thesis. This can lead to depression if they are not getting the results they want. Instead, students should do everything themselves.

As you go through the process of exploring, keep taking notes. These will help you come up with a list of points that you can easily incorporate in your thesis.

Here, we have provided some of the best and most exciting digital marketing thesis topics. All these topics are unique and quite helpful in completing your thesis. It is difficult to find the best digital or online marketing thesis topics, but we have compiled a list of all ideas in one place.

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