methodology for desk based dissertation

Systematic approach to desk-top research and university projects

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How to conduct effective desk-top research?

This article is for any university student about to embark on writing essays or completing dissertations and projects for the first time. I have also run workshops introducing these methods and they do seem to be overwhelmingly useful even to more experienced researchers. This article is also intended to help  dissertation supervisors who may want to produce a ‘mini-systematic review’ for an undergraduate or postgraduate research project. This provides a robust methodology for the students to follow and is a much more rewarding and exacting project than a mere literature review. It will also satisfy requirements of those professional bodies who look for an element of ‘data analysis’ within the project.

So, let us embark on an interesting and hopefully informative journey about how to carry out effective desk-top research.

Introducing the systematic review

The word “ systematic ” in relation to a review involves the use of precise methods to gather and assess the results of research publications that (most importantly) minimises bias within the process. The result should be a robust and reliable assimilation of evidence in order to reach a reliable conclusion. Medical systematic reviews are conducted and published through the Cochrane Library  named after Archie Cochrane a Scottish doctor who established the idea of evidence-based medicine. Why do I mention systematic reviews in relation to desk-top research? Well – if you understand the premise and approaches of a systematic review and apply them to your essays, coursework and dissertations, then you will be undertaking a high quality piece of work (or suggesting a high quality assignment if you are setting the work). The steps highlighted below would also provide you with a methodology and the basis of a methods section for a dissertation.

Figure 1 illustrates the systematic approach.  The details on the left hand side are the minimum approach that could be undertaken in an essay or piece of desk-top research. For more in-depth undergraduate projects, and certainly for full systematic reviews, the details on the right hand side would need to be fully understood and reported.

Full systematic reviews can be conducted on any subject, not just medical ones. I have written  ones on education subjects – and here too, they are useful to  pool knowledge about best practice, or to evaluate new innovations in teaching for example. In education, often the methods are more relaxed as generally education papers do not meet the high quality standards of medical papers and their research designs. This is often due to not being able to randomise groups of students / learners due to the constraints of timetabling and classrooms. This isn’t the entire story though, as generally there is a feeling that much medical research and education research is simply not conducted as well as it could be .

Systematic principles – we should all use them!

A full systematic review is a serious piece of research and I like to teach the principles to my university students wherever possible because it provides them with a basis for doing high quality literature reviews, essays and dissertations. In fact I believe that anyone conducting research should know these principles. How many times do we hear that people are just using a Google Search or even Scholar, and they think it is research? The mainstay for any professional research must be the use of peer-reviewed and edited articles, and Scholar will not provide a robust enough search of these, and will also retrieve non-peer-reviewed reports and documents. Interesting as background reading certainly, but not for citation within a professional piece of work.

1) Setting the research question

The formulation of a precise research question is the starting point for any research and can be quite tricky. In medicine the  PICO framework  is used to define the various elements – population, intervention, comparison and outcome measure. For example I might be interested whether probiotics help people with diarrhoea.

Population – patients with diarrhoea Intervention – probiotics Comparison – no treatment Outcome – alleviation of diarrhoeal symptoms

So a question might be,

In patients with diarrhoea, do probiotics compared to no treatment, alleviate symptoms?

A PICO based question is the starting point of any dissertation student of mine, although not all the categories may apply. Once the question is set, the search strategy evolves and we can start generating keywords around the question categories.

But let’s take an education example. I’m interested in free online learning in the form of massive online open courses – MOOCs and the student experience.

P = learners I = MOOCs C = face to face/ traditional learning O = student experience

The question might be,

Do MOOCs enhance the experience of learners compared to traditional methods?

2) Deciding where to search?

A systematic review will aim to find ALL the articles in the world! This means not just using electronic databases, but hand searching books and journals, and contacting experts for unpublished or ongoing research. This can be quite a time intensive process. Today, the process is greatly helped by being able to save your searches within electronic databases, so once established (e.g. you might run a search at the start of your student project), you can simply run it again at the end to check for recent articles. Be pragmatic with the time you have – you might not be able to search everywhere, and the school of thought is that actually a good search of electronic databases will retrieve you the majority of articles these days, although do take care if you are particularly interested in more historic ones that may not be digitised.

So, where you decide to search will depend on what your organisation or local library has access to. Web of Knowledge and Medline are the mainstays of my research – which is both medical and educational. For my review on MOOCs I also used SCOPUS, IEEE and others. These cover both conference proceedings and workshop proceedings alongside published articles (original research, literature reviews, comments, opinions, letters etc).

3) Building up keyword lists for searching

From our PICO categories, we can start building up lists of keywords on similar themes.

P = learners, students, users I = MOOCs, xMOOC, cMOOC, massive online open course, free course C = face to face teaching, traditional teaching O = student experience, learning gain, knowledge gain

The next step is building up these words further. This is where I recommend using Wikipedia . It is a great keyword generator. I will also run some searches at this point to find relevant studies and look at their keywords to add to the list. If you were carrying out a full systematic review to publish, you would spend some time building up your keywords and then testing the results to ensure you were retrieving relevant articles. This iterative process might go on for some time, although for shorter-time scale projects such as undergraduate work, this may not be desirable.

4) Getting the keywords organised using Boolean logic

In some research I recently conducted looking at massive online open courses – MOOCs – I used six online databases to search, and used Boolean notation for searching with my keyword lists. There is a nice explanation of the use of Boolean logic on Ithaca College Library website. This in its simplest form uses the words (inputed in capitals – AND, OR, NOT) to combine keywords in order to expand and cross-reference your search accordingly. The Figure 2 summarises this approach.

You can also truncate words to search for all the variants of word endings using an asterisk *

e.g. MOOC MOOCs we can search for MOOC* e.g. Massive or massively we can search for massiv*

If searching phrases these need to be in quotations otherwise the individual words will be searched for separately and return thousands of results.

e.g. “massiv* online open cours*”

I’ve referred to the use of Boolean notation in another blog article – “ Seek and ye shall find ” complete with webcasts and instructions. This is following very simple principles and those expert in searching and forming Boolean instruction will be more complex than this. Here are some of the more commonly used ‘operators’ or instructions within the notation.

# means search OR – this will link together keywords and is used to broaden a search AND – this will cross-reference two searches (and not expand the search as you might suspect) NOT – this will exclude terms from the search

Going back to our question whether probiotics are effective for patients with diarrhoea, we could just haphazardly search for the keywords as shown below in Figure 3. However, as shown by the numbers, you will retrieve vast numbers of records and your search will not be specifically addressing your question.

The use of Boolean notation can be illustrated by the formation of a Venn diagram which shows the principles of combining the three separate searches using the word ‘AND’. The ‘OR’ term will enable you to expand out your searches such as for probiotics and lactobacillus. You may also search for humans and adults as a focus, and also the disease of interest. By using the ‘AND’ term you are cross-referencing the three searches to find those papers in the centre of the Venn diagram (Figure 4) – you can see a more manageable number of 1312 papers. These of course can be further limited perhaps by searching just for clinical trials.

5) Running the search and being organised!

Organisation is key and many online databases can set up accounts to save your searches (Medline is great for this) or export your outputs to a reference manager. I prefer to sometimes run the search, save the results as a ‘txt’ file and input into Microsoft Excel for analysis. The analysis steps might be important in a systematic review where you have pre-set what your research question is and your criteria for including studies. You can therefore use a new Excel sheet for each step in the analysis to maintain a good record of your process.

If you are completing a full systematic review, you will wish to refine your search in an iterative manner. That is, you will look at your search results to see if they are retrieving relevant articles, and refine the keywords and Boolean strategy if necessary to produce a more precise result. This step can in my experience take far more time than you might realise. The benefit is, once the search is right, you can save it and use it to update your coursework / project or review in the future.

6) What are study inclusion and exclusion criteria? (Could be optional depending on type of project or research)

For an undergraduate project you may not wish to be so stringent to think about what types of studies you wish to include or exclude. If you are completing a literature review, you may want just to provide an overall evaluation of everything that you have found. If you are being more systematic and wish to generate data for your project, you can follow the steps undertaken by a full systematic review, and record the numbers of studies you include and exclude at each phase. The beauty of this within a project or piece of research is that you are generating legitimate research data that can be displayed in a number of established figures and formats as illustrated below in Figure 5. Here, the results of a literature search and numbers of studies that are excluded during the process are shown.

Some excellent details on how to report systematic review results can be found not he following website, describing the PRISMA statements – preferred reporting items for systematic reviews and meta analyses .

In my studies of ‘education’, I set the entry gate quite wide so not to restrict the numbers of studies based on their design and quality. You will need to decide your inclusion and exclusion criteria at the start when you are writing your research proposal, or planning your essay. If you did wish to consider excluding types of articles, you might for example be doing a medical review and may well wish to only include randomised controlled trials. You might be researching an area of biomedical science and wish only to include animal investigations. If you are interested in systematic reviews in education specifically, this is a subject of development and debate the present time (e.g. Bennett 2005).

When you are analysing the results of your searches you will often soon spot ‘duplicate studies’. You will almost certainly find the same study on a number of databases, so you can use the ‘sort’ function to scan your lists of authors and remove duplicates. Studies can be duplicated in more subtle ways, for example an author might publish an abstract of data in a national journal, and then present the data at international conference. These are strictly duplicate studies because they contain the same data. The duplicate will need to be removed as shown in Figure 5.

7) Data collection and analysis

If you are intending to follow a systematic approach you will need to construct a series of spreadsheets to gather and organise your results. If you are completing a full systematic review you will establish the layout of a data extraction table prior to starting the review. This would include items such as author name, date of publication, methodology, outcome measures, and a host of other details. Again, the Cochrane organisation has further details on  data extraction .

Sorting your search results and applying the inclusion and exclusion criteria does take time, but ultimately it will give you the good results you are looking for. In a full-scale systematic review a number of authors would do these steps independently to ensure the process is accurate and to avoid bias introduced by personal choices and preferences. A third author can help discuss any areas of conflict or indecision. Filtering of the papers generally occurs in two phases:

Phase 1 of filtering. You can quickly filter your results often by just looking at the titles and author names to identify duplicates. You may need to review the abstracts at this point to ensure they match your inclusion criteria. Anything that is unclear will need to be checked by reviewing the full paper.

Phase 2 of selecting and filtering. If your inclusion criteria is looking for a specific methodology – e.g. randomised controlled trial, or specific subset of articles – e.g. animal studies, if you cannot glean this information from the abstract you will need the full paper to review.

So you might go through a phase of ordering full papers, and again use a reference manager of file system on your computer to organise yourself. I generally obtain the full paper for every article as I go along.

8) Qualitative versus quantitive analysis

For a full systematic review, if you have identified enough studies you can then extract data for pooling in a meta-analysis to provide quantitative data. As part of a review it is also good practice to provide a brief ‘narrative’ of the papers identified, and also to summarise your results in table form. The extent to which you do all of this will depend on the numbers of papers retrieved, and for the purposes of ‘containing’ an undergraduate project within 5000 words which is often the limit, you may need to restrict the textual explanations of the papers.

Providing the ‘narrative’ is often the part that students struggle to do within project result sections, therefore it is worth gaining a deeper understanding of the approaches and styles that can be undertaken. Popay et al in 2006 wrote a report on narrative synthesis that may be a starting point.

9) Finishing off and identifying themes and conclusions

If you have adhered to your question, keywords and inclusion / exclusion criteria, you should end up with a corpus (body of literature) directly relevant to your question. Depending on the volume of papers retrieved you may be able to look for sub-themes and organise your discussion around these. For example, searching for probiotics and diarrhoeal disease may reveal areas of research focusing on children as opposed to adults for example. The research may focus on different types of bacteria or blends of bacteria. A systematic approach is a great way of organising your research from start to finish!

Bennett, J., Fred Lubben , Sylvia Hogarth & Bob Campbell (2005). Systematic reviews of research in science education: rigour or rigidity?, International Journal of Science Education, 27:4, 387-406.

Cochrane Library (2014). About Cochrane Systematic Reviews and Protocols. Available:  http://www.thecochranelibrary.com/view/0/AboutCochraneSystematicReviews.html

Popay, J., Roberts, H., Sowden, A., Petticrew, M., Arai, L., Rodgers, M., … & Duffy, S. (2006). Guidance on the conduct of narrative synthesis in systematic reviews. A product from the ESRC methods programme. Version, 1.

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Home » Dissertation Methodology – Structure, Example and Writing Guide

Dissertation Methodology – Structure, Example and Writing Guide

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Dissertation Methodology

In any research, the methodology chapter is one of the key components of your dissertation. It provides a detailed description of the methods you used to conduct your research and helps readers understand how you obtained your data and how you plan to analyze it. This section is crucial for replicating the study and validating its results.

Here are the basic elements that are typically included in a dissertation methodology:

• Introduction : This section should explain the importance and goals of your research .
• Research Design : Outline your research approach and why it’s appropriate for your study. You might be conducting an experimental research, a qualitative research, a quantitative research, or a mixed-methods research.
• Data Collection : This section should detail the methods you used to collect your data. Did you use surveys, interviews, observations, etc.? Why did you choose these methods? You should also include who your participants were, how you recruited them, and any ethical considerations.
• Data Analysis : Explain how you intend to analyze the data you collected. This could include statistical analysis, thematic analysis, content analysis, etc., depending on the nature of your study.
• Reliability and Validity : Discuss how you’ve ensured the reliability and validity of your study. For instance, you could discuss measures taken to reduce bias, how you ensured that your measures accurately capture what they were intended to, or how you will handle any limitations in your study.
• Ethical Considerations : This is where you state how you have considered ethical issues related to your research, how you have protected the participants’ rights, and how you have complied with the relevant ethical guidelines.
• Limitations : Acknowledge any limitations of your methodology, including any biases and constraints that might have affected your study.
• Summary : Recap the key points of your methodology chapter, highlighting the overall approach and rationalization of your research.

Types of Dissertation Methodology

The type of methodology you choose for your dissertation will depend on the nature of your research question and the field you’re working in. Here are some of the most common types of methodologies used in dissertations:

Experimental Research

This involves creating an experiment that will test your hypothesis. You’ll need to design an experiment, manipulate variables, collect data, and analyze that data to draw conclusions. This is commonly used in fields like psychology, biology, and physics.

Survey Research

This type of research involves gathering data from a large number of participants using tools like questionnaires or surveys. It can be used to collect a large amount of data and is often used in fields like sociology, marketing, and public health.

Qualitative Research

This type of research is used to explore complex phenomena that can’t be easily quantified. Methods include interviews, focus groups, and observations. This methodology is common in fields like anthropology, sociology, and education.

Quantitative Research

Quantitative research uses numerical data to answer research questions. This can include statistical, mathematical, or computational techniques. It’s common in fields like economics, psychology, and health sciences.

Case Study Research

This type of research involves in-depth investigation of a particular case, such as an individual, group, or event. This methodology is often used in psychology, social sciences, and business.

Mixed Methods Research

This combines qualitative and quantitative research methods in a single study. It’s used to answer more complex research questions and is becoming more popular in fields like social sciences, health sciences, and education.

Action Research

This type of research involves taking action and then reflecting upon the results. This cycle of action-reflection-action continues throughout the study. It’s often used in fields like education and organizational development.

Longitudinal Research

This type of research involves studying the same group of individuals over an extended period of time. This could involve surveys, observations, or experiments. It’s common in fields like psychology, sociology, and medicine.

Ethnographic Research

This type of research involves the in-depth study of people and cultures. Researchers immerse themselves in the culture they’re studying to collect data. This is often used in fields like anthropology and social sciences.

Structure of Dissertation Methodology

The structure of a dissertation methodology can vary depending on your field of study, the nature of your research, and the guidelines of your institution. However, a standard structure typically includes the following elements:

• Introduction : Briefly introduce your overall approach to the research. Explain what you plan to explore and why it’s important.
• Research Design/Approach : Describe your overall research design. This can be qualitative, quantitative, or mixed methods. Explain the rationale behind your chosen design and why it is suitable for your research questions or hypotheses.
• Data Collection Methods : Detail the methods you used to collect your data. You should include what type of data you collected, how you collected it, and why you chose this method. If relevant, you can also include information about your sample population, such as how many people participated, how they were chosen, and any relevant demographic information.
• Data Analysis Methods : Explain how you plan to analyze your collected data. This will depend on the nature of your data. For example, if you collected quantitative data, you might discuss statistical analysis techniques. If you collected qualitative data, you might discuss coding strategies, thematic analysis, or narrative analysis.
• Reliability and Validity : Discuss how you’ve ensured the reliability and validity of your research. This might include steps you took to reduce bias or increase the accuracy of your measurements.
• Ethical Considerations : If relevant, discuss any ethical issues associated with your research. This might include how you obtained informed consent from participants, how you ensured participants’ privacy and confidentiality, or any potential conflicts of interest.
• Limitations : Acknowledge any limitations in your research methodology. This could include potential sources of bias, difficulties with data collection, or limitations in your analysis methods.
• Summary/Conclusion : Briefly summarize the key points of your methodology, emphasizing how it helps answer your research questions or hypotheses.

How to Write Dissertation Methodology

Writing a dissertation methodology requires you to be clear and precise about the way you’ve carried out your research. It’s an opportunity to convince your readers of the appropriateness and reliability of your approach to your research question. Here is a basic guideline on how to write your methodology section:

1. Introduction

Start your methodology section by restating your research question(s) or objective(s). This ensures your methodology directly ties into the aim of your research.

2. Approach

Identify your overall approach: qualitative, quantitative, or mixed methods. Explain why you have chosen this approach.

• Qualitative methods are typically used for exploratory research and involve collecting non-numerical data. This might involve interviews, observations, or analysis of texts.
• Quantitative methods are used for research that relies on numerical data. This might involve surveys, experiments, or statistical analysis.
• Mixed methods use a combination of both qualitative and quantitative research methods.

3. Research Design

Describe the overall design of your research. This could involve explaining the type of study (e.g., case study, ethnography, experimental research, etc.), how you’ve defined and measured your variables, and any control measures you’ve implemented.

4. Data Collection

Explain in detail how you collected your data.

• If you’ve used qualitative methods, you might detail how you selected participants for interviews or focus groups, how you conducted observations, or how you analyzed existing texts.
• If you’ve used quantitative methods, you might detail how you designed your survey or experiment, how you collected responses, and how you ensured your data is reliable and valid.

5. Data Analysis

Describe how you analyzed your data.

• If you’re doing qualitative research, this might involve thematic analysis, discourse analysis, or grounded theory.
• If you’re doing quantitative research, you might be conducting statistical tests, regression analysis, or factor analysis.

Discuss any ethical issues related to your research. This might involve explaining how you obtained informed consent, how you’re protecting participants’ privacy, or how you’re managing any potential harms to participants.

7. Reliability and Validity

Discuss the steps you’ve taken to ensure the reliability and validity of your data.

• Reliability refers to the consistency of your measurements, and you might discuss how you’ve piloted your instruments or used standardized measures.
• Validity refers to the accuracy of your measurements, and you might discuss how you’ve ensured your measures reflect the concepts they’re supposed to measure.

8. Limitations

Every study has its limitations. Discuss the potential weaknesses of your chosen methods and explain any obstacles you faced in your research.

9. Conclusion

Summarize the key points of your methodology, emphasizing how it helps to address your research question or objective.

Example of Dissertation Methodology

An Example of Dissertation Methodology is as follows:

Chapter 3: Methodology

• Introduction

This chapter details the methodology adopted in this research. The study aimed to explore the relationship between stress and productivity in the workplace. A mixed-methods research design was used to collect and analyze data.

Research Design

This study adopted a mixed-methods approach, combining quantitative surveys with qualitative interviews to provide a comprehensive understanding of the research problem. The rationale for this approach is that while quantitative data can provide a broad overview of the relationships between variables, qualitative data can provide deeper insights into the nuances of these relationships.

Data Collection Methods

Quantitative Data Collection : An online self-report questionnaire was used to collect data from participants. The questionnaire consisted of two standardized scales: the Perceived Stress Scale (PSS) to measure stress levels and the Individual Work Productivity Questionnaire (IWPQ) to measure productivity. The sample consisted of 200 office workers randomly selected from various companies in the city.

Qualitative Data Collection : Semi-structured interviews were conducted with 20 participants chosen from the initial sample. The interview guide included questions about participants’ experiences with stress and how they perceived its impact on their productivity.

Data Analysis Methods

Quantitative Data Analysis : Descriptive and inferential statistics were used to analyze the survey data. Pearson’s correlation was used to examine the relationship between stress and productivity.

Qualitative Data Analysis : Interviews were transcribed and subjected to thematic analysis using NVivo software. This process allowed for identifying and analyzing patterns and themes regarding the impact of stress on productivity.

Reliability and Validity

To ensure reliability and validity, standardized measures with good psychometric properties were used. In qualitative data analysis, triangulation was employed by having two researchers independently analyze the data and then compare findings.

Ethical Considerations

All participants provided informed consent prior to their involvement in the study. They were informed about the purpose of the study, their rights as participants, and the confidentiality of their responses.

Limitations

The main limitation of this study is its reliance on self-report measures, which can be subject to biases such as social desirability bias. Moreover, the sample was drawn from a single city, which may limit the generalizability of the findings.

Where to Write Dissertation Methodology

In a dissertation or thesis, the Methodology section usually follows the Literature Review. This placement allows the Methodology to build upon the theoretical framework and existing research outlined in the Literature Review, and precedes the Results or Findings section. Here’s a basic outline of how most dissertations are structured:

• Acknowledgements
• Literature Review (or it may be interspersed throughout the dissertation)
• Methodology
• Results/Findings
• References/Bibliography

In the Methodology chapter, you will discuss the research design, data collection methods, data analysis methods, and any ethical considerations pertaining to your study. This allows your readers to understand how your research was conducted and how you arrived at your results.

Advantages of Dissertation Methodology

The dissertation methodology section plays an important role in a dissertation for several reasons. Here are some of the advantages of having a well-crafted methodology section in your dissertation:

• Clarifies Your Research Approach : The methodology section explains how you plan to tackle your research question, providing a clear plan for data collection and analysis.
• Enables Replication : A detailed methodology allows other researchers to replicate your study. Replication is an important aspect of scientific research because it provides validation of the study’s results.
• Demonstrates Rigor : A well-written methodology shows that you’ve thought critically about your research methods and have chosen the most appropriate ones for your research question. This adds credibility to your study.
• Enhances Transparency : Detailing your methods allows readers to understand the steps you took in your research. This increases the transparency of your study and allows readers to evaluate potential biases or limitations.
• Helps in Addressing Research Limitations : In your methodology section, you can acknowledge and explain the limitations of your research. This is important as it shows you understand that no research method is perfect and there are always potential weaknesses.
• Facilitates Peer Review : A detailed methodology helps peer reviewers assess the soundness of your research design. This is an important part of the publication process if you aim to publish your dissertation in a peer-reviewed journal.
• Establishes the Validity and Reliability : Your methodology section should also include a discussion of the steps you took to ensure the validity and reliability of your measurements, which is crucial for establishing the overall quality of your research.

About the author

Muhammad Hassan

Researcher, Academic Writer, Web developer

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Doing Qualitative Desk-Based Research

A Practical Guide to Writing an Excellent Dissertation

By Barbara Bassot

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• Description

Are you planning a desk-based qualitative research project, but aren’t sure how to get started?

This essential book provides all the guidance and advice you'll need to complete your project. Using two key visual pedagogical tools, the Metaphorical Tent and the Research Triangle, the book shows you how to produce vibrant and stimulating in-depth qualitative research that draws on high-quality data readily available via the internet. The book

• takes you through the research process step-by-step, from choosing a topic to writing up conclusions;

• examines a wide range of written, visual and audio data sources;

• includes helpful case studies to demonstrate the practical application of concepts.

Concise, practical and jam-packed with valuable tips, features and examples, this book will enable you to complete a successful desk-based research project you can be proud of.

"Provides great guidance on how to do desk-based research. Covers all aspects of doing desk-based research. A great resource for undergraduate students." Erin Pritchard, Liverpool Hope University

“Finally! A book that provides students with a clear, comprehensive, compassionate and accessible guide to desk-based qualitative primary research. All dissertation modules should include this book on their reading list.” Emma Milne, Durham University

“From coming up with an idea to writing up, this is a brilliant ‘how to’ guide for those students doing qualitative dissertations from the confines of their desk.” Tom Clark, University of Sheffield

“Barbara Bassot captures the zeitgeist in this timely addition to the literature on undergraduate student research. This accessible book offers tailored guidance to conducting desk-based research on the information super-highway.” Martin E. Purcell, University of Dundee

“This text is a practical guide for undergraduates and postgraduate students. It provides a holistic overview of the nature and purpose of qualitative research and guidance on doing desk-based research.” Val Sylvester, Birmingham City University

“A highly engaging and accessible guide to undertaking qualitative desk-based research for a dissertation. The book gives insightful tips for students from start to finish – building on the author’s extensive experience.” Jessica Bradley, University of Sheffield

“A no-nonsense guide for the undergraduate dissertation journey.” Gernot Klantschnig, University of Bristol

Barbara Bassot is an associate of Canterbury Christ Church University where she worked as Senior Lecturer in the Centre for Career and Personal Development for a number of years. She lectured on undergraduate and postgraduate programmes and regularly supervised students doing their first piece of independent research. She has published a number of books on research methods, reflective practice and career development.

The structure of this book and how to use it

Part 1: Preparing the ground

1. Introduction

2. Choosing a topic

3. Keeping a research journal

4. Writing a strong research proposal

Part 2: Assembling the structure

5. The importance of your research question

6. Context, background and introduction

7. Selecting high quality data resources

8. Literature review

9. Desk-based methodologies

11. Data analysis and techniques

12. Writing conclusions and recommendations

Part 3: Keeping your tent stable and secure

13. Getting the support you need

14. Managing desk-based research

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• The structure of this book and how to use it
• Part 1: Preparing the ground 1. Introduction 2. Choosing a topic 3. Keeping a research journal 4. Writing a strong research proposal
• Part 2: Assembling the structure 5. The importance of your research question 6. Context, background and introduction 7. Selecting high quality data resources 8. Literature review 9. Desk-based methodologies 10. Ethics 11. Data analysis and techniques 12. Writing conclusions and recommendations
• Part 3: Keeping your tent stable and secure 13. Getting the support you need 14. Managing desk-based research.
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• What Is a Research Methodology? | Steps & Tips

What Is a Research Methodology? | Steps & Tips

Published on 25 February 2019 by Shona McCombes . Revised on 10 October 2022.

Your research methodology discusses and explains the data collection and analysis methods you used in your research. A key part of your thesis, dissertation, or research paper, the methodology chapter explains what you did and how you did it, allowing readers to evaluate the reliability and validity of your research.

It should include:

• The type of research you conducted
• How you collected and analysed your data
• Any tools or materials you used in the research
• Why you chose these methods
• Your methodology section should generally be written in the past tense .
• Academic style guides in your field may provide detailed guidelines on what to include for different types of studies.
• Your citation style might provide guidelines for your methodology section (e.g., an APA Style methods section ).

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How to write a research methodology, why is a methods section important, step 1: explain your methodological approach, step 2: describe your data collection methods, step 3: describe your analysis method, step 4: evaluate and justify the methodological choices you made, tips for writing a strong methodology chapter, frequently asked questions about methodology.

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Your methods section is your opportunity to share how you conducted your research and why you chose the methods you chose. It’s also the place to show that your research was rigorously conducted and can be replicated .

It gives your research legitimacy and situates it within your field, and also gives your readers a place to refer to if they have any questions or critiques in other sections.

You can start by introducing your overall approach to your research. You have two options here.

Option 1: Start with your “what”

What research problem or question did you investigate?

• Aim to describe the characteristics of something?
• Explore an under-researched topic?
• Establish a causal relationship?

And what type of data did you need to achieve this aim?

• Quantitative data , qualitative data , or a mix of both?
• Primary data collected yourself, or secondary data collected by someone else?
• Experimental data gathered by controlling and manipulating variables, or descriptive data gathered via observations?

Option 2: Start with your “why”

Depending on your discipline, you can also start with a discussion of the rationale and assumptions underpinning your methodology. In other words, why did you choose these methods for your study?

• Why is this the best way to answer your research question?
• Is this a standard methodology in your field, or does it require justification?
• Were there any ethical considerations involved in your choices?
• What are the criteria for validity and reliability in this type of research ?

Once you have introduced your reader to your methodological approach, you should share full details about your data collection methods .

Quantitative methods

In order to be considered generalisable, you should describe quantitative research methods in enough detail for another researcher to replicate your study.

Here, explain how you operationalised your concepts and measured your variables. Discuss your sampling method or inclusion/exclusion criteria, as well as any tools, procedures, and materials you used to gather your data.

Surveys Describe where, when, and how the survey was conducted.

• How did you design the questionnaire?
• What form did your questions take (e.g., multiple choice, Likert scale )?
• Were your surveys conducted in-person or virtually?
• What sampling method did you use to select participants?
• What was your sample size and response rate?

Experiments Share full details of the tools, techniques, and procedures you used to conduct your experiment.

• How did you design the experiment ?
• How did you recruit participants?
• How did you manipulate and measure the variables ?
• What tools did you use?

Existing data Explain how you gathered and selected the material (such as datasets or archival data) that you used in your analysis.

• Where did you source the material?
• How was the data originally produced?
• What criteria did you use to select material (e.g., date range)?

The survey consisted of 5 multiple-choice questions and 10 questions measured on a 7-point Likert scale.

The goal was to collect survey responses from 350 customers visiting the fitness apparel company’s brick-and-mortar location in Boston on 4–8 July 2022, between 11:00 and 15:00.

Here, a customer was defined as a person who had purchased a product from the company on the day they took the survey. Participants were given 5 minutes to fill in the survey anonymously. In total, 408 customers responded, but not all surveys were fully completed. Due to this, 371 survey results were included in the analysis.

Qualitative methods

In qualitative research , methods are often more flexible and subjective. For this reason, it’s crucial to robustly explain the methodology choices you made.

Be sure to discuss the criteria you used to select your data, the context in which your research was conducted, and the role you played in collecting your data (e.g., were you an active participant, or a passive observer?)

Interviews or focus groups Describe where, when, and how the interviews were conducted.

• How did you find and select participants?
• How many participants took part?
• What form did the interviews take ( structured , semi-structured , or unstructured )?
• How long were the interviews?
• How were they recorded?

Participant observation Describe where, when, and how you conducted the observation or ethnography .

• What group or community did you observe? How long did you spend there?
• How did you gain access to this group? What role did you play in the community?
• How long did you spend conducting the research? Where was it located?
• How did you record your data (e.g., audiovisual recordings, note-taking)?

Existing data Explain how you selected case study materials for your analysis.

• What type of materials did you analyse?
• How did you select them?

In order to gain better insight into possibilities for future improvement of the fitness shop’s product range, semi-structured interviews were conducted with 8 returning customers.

Here, a returning customer was defined as someone who usually bought products at least twice a week from the store.

Surveys were used to select participants. Interviews were conducted in a small office next to the cash register and lasted approximately 20 minutes each. Answers were recorded by note-taking, and seven interviews were also filmed with consent. One interviewee preferred not to be filmed.

Mixed methods

Mixed methods research combines quantitative and qualitative approaches. If a standalone quantitative or qualitative study is insufficient to answer your research question, mixed methods may be a good fit for you.

Mixed methods are less common than standalone analyses, largely because they require a great deal of effort to pull off successfully. If you choose to pursue mixed methods, it’s especially important to robustly justify your methods here.

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Next, you should indicate how you processed and analysed your data. Avoid going into too much detail: you should not start introducing or discussing any of your results at this stage.

In quantitative research , your analysis will be based on numbers. In your methods section, you can include:

• How you prepared the data before analysing it (e.g., checking for missing data , removing outliers , transforming variables)
• Which software you used (e.g., SPSS, Stata or R)
• Which statistical tests you used (e.g., two-tailed t test , simple linear regression )

In qualitative research, your analysis will be based on language, images, and observations (often involving some form of textual analysis ).

Specific methods might include:

• Content analysis : Categorising and discussing the meaning of words, phrases and sentences
• Thematic analysis : Coding and closely examining the data to identify broad themes and patterns
• Discourse analysis : Studying communication and meaning in relation to their social context

Mixed methods combine the above two research methods, integrating both qualitative and quantitative approaches into one coherent analytical process.

Above all, your methodology section should clearly make the case for why you chose the methods you did. This is especially true if you did not take the most standard approach to your topic. In this case, discuss why other methods were not suitable for your objectives, and show how this approach contributes new knowledge or understanding.

In any case, it should be overwhelmingly clear to your reader that you set yourself up for success in terms of your methodology’s design. Show how your methods should lead to results that are valid and reliable, while leaving the analysis of the meaning, importance, and relevance of your results for your discussion section .

• Quantitative: Lab-based experiments cannot always accurately simulate real-life situations and behaviours, but they are effective for testing causal relationships between variables .
• Qualitative: Unstructured interviews usually produce results that cannot be generalised beyond the sample group , but they provide a more in-depth understanding of participants’ perceptions, motivations, and emotions.
• Mixed methods: Despite issues systematically comparing differing types of data, a solely quantitative study would not sufficiently incorporate the lived experience of each participant, while a solely qualitative study would be insufficiently generalisable.

Remember that your aim is not just to describe your methods, but to show how and why you applied them. Again, it’s critical to demonstrate that your research was rigorously conducted and can be replicated.

1. Focus on your objectives and research questions

The methodology section should clearly show why your methods suit your objectives  and convince the reader that you chose the best possible approach to answering your problem statement and research questions .

2. Cite relevant sources

Your methodology can be strengthened by referencing existing research in your field. This can help you to:

• Show that you followed established practice for your type of research
• Discuss how you decided on your approach by evaluating existing research
• Present a novel methodological approach to address a gap in the literature

3. Write for your audience

Consider how much information you need to give, and avoid getting too lengthy. If you are using methods that are standard for your discipline, you probably don’t need to give a lot of background or justification.

Regardless, your methodology should be a clear, well-structured text that makes an argument for your approach, not just a list of technical details and procedures.

Methodology refers to the overarching strategy and rationale of your research. Developing your methodology involves studying the research methods used in your field and the theories or principles that underpin them, in order to choose the approach that best matches your objectives.

Methods are the specific tools and procedures you use to collect and analyse data (e.g. interviews, experiments , surveys , statistical tests ).

In a dissertation or scientific paper, the methodology chapter or methods section comes after the introduction and before the results , discussion and conclusion .

Depending on the length and type of document, you might also include a literature review or theoretical framework before the methodology.

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to test a hypothesis by systematically collecting and analysing data, while qualitative methods allow you to explore ideas and experiences in depth.

A sample is a subset of individuals from a larger population. Sampling means selecting the group that you will actually collect data from in your research.

For example, if you are researching the opinions of students in your university, you could survey a sample of 100 students.

Statistical sampling allows you to test a hypothesis about the characteristics of a population. There are various sampling methods you can use to ensure that your sample is representative of the population as a whole.

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A comprehensive guide to desk-based research: unlocking secondary data sources.

Introduction

What is Desk-based research?

Desk research is a type of study based on material published in reports and similar materials available in public libraries, websites, data acquired from previously conducted surveys, and so on. Some businesses also keep data that can be utilized for the study. It is a research approach that uses already secondary data collection methods . These are gathered and summarized to improve the investigation’s overall efficacy.

Desk-based research, also known as secondary research, involves utilizing existing sources of information to gather data for your PhD thesis . This type of research can be a valuable complement to primary research, as it allows you to explore existing knowledge, gain insights, and support or refute existing theories.

Desk-based research examples:

Desk research is a popular alternative for businesses and organizations since it is a low-cost approach. Not everyone can afford to pay significant amounts of money to research design and gather data. That is why it is also known as “documentary research.”

Here’s a comprehensive guide to conducting desk-based research and unlocking secondary data sources for your PhD thesis:

• Refine your research questions : Clearly define your research questions or objectives. This will help you focus your desk-based research efforts and identify the specific types of data you need to collect.
• Identify relevant sources : Determine the types of sources that are most suitable for your research. These can include academic journals, books, conference proceedings, government reports, industry publications, statistical databases, websites, and other scholarly resources. Consider both online and offline sources.
• Develop search strategies : Plan your search strategies to locate relevant information effectively. Start by creating a list of keywords and synonyms related to your research topic. Use these keywords to search databases, library catalogues, and search engines. Consider using Boolean operators (AND, OR, NOT) to effectively refine your searches and combine keywords.
• Utilize academic databases : Academic databases such as JSTOR, PubMed , Scopus, Web of Science, and Google Scholar are excellent resources for finding scholarly articles and papers. These databases allow you to search across various disciplines and access a wide range of academic publications.
• Explore institutional libraries : Visit your university or other institutions to access books, thesis, dissertations , and other relevant materials. Librarians can guide you on using the library catalog effectively and help you navigate available resources.
• Access government and organizational reports : Government agencies, research institutes, and organizations often publish reports, white papers, and studies that can provide valuable data and insights. To access these reports, visit relevant websites and explore their research or publications sections.

• Evaluate source credibility : Assess the credibility and reliability of the sources you find. Consider factors such as the author’s expertise, the publication’s reputation, the presence of peer review, and the recency of the information. Use academic judgment to determine the trustworthiness of the sources.
• Extract and organize data : Extract relevant data from the sources you collect. This can include quantitative data, qualitative findings, theories, arguments, or conceptual frameworks. Create a system to organize and store your extracted secondary data collection, such as a spreadsheet or a reference management tool like Zotero or Mendeley.
• Check out our Sample data collection for the Project to see how the secondary data collection is constructed.
• Analyze and synthesize the data : Analyze the secondary data in the research methodology you have gathered and synthesize the information to support your research questions. Identify patterns, themes, and gaps in the existing literature . Compare and contrast different viewpoints and theories, and critically evaluate the strength of the evidence.
• Integrate secondary data with primary research: If you are conducting primary research alongside your desk-based research, integrate the types of secondary data collection into your analysis. Use the secondary data to provide context, compare findings, or support your arguments.
• Cite and reference your sources : Properly cite and reference all the sources you have used in your desk-based research methodology dissertation. Follow the appropriate citation style (e.g., APA, MLA, Chicago) as per your institution’s guidelines. Maintain accurate records of your references to avoid plagiarism and facilitate the writing of your thesis.

Desk-based research provides a foundation of knowledge and can significantly enhance the quality and depth of your PhD thesis. However, it is important to balance secondary research with primary research to contribute original insights and perspectives to your field of study.

• Check out our study guide to learn more about Secondary data collection. How to collect data for your PhD Thesis?

Qualitative desk-based research leverages existing data sources to access diverse information without primary data collection . Researchers gain insights into historical trends, longitudinal studies, and cross-comparisons by analyzing academic journals, government reports, industry publications, and online databases. However, caution must be exercised to ensure data credibility and relevance. Skilled researchers can make well-founded, evidence-based conclusions in any field.

About PhD Assistance

Ph.D. Assistance is completely aware that data collecting is the most critical phase in doing research and can significantly impact the results or conclusion. Our global staff of PhD experts assists you in data collecting based on the study topic and data source. Because PhD experts from across the world educate our data-collecting staff, their implicit and explicit expertise has enabled them to gather any survey (personal interview, mail, in-house), focus groups, etc. and translate it into a more accessible format, therefore assisting decision-making.

• Guerin, Benoit, Barbara Janta, and Anke van Gorp. “Desk-based research and literature review.”  Evaluating interventions that prevent or counter violent extremism 63 (2018).
• Bassot, Barbara.  Doing qualitative desk-based research: a practical guide to writing an excellent dissertation . Policy Press, 2022.
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PhD Assistance | Blog

Dissertation Structure & Layout 101: How to structure your dissertation, thesis or research project.

By: Derek Jansen (MBA) Reviewed By: David Phair (PhD) | July 2019

So, you’ve got a decent understanding of what a dissertation is , you’ve chosen your topic and hopefully you’ve received approval for your research proposal . Awesome! Now its time to start the actual dissertation or thesis writing journey.

To craft a high-quality document, the very first thing you need to understand is dissertation structure . In this post, we’ll walk you through the generic dissertation structure and layout, step by step. We’ll start with the big picture, and then zoom into each chapter to briefly discuss the core contents. If you’re just starting out on your research journey, you should start with this post, which covers the big-picture process of how to write a dissertation or thesis .

*The Caveat *

In this post, we’ll be discussing a traditional dissertation/thesis structure and layout, which is generally used for social science research across universities, whether in the US, UK, Europe or Australia. However, some universities may have small variations on this structure (extra chapters, merged chapters, slightly different ordering, etc).

So, always check with your university if they have a prescribed structure or layout that they expect you to work with. If not, it’s safe to assume the structure we’ll discuss here is suitable. And even if they do have a prescribed structure, you’ll still get value from this post as we’ll explain the core contents of each section.  

Overview: S tructuring a dissertation or thesis

• Acknowledgements page
• Abstract (or executive summary)
• Table of contents , list of figures and tables
• Chapter 1: Introduction
• Chapter 2: Literature review
• Chapter 3: Methodology
• Chapter 4: Results
• Chapter 5: Discussion
• Chapter 6: Conclusion
• Reference list

As I mentioned, some universities will have slight variations on this structure. For example, they want an additional “personal reflection chapter”, or they might prefer the results and discussion chapter to be merged into one. Regardless, the overarching flow will always be the same, as this flow reflects the research process , which we discussed here – i.e.:

• The introduction chapter presents the core research question and aims .
• The literature review chapter assesses what the current research says about this question.
• The methodology, results and discussion chapters go about undertaking new research about this question.
• The conclusion chapter (attempts to) answer the core research question .

In other words, the dissertation structure and layout reflect the research process of asking a well-defined question(s), investigating, and then answering the question – see below.

To restate that – the structure and layout of a dissertation reflect the flow of the overall research process . This is essential to understand, as each chapter will make a lot more sense if you “get” this concept. If you’re not familiar with the research process, read this post before going further.

Right. Now that we’ve covered the big picture, let’s dive a little deeper into the details of each section and chapter. Oh and by the way, you can also grab our free dissertation/thesis template here to help speed things up.

The title page of your dissertation is the very first impression the marker will get of your work, so it pays to invest some time thinking about your title. But what makes for a good title? A strong title needs to be 3 things:

• Succinct (not overly lengthy or verbose)
• Specific (not vague or ambiguous)
• Representative of the research you’re undertaking (clearly linked to your research questions)

Typically, a good title includes mention of the following:

• The broader area of the research (i.e. the overarching topic)
• The specific focus of your research (i.e. your specific context)
• Indication of research design (e.g. quantitative , qualitative , or  mixed methods ).

For example:

A quantitative investigation [research design] into the antecedents of organisational trust [broader area] in the UK retail forex trading market [specific context/area of focus].

Again, some universities may have specific requirements regarding the format and structure of the title, so it’s worth double-checking expectations with your institution (if there’s no mention in the brief or study material).

Acknowledgements

This page provides you with an opportunity to say thank you to those who helped you along your research journey. Generally, it’s optional (and won’t count towards your marks), but it is academic best practice to include this.

So, who do you say thanks to? Well, there’s no prescribed requirements, but it’s common to mention the following people:

• Your dissertation supervisor or committee.
• Any professors, lecturers or academics that helped you understand the topic or methodologies.
• Any tutors, mentors or advisors.
• Your family and friends, especially spouse (for adult learners studying part-time).

There’s no need for lengthy rambling. Just state who you’re thankful to and for what (e.g. thank you to my supervisor, John Doe, for his endless patience and attentiveness) – be sincere. In terms of length, you should keep this to a page or less.

Abstract or executive summary

The dissertation abstract (or executive summary for some degrees) serves to provide the first-time reader (and marker or moderator) with a big-picture view of your research project. It should give them an understanding of the key insights and findings from the research, without them needing to read the rest of the report – in other words, it should be able to stand alone .

For it to stand alone, your abstract should cover the following key points (at a minimum):

• Your research questions and aims – what key question(s) did your research aim to answer?
• Your methodology – how did you go about investigating the topic and finding answers to your research question(s)?
• Your findings – following your own research, what did do you discover?
• Your conclusions – based on your findings, what conclusions did you draw? What answers did you find to your research question(s)?

So, in much the same way the dissertation structure mimics the research process, your abstract or executive summary should reflect the research process, from the initial stage of asking the original question to the final stage of answering that question.

In practical terms, it’s a good idea to write this section up last , once all your core chapters are complete. Otherwise, you’ll end up writing and rewriting this section multiple times (just wasting time). For a step by step guide on how to write a strong executive summary, check out this post .

Need a helping hand?

Table of contents

This section is straightforward. You’ll typically present your table of contents (TOC) first, followed by the two lists – figures and tables. I recommend that you use Microsoft Word’s automatic table of contents generator to generate your TOC. If you’re not familiar with this functionality, the video below explains it simply:

If you find that your table of contents is overly lengthy, consider removing one level of depth. Oftentimes, this can be done without detracting from the usefulness of the TOC.

Right, now that the “admin” sections are out of the way, its time to move on to your core chapters. These chapters are the heart of your dissertation and are where you’ll earn the marks. The first chapter is the introduction chapter – as you would expect, this is the time to introduce your research…

It’s important to understand that even though you’ve provided an overview of your research in your abstract, your introduction needs to be written as if the reader has not read that (remember, the abstract is essentially a standalone document). So, your introduction chapter needs to start from the very beginning, and should address the following questions:

• What will you be investigating (in plain-language, big picture-level)?
• Why is that worth investigating? How is it important to academia or business? How is it sufficiently original?
• What are your research aims and research question(s)? Note that the research questions can sometimes be presented at the end of the literature review (next chapter).
• What is the scope of your study? In other words, what will and won’t you cover ?
• How will you approach your research? In other words, what methodology will you adopt?
• How will you structure your dissertation? What are the core chapters and what will you do in each of them?

These are just the bare basic requirements for your intro chapter. Some universities will want additional bells and whistles in the intro chapter, so be sure to carefully read your brief or consult your research supervisor.

If done right, your introduction chapter will set a clear direction for the rest of your dissertation. Specifically, it will make it clear to the reader (and marker) exactly what you’ll be investigating, why that’s important, and how you’ll be going about the investigation. Conversely, if your introduction chapter leaves a first-time reader wondering what exactly you’ll be researching, you’ve still got some work to do.

Now that you’ve set a clear direction with your introduction chapter, the next step is the literature review . In this section, you will analyse the existing research (typically academic journal articles and high-quality industry publications), with a view to understanding the following questions:

• What does the literature currently say about the topic you’re investigating?
• Is the literature lacking or well established? Is it divided or in disagreement?
• How does your research fit into the bigger picture?
• How does your research contribute something original?
• How does the methodology of previous studies help you develop your own?

Depending on the nature of your study, you may also present a conceptual framework towards the end of your literature review, which you will then test in your actual research.

Again, some universities will want you to focus on some of these areas more than others, some will have additional or fewer requirements, and so on. Therefore, as always, its important to review your brief and/or discuss with your supervisor, so that you know exactly what’s expected of your literature review chapter.

Now that you’ve investigated the current state of knowledge in your literature review chapter and are familiar with the existing key theories, models and frameworks, its time to design your own research. Enter the methodology chapter – the most “science-ey” of the chapters…

In this chapter, you need to address two critical questions:

• Exactly HOW will you carry out your research (i.e. what is your intended research design)?
• Exactly WHY have you chosen to do things this way (i.e. how do you justify your design)?

Remember, the dissertation part of your degree is first and foremost about developing and demonstrating research skills . Therefore, the markers want to see that you know which methods to use, can clearly articulate why you’ve chosen then, and know how to deploy them effectively.

Importantly, this chapter requires detail – don’t hold back on the specifics. State exactly what you’ll be doing, with who, when, for how long, etc. Moreover, for every design choice you make, make sure you justify it.

In practice, you will likely end up coming back to this chapter once you’ve undertaken all your data collection and analysis, and revise it based on changes you made during the analysis phase. This is perfectly fine. Its natural for you to add an additional analysis technique, scrap an old one, etc based on where your data lead you. Of course, I’m talking about small changes here – not a fundamental switch from qualitative to quantitative, which will likely send your supervisor in a spin!

You’ve now collected your data and undertaken your analysis, whether qualitative, quantitative or mixed methods. In this chapter, you’ll present the raw results of your analysis . For example, in the case of a quant study, you’ll present the demographic data, descriptive statistics, inferential statistics , etc.

Typically, Chapter 4 is simply a presentation and description of the data, not a discussion of the meaning of the data. In other words, it’s descriptive, rather than analytical – the meaning is discussed in Chapter 5. However, some universities will want you to combine chapters 4 and 5, so that you both present and interpret the meaning of the data at the same time. Check with your institution what their preference is.

Now that you’ve presented the data analysis results, its time to interpret and analyse them. In other words, its time to discuss what they mean, especially in relation to your research question(s).

What you discuss here will depend largely on your chosen methodology. For example, if you’ve gone the quantitative route, you might discuss the relationships between variables . If you’ve gone the qualitative route, you might discuss key themes and the meanings thereof. It all depends on what your research design choices were.

Most importantly, you need to discuss your results in relation to your research questions and aims, as well as the existing literature. What do the results tell you about your research questions? Are they aligned with the existing research or at odds? If so, why might this be? Dig deep into your findings and explain what the findings suggest, in plain English.

The final chapter – you’ve made it! Now that you’ve discussed your interpretation of the results, its time to bring it back to the beginning with the conclusion chapter . In other words, its time to (attempt to) answer your original research question s (from way back in chapter 1). Clearly state what your conclusions are in terms of your research questions. This might feel a bit repetitive, as you would have touched on this in the previous chapter, but its important to bring the discussion full circle and explicitly state your answer(s) to the research question(s).

Next, you’ll typically discuss the implications of your findings . In other words, you’ve answered your research questions – but what does this mean for the real world (or even for academia)? What should now be done differently, given the new insight you’ve generated?

Lastly, you should discuss the limitations of your research, as well as what this means for future research in the area. No study is perfect, especially not a Masters-level. Discuss the shortcomings of your research. Perhaps your methodology was limited, perhaps your sample size was small or not representative, etc, etc. Don’t be afraid to critique your work – the markers want to see that you can identify the limitations of your work. This is a strength, not a weakness. Be brutal!

This marks the end of your core chapters – woohoo! From here on out, it’s pretty smooth sailing.

The reference list is straightforward. It should contain a list of all resources cited in your dissertation, in the required format, e.g. APA , Harvard, etc.

It’s essential that you use reference management software for your dissertation. Do NOT try handle your referencing manually – its far too error prone. On a reference list of multiple pages, you’re going to make mistake. To this end, I suggest considering either Mendeley or Zotero. Both are free and provide a very straightforward interface to ensure that your referencing is 100% on point. I’ve included a simple how-to video for the Mendeley software (my personal favourite) below:

Some universities may ask you to include a bibliography, as opposed to a reference list. These two things are not the same . A bibliography is similar to a reference list, except that it also includes resources which informed your thinking but were not directly cited in your dissertation. So, double-check your brief and make sure you use the right one.

The very last piece of the puzzle is the appendix or set of appendices. This is where you’ll include any supporting data and evidence. Importantly, supporting is the keyword here.

Your appendices should provide additional “nice to know”, depth-adding information, which is not critical to the core analysis. Appendices should not be used as a way to cut down word count (see this post which covers how to reduce word count ). In other words, don’t place content that is critical to the core analysis here, just to save word count. You will not earn marks on any content in the appendices, so don’t try to play the system!

Time to recap…

And there you have it – the traditional dissertation structure and layout, from A-Z. To recap, the core structure for a dissertation or thesis is (typically) as follows:

• Acknowledgments page

Most importantly, the core chapters should reflect the research process (asking, investigating and answering your research question). Moreover, the research question(s) should form the golden thread throughout your dissertation structure. Everything should revolve around the research questions, and as you’ve seen, they should form both the start point (i.e. introduction chapter) and the endpoint (i.e. conclusion chapter).

I hope this post has provided you with clarity about the traditional dissertation/thesis structure and layout. If you have any questions or comments, please leave a comment below, or feel free to get in touch with us. Also, be sure to check out the rest of the  Grad Coach Blog .

Psst... there’s more!

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36 Comments

many thanks i found it very useful

Glad to hear that, Arun. Good luck writing your dissertation.

Such clear practical logical advice. I very much needed to read this to keep me focused in stead of fretting.. Perfect now ready to start my research!

what about scientific fields like computer or engineering thesis what is the difference in the structure? thank you very much

Thanks so much this helped me a lot!

Very helpful and accessible. What I like most is how practical the advice is along with helpful tools/ links.

Thanks Ade!

Thank you so much sir.. It was really helpful..

You’re welcome!

Hi! How many words maximum should contain the abstract?

Thank you so much 😊 Find this at the right moment

You’re most welcome. Good luck with your dissertation.

best ever benefit i got on right time thank you

Many times Clarity and vision of destination of dissertation is what makes the difference between good ,average and great researchers the same way a great automobile driver is fast with clarity of address and Clear weather conditions .

I guess Great researcher = great ideas + knowledge + great and fast data collection and modeling + great writing + high clarity on all these

You have given immense clarity from start to end.

Morning. Where will I write the definitions of what I’m referring to in my report?

Thank you so much Derek, I was almost lost! Thanks a tonnnn! Have a great day!

Thanks ! so concise and valuable

This was very helpful. Clear and concise. I know exactly what to do now.

Thank you for allowing me to go through briefly. I hope to find time to continue.

Really useful to me. Thanks a thousand times

Very interesting! It will definitely set me and many more for success. highly recommended.

Thank you soo much sir, for the opportunity to express my skills

Usefull, thanks a lot. Really clear

Very nice and easy to understand. Thank you .

That was incredibly useful. Thanks Grad Coach Crew!

My stress level just dropped at least 15 points after watching this. Just starting my thesis for my grad program and I feel a lot more capable now! Thanks for such a clear and helpful video, Emma and the GradCoach team!

Do we need to mention the number of words the dissertation contains in the main document?

It depends on your university’s requirements, so it would be best to check with them 🙂

Such a helpful post to help me get started with structuring my masters dissertation, thank you!

Great video; I appreciate that helpful information

It is so necessary or avital course

This blog is very informative for my research. Thank you

Doctoral students are required to fill out the National Research Council’s Survey of Earned Doctorates

wow this is an amazing gain in my life

This is so good

How can i arrange my specific objectives in my dissertation?

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Writing a Methodology for your Dissertation | Complete Guide & Steps

What is a methodology.

The methodology is perhaps the most challenging and laborious part of the dissertation . Essentially, the methodology helps in understanding the broad, philosophical approach behind the methods of research you chose to employ in your study. The research methodology elaborates on the ‘how’ part of your research.

This means that your methodology chapter should clearly state whether you chose to use quantitative or qualitative data collection techniques or a mix of both.

Your research methodology should explain the following:

• What was the purpose of your research?
• What type of research method was used?
• What were the data-collecting methods?
• How did you analyse the data?
• What kind of resources were used in your research?
• Why did you choose these methods?

You will be required to provide justifications as to why you preferred a certain method over the others. If you are trying to figure out exactly how to write methodology or the structure of a methodology for a dissertation, this article will point you in the right direction.

Students must be sure of why they chose a certain research method over another. “I figured out” or “In my opinion” statements will not be an acceptable justification. So, you will need to come up with concrete academic reasons for your selection of research methods.

What are the Standard Contents of a Research Methodology?

The methodology generally acts as a guideline or plan for exactly how you intend to carry out your research. This is especially true for students who must submit their methodology chapter before carrying out the research.

Your methodology should link back to the literature review and clearly state why you chose certain data collection and analysis methods for your research/dissertation project.

The methodology chapter consists of the following:

• Research Design
• Philosophical Approach
• Data Collection Methods
• Research Limitations
• Ethical Considerations (If Any)
• Data Analysis Methods

For those who are submitting their dissertation as a single paper, their methodology should also touch on any modifications they had to make as their work progressed.

However, it is essential to provide academic justifications for all choices made by the researcher.

How to Choose your Dissertation Methodology and Research Design?

The theme of your research methodology chapter should be related to your literature review and research question (s).

You can visit your college or university library to find textbooks and articles that provide information about the commonly employed research methods .

An intensive reading of such books can help you devise your research philosophy and choose the appropriate methods. Any limitations or weaknesses of your chosen research approach should also be explained, as well as the strategies to overcome them.

To research well, you should read well! Read as many research articles (from reputed journals) as you can. Seeing how other researchers use methods in their studies and why will help you justify, in the long run, your own research method(s).

Regardless of the chosen research approach, you will find researchers who either support it or don’t. Use the arguments for and against articulated in the literature to clarify why you decided to choose the selected research design and why the research limitations are irrelevant to your research.

How to Structure your Dissertation Methodology?

The typical structure of the methodology chapter is as follows:

• Research Design And Strategy
• Methods Of Data Collection And Data Analysis
• Ethical Considerations, Reliability , Limitations And Generalisability

In research jargon, generalisability is termed external validity . It means how generalisable your research findings are to other contexts, places, times, people, etc. External validity is expected to be significantly high, especially in quantitative studies.

According to USC-Research Guides (2017) , a research design’s primary function is to enable the researcher to answer the research questions through evidence effectively. Generally, this section will shed light on how you collected your data.

The researcher will have to justify their choice of data collection methods, such as the one that was reviewed, the use of data tools (interviews, phone surveys, questionnaires, observation, online surveys , etc.) and the like.

Moreover, data sampling choice should also be clearly explained with a focus on how you chose the ethnicity, group, profession and age of the participants.

• What type of questions do you intend to ask the respondents?
• How will they help to answer your research questions ?
• How will they help to test the hypothesis of the dissertation?

It is recommended to prepare these questions at the start of your research. You should develop your research problem and questions. This approach can allow the room to change or modify research questions if your data collection methods do not give the desired results.

It’s a good practice to keep referring to your research questions whilst planning or writing the research design section. This will help your reader recall what the research is about; why you have done what you did. Even though this technique is recommended to be applied at the start of every section within a dissertation, it’s especially beneficial in the methodology section.

In short, you will need to make sure that the data you are going to collect relates to the topic you are exploring. The complexity and length of the research design section will vary depending on your academic subject and the scope of your research, but a well-written research design will have the following characteristics:

• It sheds light on alternative research design options and justifies why your chosen design is the best to address the research problem.
• Clearly specifies the research questions that the research aims to address or the hypothesis to validate.
• Explain how the collected data will help address the research problem and discusses your research methodology to collect the data.

Philosophical Approach Behind Writing a Methodology

This will discuss your chosen philosophy to strengthen your research and the research model. Commonly employed philosophies in academia are

• Interpretivism,
• Positivism/Post-Positivism
• Constructivism

There are several other research philosophies that you could adopt.

The choice of philosophy will depend on many factors, including your academic subject and the type and complexity of the research study. Regardless of which philosophy is used, you will be required to make different assumptions about the world.

Once you have chosen your research philosophy, the next step will describe your research context to answer all the questions, including when, where, why, how and what of your research.

Essentially, as a researcher, you will be required to decide whether you will be using a qualitative method, a quantitative method or a mix of both.

Did you know?

Using both qualitative and quantitative methods leads to the use of a mixed-methods approach. This approach also goes by another seldom-used name: eclectic approach.

The process of data collection is different for each method. Typically, you would want to decide whether you will adopt the positivist approach, defining your hypothesis and testing it against reality.

If this is the case, you will be required to take the quantitative approach, collecting numerical data at a large scale (from 30 or more respondents) and testing your hypotheses with this data.

Collecting data from at least 30 respondents/participants ensures reliable statistical analysis . This is especially true for quantitative studies. If the data contains less than 30 responses, it won’t be enough to carry out reliable statistical analyses on such data.

The other option for you would be to base your research on a qualitative approach, which will point you in a direction where you will be investigating broader areas by identifying people’s emotions and perceptions of a subject.

With a qualitative approach, you will have to collect responses from respondents and look at them in all their richness to develop theories about the field you are exploring.

Finally, you can also use a mix of qualitative and quantitative methods (which is becoming increasingly popular among researchers these days). This method is beneficial if you are interested in putting quantitative data into a real-world context or reflecting different perspectives on a subject.

Research philosophy in the ‘research onion.’

Methods of Data Collection and Data Analysis

This section will require you to clearly specify how you gathered the data and briefly discuss the tools you used to analyse it. For example, you may choose to conduct surveys and/or interviews as part of the data collection process.

Similarly, if you used software such as Excel or SPSS to process the data , you will have to justify your software choice. In this section of your methodology chapter , you will also have to explain how you arrived at your findings and how reliable they are.

It is important to note that your readers or supervisor would want to see a correlation between your findings and the hypothesis/research questions you based your study on at the very beginning.

Your supervisor or dissertation research assistant can play a key role in helping you write the methodology chapter according to established research standards. So, keep your supervisor in the loop to get their contributions and recommendations throughout the process.

In this section, you should briefly describe the methods you’ve used to analyse the data you’ve collected.

Qualitative Methods

The qualitative method includes analysing language, images, audio, videos, or any textual data (textual analysis). The following types of methods are used in textual analysis .

Discourse analysis:

Discourse analysis is an essential aspect of studying a language and its uses in day-to-day life.

Content analysis:

It is a method of studying and retrieving meaningful information from documents Thematic analysis:

It’s a method of identifying patterns of themes in the collected information, such as face-to-face interviews, texts, and transcripts.

Example: After collecting the data, it was checked thoroughly to find the missing information. The interviews were transcribed, and textual analysis was conducted. The repetitions of the text, types of colours displayed, and the tone of the speakers was measured.

Quantitative Methods

Quantitative data analysis is used for analysing numerical data. Include the following points:

• The methods of preparing data before analysing it.
• Which statistical test you have used? (one-ended test, two-ended test)
• The type of software you’ve used.

Ethical Considerations, Reliability and Limitations of a Dissertation Methodology

Other important sections of your methodology are:

Ethical Considerations

Always consider how your research will influence other individuals who are beyond the scope of the study. This is especially true for human subjects. As a researcher, you are always expected to make sure that your research and ideas do not harm anyone in any way.Discussion concerning data protection, data handling and data confidentiality will also be included in this brief segment.

• How did you ensure your participants’/respondents’ anonymity and/or confidentiality?
• Did you remove any identifiable markers after conducting the study (post-test stage) so that readers wouldn’t be able to guess the identity of the participant/respondent?
• Was personal information collected according to the purpose of the research? (For instance, asking respondents their age when it wasn’t even relevant in the study). All such ethical considerations need to be mentioned.

Even though there is no established rule to include ethical considerations and limitations within the methodology section, it’s generally recommended to include it in this section, as it makes more sense than including it, say, after the discussions section or within the conclusion.

This is mainly because limitations almost always occur in the methodology stage of research. And ethical considerations need to be taken while sampling, an important aspect of the research methodology.

Here are some examples of ethical issues that you should be mindful of

• Does your research involve participants recalling episodes of suffering and pain?
• Are you trying to find answers to questions considered culturally sensitive either by participants or the readers?
• Are your research, analysis and findings based on a specific location or a group of people?

All such issues should be categorically addressed and a justification provided for your chosen research methodology by highlighting the study’s benefits.

Reliability

Is your research study and findings reliable for other researchers in your field of work? To establish yourself as a reliable researcher, your study should be both authentic and reliable.

Reliability means the extent to which your research can yield similar results if it was replicated in another setting, at a different time, or under different circumstances. If replication occurs and different findings come to light, your (original) research would be deemed unreliable.

Limitations

Good dissertation writers will always acknowledge the limitations of their research study. Limitations in data sampling can decrease your results’ reliability.

A classic example of research limitation is collecting responses from people of a certain age group when you could have targeted a more representative cross-section of the population.Be humble and admit to your own study’s limitations. Doing so makes your referees, editors, supervisors, readers and anyone else involved in the research enterprise aware that you were also aware of the things that limited your study.

Limitations are NOT the same as implications. Sometimes, the two can be confused. Limitations lead to implications, that is, due to a certain factor being absent in the study (limitation) for instance, future research could be carried out in a setting where that factor is present (implication).

Dissertation Methodology Example

At this point, you might have a basic understanding of how to craft a well-written, organised, accurate methodology section for your dissertation. An example might help bring all the aforementioned points home. Here is a dissertation methodology example in pdf to better understand how to write methodology for a dissertation.

Sample Dissertation Methodology

Does your Research Methodology Have the Following?

• Great Research/Sources
• Perfect Language
• Accurate Sources

If not, we can help. Our panel of experts makes sure to keep the 3 pillars of Research Methodology strong.

Types of Methodologies

A scientific or lab-based study.

A methodology section for a scientific study will need to elaborate on reproducibility and meticulousness more than anything else. If your methods have obvious flaws, the readers are not going to be impressed. Therefore, it is important to ensure that your chosen research methodology is vigorous in nature.

Any information related to the procedure, setup and equipment should be clearly stated so other researchers in your field of study can work with the same method in the future if needed.

Variables that are likely to falsify your data must be taken into the equation to avoid ambiguities. It is recommended to present a comprehensive strategy to deal with these variables when gathering and analysing the data and drawing conclusions.

Statistical models employed as part of your scientific study will have to be justified, and so your methodology should include details of those statistical models.

Another scholar in the future might use any aspect of your methodology as the starting point for their research. For example, they might base their research on your methodology but analyse the data using other statistical models. Hence, this is something you should be mindful of.

Behavioural or Social Sciences-Based Dissertation

Like scientific or lab-based research, a behavioural and social sciences methodology needs to be built along the same lines. The chosen methodology should demonstrate reproducibility and firmness so other scholars can use your whole dissertation methodology or a part of it based on their research needs.

But there are additional issues that the researcher must take into consideration when working with human subjects. As a starting point, you will need to decide whether your analysis will be based on qualitative data, quantitative data or mixed-method of research, where qualitative data is used to provide contextual background to quantitative data or the other way around.

Here are some questions for you to consider:

• Will you observe the participants undertaking some activity, ask them to fill out a questionnaire, or record their responses during the interviews ?
• Will you base your research on existing evidence and datasets and avoid working with human subjects?
• What are the length, width, and reach of your data? Define its scope.
• Is the data highly explicit to the location or cultural setting you carried your study in, or can it be generalised to other situations and frameworks (reliability)? What are your reasons and justifications?

While you will be required to demonstrate that you have taken care of the above questions, it is equally important to make sure that you address your research study’s ethical issues side-by-side.

Of course, the first step in that regard will be to obtain formal approval for your research design from the ethics bodies (such as IRBs – institutional review boards), but still, there will be many more issues that could trigger a sense of grief and discomfort among some of the readers.

Humanities and Arts Dissertation Project

The rigour and dependability of the methods of research employed remain undisputed and unquestionable for humanities and arts-based dissertations as well. However, the way you convince your readers of your dissertation’s thoroughness is slightly different.

Unlike social science dissertation or a scientific study, the methodology of dissertations in arts and humanities subjects needs to be directly linked to the literature review regardless of how innovative your dissertation’s topic might be.

For example, you could demonstrate the relationship between A and B to discover a new theoretical background or use existing theories in a new framework.

The methodology section of humanities and arts-based dissertations is less complex, so there might be no need to justify it in detail. Students can achieve a seamless transition from the literature review to the analysis section.

However, like with every other type of research methodology, it is important to provide a detailed justification of your chosen methodology and relate it to the research problem.

Failing to do so could leave some readers unconvinced of your theoretical foundations’ suitability, which could potentially jeopardise your whole research.

Make sure that you are paying attention to and giving enough information about the social and historical background of the theoretical frameworks your research methodology is based on. This is especially important if there is an essential difference of opinion between your research and the research done on the subject in the past.

A justification of why opposing schools of thought disagree and why you still went ahead to use aspects of these schools of thought in your methodology should be clearly presented for the readers to understand how they would support your readings.

A Dissertation in Creative Arts

Some degree programs in the arts allow students to undertake a portfolio of artworks or creative writing rather than produce an extended dissertation research project.However, in practice, your creative research will be required to be submitted along with a comprehensive evaluative paper, including background information and an explanation that hypothesises your innovative exercise.

While this might seem like an easy thing to do, critical evaluation of someone’s work is highly complex and notorious in nature. This further reinforces the argument of developing a rigorous methodology and adhering to it.

As a scholar, you will be expected to showcase the ability to critically analyse your methodology and show that you are capable of critically evaluating your own creative work.Such an approach will help you justify your method of creating the work, which will give the readers the impression that your research is grounded in theory.

What to Avoid in Methodology?

All chapters of a dissertation paper are interconnected. This means that there will undoubtedly be some information that would overlap between the different chapters of the dissertation .

For example, some of the text material may seem appropriate to both the literature review and methodology sections; you might even end up moving information from pillar to post between different chapters as you edit and improve your dissertation .

However, make sure that you are not making the following a part of your dissertation methodology, even though it may seem appropriate to fit them in there:

A Long Review of Methods Employed by Previous Researchers

It might seem relevant to include details of the models your dissertation methodology is based on. However, a detailed review of models and precedents used by other scholars and theorists will better fit in the literature review chapter, which you can link back to. This will help the readers understand why you decided to go in favour of or against a certain tactic.

Unnecessary Details Readers Might Not be Interested In

There is absolutely no need to provide extensive details of things like lab equipment and experiment procedures. Having such information in the methodology chapter would discourage some readers who might not be interested in your equipment, setup, lab environment, etc.

Your aim as the author of the document will be to retain the readers’ interest and make the methodology chapter as readable as possible.

While it is important to get all the information relating to how others can reproduce your experiment, it is equally important to ensure your methodology section isn’t unnecessarily long. Again, additional information is better to be placed within the appendices chapter.

The methodology is not the section to provide raw data, even if you are only discussing the data collection process. All such information should be moved to the appendices section.

Even if you feel some finding or numerical data is crucial to be presented within the methodology section, you can, at most, make brief comments about such data. Its discussion, however, is only allowed in the discussions section .

What Makes your Methodology Stand Out?

The factors which can determine if your dissertation methodology is ‘great’ depend on many factors, including the level of study you are currently enrolled in.

Undergraduate dissertations are, of course, less complex and less demanding. At most universities in the UK, undergraduate students are required to exhibit the ability to conduct thorough research as they engage for the first time with theoretical and conceptual frameworks in their chosen research area.

As an undergraduate student, you will be expected to showcase the capacity to reproduce what you have learnt from theorists in your academic subject, transform your leanings into a methodology that would help you address the research problem, and test the research hypothesis, as mentioned in the introduction chapter.

A great undergraduate-level dissertation will incorporate different schools of thought and make a valuable contribution to existing knowledge. However, in general, undergraduate-level dissertations’ focus should be to show thorough desk-based and independent research skills.

Postgraduate dissertation papers are much more compound and challenging because they are expected to make a substantial contribution to existing knowledge.

Depending on the academic institute, some postgraduate students are even required to develop a project published by leading academic journals as an approval of their research skills.

It is important to recognise the importance of a postgraduate dissertation towards building your professional career, especially if your work is considered impactful in your area of study and receives citations from multiple scholars, enhancing your reputation in academic communities.

Even if some academics cite your literature review and conclusion in their own work, it is a well-known fact that your methodology framework will result in many more citations regardless of your academic subject.

Other scholars and researchers in your area of study are likely to give much more value to a well-crafted methodology, especially one they can use as the starting point for their own research.

Of course, they can alter, refine and enhance your methodology in one way or another. They can even apply your methodological framework to a new data set or apply it in a completely new situation that is irrelevant to your work.

Finally, postgraduate dissertations are expected to be highly convincing and demonstrate in-depth engagement. They should be reproducible and show rigour, so the findings and conclusions can be regarded as authentic and reliable among scientific and academic communities.

The methodology is the door to success when it comes to dissertation projects. An original methodology that takes into consideration all aspects of research is likely to have an impact on the field of study.

As a postgraduate student, you should ask yourself, Is my dissertation methodology reproducible and transferable? Producing a methodology that others can reproduce in the future is as important as answering research questions .

The methodology chapter can either make or break the grade of your research/dissertation paper. It’s one of the research elements that leave a memorable impression on your readers. So, it would help if you took your time when it comes to choosing the right design and philosophical approach for your research.

Always use authentic academic sources and discuss your plans in detail with your supervisor if you believe your research design or approach has flaws in it.

Did this article help you learn how to write a dissertation methodology and how to structure a dissertation methodology? Let us know in your comments.

Are you struggling to create a thorough and well-rounded dissertation methodology?

Avail of our dissertation writing services ! At ResearchProspect, we have Master’s and PhD qualified dissertation writers for all academic subjects, so you can be confident that the writer we will assign to your dissertation order will be an expert in your field of study. They can help you with your whole dissertation or just a part of it. You decide how much or how little help you need.

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Are you looking for intriguing and trending dissertation topics? Get inspired by our list of free dissertation topics on all subjects.

Looking for an easy guide to follow to write your essay? Here is our detailed essay guide explaining how to write an essay and examples and types of an essay.

Learn about the steps required to successfully complete their research project. Make sure to follow these steps in their respective order.

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• How It Works

What is Desk Research? A Guide + Examples

Desk research can help you make data-driven decisions, define or adapt strategies, and uncover untapped market potential to drive growth – when it’s done right!

Nowadays, we have all the information we need at our fingertips; but knowing where to find the right data quickly is key.

So, what is desk research? What does it involve, and how can Similarweb Research Intelligence help?

Let’s find out.

What is desk research?

Desk research is a type of market research that uses existing data to support or validate outcomes and conclusions. Also known as secondary research , it’s a cost-effective way to obtain relevant data from a broad range of channels.

How is desk research used?

From small start-ups to established businesses, doing desk research provides you with crucial insights into trends, competitors, and market size . Whatever you do, desk research can help with product positioning and guide data-driven business decisions that help you become the ultimate competitor and find new ways to grow.

According to the latest data on the Internet of Things , around 130 new devices connect to the web every second. Stats on the state of data show we create and consume data at an exponential rate–data interactions will only continue to rise.

Primary vs. secondary research – what’s the difference?

Most market research methods fall into either primary or secondary research. When we talk about desk research, we tend to focus only on secondary methods. However, most primary research can also be done remotely, from a desk.

Primary research is self-conducted research that gathers data to answer questions. It usually involves going directly to a source, such as a customer or a prospect. Compared to secondary research, it takes longer, costs more, and demands more resources. Primary research methods include interviews, market research surveys , questionnaires, competitor reviews, market mapping , focus groups, etc.

Secondary research is the synthesis or summary of existing research using previously gained information from various sources. Most market research starts with secondary research: It aims to provide a researcher or analyst with a basis of knowledge formed from existing data. Secondary research methods include collecting data from the internet, government databases, reports, and academic journals, to name just a few.

Pros and cons of desk research

As with any type of market research, you need to choose the right method to deliver the best outcome for your research goal. Desk research is advantageous for several reasons, but it won’t always suit every market research project. Market research best practice tells us that we should use desk-based research before primary research – as this helps to reduce or refine the scope of the work before the second, more costly phase.

Here’s a summary of the pros and cons of desk research.

Advantages of desk-based research

Doing secondary market research is highly beneficial; here’s why.

• Low cost – most secondary research sources are low-to-no cost.
• Speed – as the data already exists, data collection is quick.
• Clarity – desk research drives & add-value to primary research actions.
• Scalability – due to the large datasets used in secondary research.
• Availability – pre-collected data is readily available to analyze.
• Insightful – get valuable insights and help resolve some initial research questions.

Disadvantages of desk-based research

As any good researcher will attest, it’s always good to look at a topic from every angle. Here are a few things to consider before starting any secondary research process.

• Out of-date data – consider if the coverage dates of the research are relevant. In a fast-moving market, having access to up-to-date information could be critical.
• Lack of perceived control over the data – secondary research is undertaken by a third party; as such, methodology controls need to be reviewed with caution.
• No exclusivity – desk research data is widely available and can be used by other researchers.
• Verification & interpretation – particularly when working with large data sets, it can take time to analyze and review to ensure the information is suitable for your research.

Types of desk-based research

Nowadays, you can do most market research from a desk. Here, I’ll focus solely on secondary research methods: Where finding and using the right resources is key. The data you use needs to be up-to-date and should always come from a trusted source.

Desk research methods – internal data resources

Before stepping into external research, look for any relevant internal sources. This data can often prove invaluable, and it’s a great place to start gathering insights that only you can see. The information is already yours, so aside from the fact it won’t cost a dime, it’s data your rivals won’t have access to.

Sources of internal information that can help you do desk research include:

• Historical campaign and sales analysis: Everything from website traffic and conversions through to sales. Accessible through your own analytics platform(s).
• Website and mobile application data: Your own platforms can also tell you where users are – such as the device split between mobile and desktop.
• Existing customer information: audience demographics , product use, and efficiency of service.
• Previous research conducted by other analysts: Even if the research seems unrelated, there could be indicative information within.

Desk research methods – external data resources

Using external data sources for desk research is an ideal way to get information about market trends, and explore a new topic.

• The internet: A virtual aggregator of all secondary research sources – always validate findings with credible sources.
• Commercial resources: Research associations and company reports usually cost money but give you data that’s specific to your industry/aim.
• Trade association reports: To see if there’s a trade association of interest, do a quick search online or use the Encyclopedia of Associations , the Directory of Associations , or the National Trade and Professional Associations Directory
• Industry Experts: Expert consultancy is an efficient way of getting information from someone who has ‘been there, done that.’ Also, consider ‘influencers.’
• Research associations & journals: Most research associations are independent and offer bespoke, specialized reports.
• Media coverage: TV, radio, newspapers, and magazines can often help uncover facts and relevant media stories related to your topic.
• Market research intelligence software: Platforms like Similarweb give you actionable insights into industry and competitors’ trends. With access to mobile app intelligence, you get a complete picture of the digital landscape.
• Government & non-government agencies: In the US, the biggest generator of data is the federal government. US Census Bureau , Congressional Research Service , US Government Publishing Office , US Small Business Administration , and the Department of Education . Most information from these sources is free.
• Local government sites: A reliable source to find data on population density or employment trends.
• Public library records: Access data via the Digital Public Library of America in the US or the National Archives in the UK.
• Competitor information: Sign-up for mailing lists, view comparison reports, and read online reviews.
• Educational institutions: Academic research papers and journals are well-researched. If you can find a relevant one, you’ll likely get solid data from credible sources.

How to choose the best type of desk research

With so many freely-available sources online for desk-based research; it’s easy to feel overwhelmed. The best guidance I can offer is to keep a list of key questions you are trying to answer with this research, and consider:

• What are you hoping to learn from your research?
• Why is this data relevant?
• Is there an action you can take from this information?
• How up-to-date is the data you are using?

Always keep the questions you’re trying to answer front of mind. It’ll help you stay focused and keep your desk research on the right track. Time and money will usually determine the right type of desk research to use, but, even then, it’s important to stay focussed on where you spend your time vs. the return on that investment.

Inspiration: This article outlines some of the best market research questions to ask.

How to do desk research in five steps

Follow these steps to guide you through doing desktop research:

1. Clearly define your research topic Identify your topic and its purpose, then list any relevant research attributes.

2. Select appropriate resources Make a list of sources that’ll provide relevant information for your research topic.

3. Look for existing data Once you’ve collated your research sources, look for internal and external data relevant to your research topic. Remember to only use data from authentic sources.

4. Collate, compare & assemble Next, you’ll need to collate all the data you’ve obtained, remove any duplication, and bring it together into a usable format.

5. Data analysis The final step of doing desk research is to analyze the data. At this point, you should be able to see if your research questions have been answered. If any questions remain unanswered, go back to step 2, and look for alternative resources that will help you get clearer insights.

Desk-based research tools

Online resources are by far your most valuable asset for doing secondary research. However, software like Similarweb Digital Intelligence , Google Analytics (GA), and Google Search Console (GSC) can save you time and give you a more visually-appealing view of relevant data.

My list of go-to tools for desk research includes:

• Google Analytics & Search Console – your own site’s performance and visitor stats.
• Similarweb Digital Research Intelligence – uncover market, industry & competitor trends across web, mobile, and apps.
• Tableau – data visualization for presenting your findings.
• Competitor data – on rival’s websites, newsletters, and social media accounts.

Read: The best market research tools of 2023

Note that GA and GSC are free to use but limited in terms of what you can see outside your own site. With Similarweb, you can access virtually limitless industry-wide data.

Stop Guessing, Start Analyzing

Get actionable insights for desk research here

How Similarweb helps with desk research

Here are just a few examples of how Similarweb Digital Research Intelligence can help you with secondary research.

• Benchmarking yourself against your industry – Benchmarking suite
• Understand how competitor websites and apps perform – Company research module
• Get a full picture of your industry – Market research & industry analysis tools
• Understand how apps are impacting your market – App Intelligence
• Analyze consumer behavior – Audience analysis tool
• Understand the complete customer journey – Consumer journey tracker

Using research intelligence tools will save you time and money while removing bias from the data – ultimately giving you clarity and a complete view of the digital world relevant to your research topic.

Success Story: See how Airbnb uses Similarweb to reveal growth opportunities in new markets .

Desk research examples with Similarweb

A good example of desk research in action is looking into an industry to uncover market leaders, trends, relevant search trends, and an overview of a complete industry. Using the market analysis module in Similarweb, you can find out exactly what’s happening in your market, and make data-driven decisions that’ll help you increase market share , and drive faster, more sustainable business growth.

For this particular desk research example, I chose the airline industry.

Let’s dive in.

Industry Overview

See a snapshot of industry traffic and engagement metrics . This data is typically based on Similarweb’s index of the top 100 websites in a chosen vertical. You can easily create a custom industry , allowing you to do competitive benchmarking against specific companies in your market.

Industry Leaders

Quickly see who is winning in an industry using the Market quadrant analysis graph and industry leaders table. Analyze top-performing websites in your vertical, and dive into their traffic and engagement performance to view bounce rates, visit duration, monthly visits, month-on-month changes, unique visitors, pages/visits, and traffic share .

Industry Trends

Analyze trends in near real-time so you can take action when it matters most–not a quarter later. Create a personalized view of your industry for in-depth analysis and make informed decisions that will help you grow your market share.

Marketing Channels

Access valuable traffic metrics and insights for each marketing channel. See data for direct, social, display ads, paid search, referrals, emails, and organic traffic channels and evaluate performance for each. Uncover opportunities to grow your own traffic share, evaluate engagement and quality of traffic, and identify trends over time.

Search Trends (within an industry)

Discover trending topics and emerging search terms in any industry. View what’s trending, search volume, % change, volume trend, and traffic leaders for both branded and non-branded search in your sector. Use these insights to get an understanding of market demand, search intent, and audience interests within a specific category, brand, or product.

Demographics

Gain crucial insights into the audiences visiting your website, your competitors’ websites, and your industry as a whole. See gender and age distribution across web, mobile, or combined traffic channels, and compare your demographics with that of your rivals.

The market analysis element of Similarweb will help you answer some of your most important research questions, such as:

• How a specific industry grew over time
• Who the top and emerging players are in your industry
• Which products or services are trending and/or what are consumers searching for
• What demographics are relevant to you, and your competitors

The app intelligence module completes the picture and gives you a broad view of the digital landscape across your market. You can quickly see how apps are impacting your industry, and look at download, engagement, installs, ranking, and more.

Here, I’m sticking with the airline industry to establish whether or not android or iOS is the best fit for a new app. Immediately, I can see there are between 1-1.5M monthly active users on iOS vs. an equivalent of around 350,000k on Android.

Like what you see? Take a tour of Similarweb for yourself.

Discover industry insights for desk research here

Wrapping up

Good desk research helps you quickly uncover key information that can shape and steer successful market research projects. When done right, you’ll be able to answer questions and discover crucial data about your industry, competitors, and key trends to consider while building a strategy for growth.

Asking the right research questions from the onset and keeping these at the forefront of your mind throughout will save time and help direct your market analysis in the right direction.

Is desk-based research free?

Depending on the method used, desktop research can be done for free. If you require industry or government agency reports, these often carry a charge but are more likely to be free from bias when compared to commercially produced reports that (sometimes) receive sponsorship. 

Which businesses can utilize secondary desk research?

Desk-based research can uncover crucial insights into market trends, market sizing, and competitors. The information can be used by any size business to help guide strategic decision-making and help refine a product’s positioning.

Should you do secondary research before primary research?

Absolutely, yes. Secondary research should always come before primary or field research. The formative research phase helps pinpoint where more in-depth primary research is required. Desk research can also verify and support findings from field research but should not replace primary research–as they are each utilized under different circumstances.

Who does desk-based research?

Desk research can ‘technically’ be done by anyone, but it’s typically performed by a researcher, an analyst, or a marketing professional. Good market research has solid foundational data to drive critical business decisions. Experienced researchers and analysts are best-placed to spot opportunities, trends, and patterns when the stakes are this high.

So, while anybody can access secondary data free of charge, investing the necessary resources to do things right to get the most out of the process is essential.

Related Posts

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Wondering what similarweb can do for your business.

Give it a try or talk to our insights team — don’t worry, it’s free!

Dissertations & projects: Literature-based projects

• Research questions
• The process of reviewing
• Project management
• Literature-based projects

On these pages:

“As a general rule, the introduction is usually around 5 to 10 per cent of the word limit; each chapter around 15 to 25 per cent; and the conclusion around 5 per cent.” Bryan Greetham, How to Write Your Undergraduate Dissertation

This page gives guidance on the structure of a literature-based project.   That is, a project where the data is found in existing literature rather than found through primary research. They may also include information from primary sources such as original documents or other sources.

How to structure a literature-based project

The structure of a literature-based dissertation is usually thematic, but make sure to check with your supervisor to make sure you are abiding by your department’s project specifications. A typical literature-based dissertation will be broken up into the following sections:

Abstract or summary

Acknowledgments, contents page, introduction, themed chapters.

• Bibliography/Reference list

Use this basic structure as your document plan . Remember that you do not need to write it in the order it will finally be written in. 

For more advice on managing the order of your project, see our section on Project Management.   

If you use the template provided on our Formatting page, you will see that it already has a title page included. You just need to fill in the appropriate boxes by typing or choosing from the drop-down-lists. The information you need to provide is: 

• Type of assignment (thesis, dissertation or independent project)
• Partial or full fulfilment information
• Subject area
• Your name (and previous qualifications if applicable)
• Month and year of submission

This may not always be required - check with your tutor.

• It is  independent  of the rest of the report - it is a mini-report, which needs to make sense completely on its own.
• References should  not  be included.
• Nothing should appear in the abstract that is not in the rest of the report.
• Usually between 200-300 words.
• Write as a  single  paragraph.

It is recommended that you write your abstract  after  your report.

If you choose not to use the template, then you will need to go through the document after it is written and create a list showing which heading is on which page of your document.

Purpose: To thank those who were directly involved in your work .

• Do not confuse the acknowledgements section with a dedication - this is not where you thank your friends and relatives unless they have helped you with your manuscript.
• Acknowledgments are about courtesy, where you thank those who were directly involved in your work, or were involved in supporting your work (technicians, tutors, other students, financial support etc).
• This section tends to be  very brief , a few lines at the most. Identify those who provided you with the most support, and thank them appropriately.
• At the very least, make sure you acknowledge your supervisor!!

Purpose: To state the research problem and give a brief introduction to the background literature, provide justification for your research questions and explain your methodology and main findings.

• Explain what the problem you will be addressing is, what your research questions are, and why they will help address the issue.
• Explain (and justify) your methodology - where you searched, what your keywords were, what your inclusion and exclusion criteria were,
• Define the scope of the dissertation, explaining any limitations.
• Lay out the structure of the dissertation, taking the reader through each section and providing any key definitions.
• Very briefly describe what your main findings are - but leave the detail for the sections below.

It is good practice to come back to the introduction after you have finished writing up the rest of the document to ensure it sets the appropriately scene for subsequent sections.

Should you have a separate literature review chapter?

Not usually , as your project is basically a big literature review, it isn't necessary to have a separate chapter. You would normally introduce background literature in your introduction instead.

However, if your supervisor suggests a separate chapter then it could go at this point, after the main introduction (which would then not include background literature). 

For more advice on writing a literature review see the Literature Review pages on this guide.

Purpose: To present the themes you have identified in your research and explain how they contribute to answering your research questions

You will typically have 3-5 themed chapters. Each one should contain:

• An introduction to the theme - what things it means and what it incorporates.
• How the theme was addressed within the literature - this should be analytical not just descriptive.
• A conclusion which shows how the theme relates to the research question(s).

Ensuring your themed chapters flow

Choosing the order of your theme chapters is an important part of the structure to your project. For example, if you study History and your project covers a topic that develops over a large time period, it may be best to order each chapter chronologically. Other subjects may have a natural narrative running through the themes. Think about how your reader will be able to follow along with your overall argument.

Although each chapter must be dedicated to a particular theme, it must link back to previous chapters and flow into the following chapter. You need to ensure they do not seem like they are unrelated to each other. There will be overlaps, mention these.

Some literature-based projects will focus on primary sources. If yours does, make sure primary sources are at the core of your paragraphs and chapters, and use secondary sources to expand and explore the theme further. 

Purpose: To present the conclusion that you have reached as a result of both the background literature review and the analysis in your thematic chapters

A conclusion summarises all the points you have previously made and it  should not  include any evidence or topics you have not included in your introduction or themed chapters. There should be no surprises.

It should be about 5-10% of your word limit so make sure you leave enough words to do it justice. There will be marks in the marking scheme specifically allocated to the strength of your conclusion which cannot be made up elsewhere.

Some conclusions will also include recommendations for practice or ideas for further research. Check with your supervisor to see if they are expecting either or both of these.

Reference list

It is good practice to develop a reference list whilst  writing the project, rather than leaving it until the end. This prevents a lot of searching around trying to remember where you accessed a particular source. If using primary sources, it also allows you to monitor the balance between primary and secondary sources included in the project. There is software available to help manage your references and the university officially supports RefWorks and EndNote. 

For more advice on reference management, see our Skills Guide: Referencing Software

• Transcriptions
• Correspondence
• Ethical approval forms

If you have information that you would like to include but are finding it disrupts the main body of text as its too cumbersome, or would distract from the main arguments of your dissertation, the information can be included in the appendix section. Each appendix should be focused on one item. 

Appendices  should not include any information that is key to your topic or overall argument. 

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Library Guides

Dissertations 4: methodology: methods.

• Introduction & Philosophy
• Methodology

Primary & Secondary Sources, Primary & Secondary Data

When describing your research methods, you can start by stating what kind of secondary and, if applicable, primary sources you used in your research. Explain why you chose such sources, how well they served your research, and identify possible issues encountered using these sources.  

Definitions  

There is some confusion on the use of the terms primary and secondary sources, and primary and secondary data. The confusion is also due to disciplinary differences (Lombard 2010). Whilst you are advised to consult the research methods literature in your field, we can generalise as follows:  

Secondary sources 

Secondary sources normally include the literature (books and articles) with the experts' findings, analysis and discussions on a certain topic (Cottrell, 2014, p123). Secondary sources often interpret primary sources.  

Primary sources 

Primary sources are "first-hand" information such as raw data, statistics, interviews, surveys, law statutes and law cases. Even literary texts, pictures and films can be primary sources if they are the object of research (rather than, for example, documentaries reporting on something else, in which case they would be secondary sources). The distinction between primary and secondary sources sometimes lies on the use you make of them (Cottrell, 2014, p123). 

Primary data 

Primary data are data (primary sources) you directly obtained through your empirical work (Saunders, Lewis and Thornhill 2015, p316). 

Secondary data 

Secondary data are data (primary sources) that were originally collected by someone else (Saunders, Lewis and Thornhill 2015, p316).   

Comparison between primary and secondary data   

Use  

Virtually all research will use secondary sources, at least as background information. 

Often, especially at the postgraduate level, it will also use primary sources - secondary and/or primary data. The engagement with primary sources is generally appreciated, as less reliant on others' interpretations, and closer to 'facts'. 

The use of primary data, as opposed to secondary data, demonstrates the researcher's effort to do empirical work and find evidence to answer her specific research question and fulfill her specific research objectives. Thus, primary data contribute to the originality of the research.    

Ultimately, you should state in this section of the methodology: 

What sources and data you are using and why (how are they going to help you answer the research question and/or test the hypothesis. 

If using primary data, why you employed certain strategies to collect them. 

What the advantages and disadvantages of your strategies to collect the data (also refer to the research in you field and research methods literature). 

Quantitative, Qualitative & Mixed Methods

The methodology chapter should reference your use of quantitative research, qualitative research and/or mixed methods. The following is a description of each along with their advantages and disadvantages. 

Quantitative research 

Quantitative research uses numerical data (quantities) deriving, for example, from experiments, closed questions in surveys, questionnaires, structured interviews or published data sets (Cottrell, 2014, p93). It normally processes and analyses this data using quantitative analysis techniques like tables, graphs and statistics to explore, present and examine relationships and trends within the data (Saunders, Lewis and Thornhill, 2015, p496). 

Qualitative research  

Qualitative research is generally undertaken to study human behaviour and psyche. It uses methods like in-depth case studies, open-ended survey questions, unstructured interviews, focus groups, or unstructured observations (Cottrell, 2014, p93). The nature of the data is subjective, and also the analysis of the researcher involves a degree of subjective interpretation. Subjectivity can be controlled for in the research design, or has to be acknowledged as a feature of the research. Subject-specific books on (qualitative) research methods offer guidance on such research designs.  

Mixed methods 

Mixed-method approaches combine both qualitative and quantitative methods, and therefore combine the strengths of both types of research. Mixed methods have gained popularity in recent years.  

When undertaking mixed-methods research you can collect the qualitative and quantitative data either concurrently or sequentially. If sequentially, you can for example, start with a few semi-structured interviews, providing qualitative insights, and then design a questionnaire to obtain quantitative evidence that your qualitative findings can also apply to a wider population (Specht, 2019, p138). 

Ultimately, your methodology chapter should state: 

Whether you used quantitative research, qualitative research or mixed methods. 

Why you chose such methods (and refer to research method sources). 

Why you rejected other methods. 

How well the method served your research. 

The problems or limitations you encountered. 

Doug Specht, Senior Lecturer at the Westminster School of Media and Communication, explains mixed methods research in the following video:

LinkedIn Learning Video on Academic Research Foundations: Quantitative

The video covers the characteristics of quantitative research, and explains how to approach different parts of the research process, such as creating a solid research question and developing a literature review. He goes over the elements of a study, explains how to collect and analyze data, and shows how to present your data in written and numeric form.

Link to quantitative research video

Some Types of Methods

There are several methods you can use to get primary data. To reiterate, the choice of the methods should depend on your research question/hypothesis. 

Whatever methods you will use, you will need to consider: 

why did you choose one technique over another? What were the advantages and disadvantages of the technique you chose? 

what was the size of your sample? Who made up your sample? How did you select your sample population? Why did you choose that particular sampling strategy?) 

ethical considerations (see also tab...)  

safety considerations  

validity  

feasibility  

recording  

procedure of the research (see box procedural method...).  

Check Stella Cottrell's book  Dissertations and Project Reports: A Step by Step Guide  for some succinct yet comprehensive information on most methods (the following account draws mostly on her work). Check a research methods book in your discipline for more specific guidance.  

Experiments 

Experiments are useful to investigate cause and effect, when the variables can be tightly controlled. They can test a theory or hypothesis in controlled conditions. Experiments do not prove or disprove an hypothesis, instead they support or not support an hypothesis. When using the empirical and inductive method it is not possible to achieve conclusive results. The results may only be valid until falsified by other experiments and observations. 

For more information on Scientific Method, click here . 

Observations 

Observational methods are useful for in-depth analyses of behaviours in people, animals, organisations, events or phenomena. They can test a theory or products in real life or simulated settings. They generally a qualitative research method.  

Questionnaires and surveys 

Questionnaires and surveys are useful to gain opinions, attitudes, preferences, understandings on certain matters. They can provide quantitative data that can be collated systematically; qualitative data, if they include opportunities for open-ended responses; or both qualitative and quantitative elements. 

Interviews  

Interviews are useful to gain rich, qualitative information about individuals' experiences, attitudes or perspectives. With interviews you can follow up immediately on responses for clarification or further details. There are three main types of interviews: structured (following a strict pattern of questions, which expect short answers), semi-structured (following a list of questions, with the opportunity to follow up the answers with improvised questions), and unstructured (following a short list of broad questions, where the respondent can lead more the conversation) (Specht, 2019, p142). 

This short video on qualitative interviews discusses best practices and covers qualitative interview design, preparation and data collection methods. 

Focus groups   

In this case, a group of people (normally, 4-12) is gathered for an interview where the interviewer asks questions to such group of participants. Group interactions and discussions can be highly productive, but the researcher has to beware of the group effect, whereby certain participants and views dominate the interview (Saunders, Lewis and Thornhill 2015, p419). The researcher can try to minimise this by encouraging involvement of all participants and promoting a multiplicity of views. 

This video focuses on strategies for conducting research using focus groups.  

Check out the guidance on online focus groups by Aliaksandr Herasimenka, which is attached at the bottom of this text box. 

Case study 

Case studies are often a convenient way to narrow the focus of your research by studying how a theory or literature fares with regard to a specific person, group, organisation, event or other type of entity or phenomenon you identify. Case studies can be researched using other methods, including those described in this section. Case studies give in-depth insights on the particular reality that has been examined, but may not be representative of what happens in general, they may not be generalisable, and may not be relevant to other contexts. These limitations have to be acknowledged by the researcher.     

Content analysis 

Content analysis consists in the study of words or images within a text. In its broad definition, texts include books, articles, essays, historical documents, speeches, conversations, advertising, interviews, social media posts, films, theatre, paintings or other visuals. Content analysis can be quantitative (e.g. word frequency) or qualitative (e.g. analysing intention and implications of the communication). It can detect propaganda, identify intentions of writers, and can see differences in types of communication (Specht, 2019, p146). Check this page on collecting, cleaning and visualising Twitter data.

Extra links and resources:  

Research Methods  

A clear and comprehensive overview of research methods by Emerald Publishing. It includes: crowdsourcing as a research tool; mixed methods research; case study; discourse analysis; ground theory; repertory grid; ethnographic method and participant observation; interviews; focus group; action research; analysis of qualitative data; survey design; questionnaires; statistics; experiments; empirical research; literature review; secondary data and archival materials; data collection. 

Doing your dissertation during the COVID-19 pandemic  

Resources providing guidance on doing dissertation research during the pandemic: Online research methods; Secondary data sources; Webinars, conferences and podcasts; 

• Virtual Focus Groups Guidance on managing virtual focus groups

5 Minute Methods Videos

The following are a series of useful videos that introduce research methods in five minutes. These resources have been produced by lecturers and students with the University of Westminster's School of Media and Communication. 

Case Study Research

Research Ethics

Quantitative Content Analysis 

Sequential Analysis 

Qualitative Content Analysis 

Thematic Analysis 

Social Media Research 

Mixed Method Research 

Procedural Method

In this part, provide an accurate, detailed account of the methods and procedures that were used in the study or the experiment (if applicable!). 

Include specifics about participants, sample, materials, design and methods. 

If the research involves human subjects, then include a detailed description of who and how many participated along with how the participants were selected.  

Describe all materials used for the study, including equipment, written materials and testing instruments. 

Identify the study's design and any variables or controls employed. 

Write out the steps in the order that they were completed. 

Indicate what participants were asked to do, how measurements were taken and any calculations made to raw data collected. 

Specify statistical techniques applied to the data to reach your conclusions. 

Provide evidence that you incorporated rigor into your research. This is the quality of being thorough and accurate and considers the logic behind your research design. 

Highlight any drawbacks that may have limited your ability to conduct your research thoroughly. 

You have to provide details to allow others to replicate the experiment and/or verify the data, to test the validity of the research. 

Bibliography

Cottrell, S. (2014). Dissertations and project reports: a step by step guide. Hampshire, England: Palgrave Macmillan.

Lombard, E. (2010). Primary and secondary sources.  The Journal of Academic Librarianship , 36(3), 250-253

Saunders, M.N.K., Lewis, P. and Thornhill, A. (2015).  Research Methods for Business Students.  New York: Pearson Education. 

Specht, D. (2019).  The Media And Communications Study Skills Student Guide . London: University of Westminster Press.  

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• Customer Relationship Management

Desk Research - Methodology and Techniques

As depicted by name Desk Research is the research technique which is mainly acquired by sitting at a desk .

Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. However, it could also be a complete waste of time and money if the researcher does not have the proper knowledge of how the research is performed.

Desk research is very effective and can be conducted in starting phase of market research as it is quite quick and cheap and most of the basic information could be easily fetched which can be used as benchmark in the research process.

There are basically two types of desk research techniques:

The main advantage here in performing internal desk research is that it involves internal and existing organizational resources to organize the collected data in such a way that it is not only efficient but also usable. Internal desk research is comparatively very cheap and effective as internal recourses are deputed and the expenditure in getting data from outside is less.

There could be two approaches for digging out the relevant information from internet, one is directly browsing the specific information from industrial, marketing or business sites and extracting the information out of these sites. Secondly, using the various search engines like www.google.com, www.yahoo.com, www.infoseek.go.com, www.altavista.com etc, for modulated searching.

The important aspect here is to refine the searching techniques in such a way that results are promising and relevant. For this it is necessary that the researcher should know the importance of the research and follow the guideline intellectually to reduce the efforts made and time consumed in searching.

Customers are the one who are considered the most informed as they are actually using products and services and are aware of the current market trends more than any other. Hence the feedback and information provided by customers is the most accurate and useful data which can be used most effectively in the further process of research.

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Authorship/Referencing - About the Author(s)

The article is Written and Reviewed by Management Study Guide Content Team . MSG Content Team comprises experienced Faculty Member, Professionals and Subject Matter Experts. We are a ISO 2001:2015 Certified Education Provider . To Know more, click on About Us . The use of this material is free for learning and education purpose. Please reference authorship of content used, including link(s) to ManagementStudyGuide.com and the content page url.

• Origin of CRM
• Features of CRM
• Importance of CRM
• CRM and Marketing
• Misunderstandings about CRM
• Benefits and Challenges of CRM Software
• CRM (Customer Relationship Management) Software and Its Importance
• What is Customer Relationship
• Types of Customers
• Orientation of Customers
• Customer Modeling
• Customer Profiling
• Regression Scoring
• Quality of Relatiosnhip with Customers
• Need of Relatiosnhip with Customers
• Customer Relationship with Supplier
• Cost Sensitivity of Customers
• Bargaining Power of Customers
• Desk Research
• Report Preparation
• Action Plan in Report Preparation
• Strategic CRM
• Operational CRM
• Analytical CRM
• Collaborative CRM
• Customer’s Response - Introduction
• Measuring Customer Response
• Medium of Customer Responses
• Qualities of a Good Response
• Response in Consumer Sector
• Response in Core Sector
• Customer Acquisition - Introduction
• Customer Life Cycle
• Customer Acquisition Cost
• Measuring Acquisition Equity
• Customer Loyalty - Introduction
• Customer Loyalty & Satisfaction
• Drivers of Customer Loyalty
• Customer Loyalty Breakers
• Tracking Customer Loyalty
• Increasing Customer Loyalty
• Customer Satisfaction
• Why Dissatisfaction in Customers
• Measuring Customer Satisfaction
• Methods of Measuring Satisfaction
• Factors affecting Customer Satisfaction
• Customer Retention - Introduction
• Customer Retention Strategy
• Determinants of Customer Retention
• Methods/Tools for Customer Retention
• Myths about Customer Retention
• Benefits of Cloud CRM for Small Businesses
• Practical Tips for Effectively Implementing Salesforce

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Dissertation examples

Listed below are some of the best examples of research projects and dissertations from undergraduate and taught postgraduate students at the University of Leeds We have not been able to gather examples from all schools. The module requirements for research projects may have changed since these examples were written. Refer to your module guidelines to make sure that you address all of the current assessment criteria. Some of the examples below are only available to access on campus.

• Undergraduate examples
• Taught Masters examples